Toshiba SD-4200KU Owner's Manual - English - Page 23
Troubleshooting
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Troubleshooting WARNING Under no circumstances should you try to repair the DVD player yourself, as this will invalidate the warranty. Do not open the DVD player as there is a risk of electric shock. If a fault occurs, first check the points listed below before taking the DVD player for repair. If you are unable to remedy a problem by following these guides, consult your dealer or TOSHIBA for help. English Problem No power No picture Distorted picture Picture clipped Completely distorted picture or black /white picture with DVD. Solution -Check if the AC power cord is properly connected. -Press the I/2ON/STANDBY on the front of the DVD player to turn on the power. -Refer to your TV' s manual for correct Video In channel selection. Change the TV channel until you see the DVD screen. -Check if the TV is switched on. -If the progressive scan feature is activated but the connected TV does not support progressive signals or the cables are not connected accordingly. See pages 11-12 for proper progressive scan set up or deactivate the progressive scan feature as follow: 1) Press OPEN/CLOSE on the DVD Player. 2) When the disc tray is opened, press number button'1'on the remote control for a few seconds. -Sometimes a small amount of picture distortion may appear depending on the disc being played back. This is not malfunction. -May be caused by View Mode Setting (see page 18). Set to Original for normal viewing. -Connect DVD Player directly to the TV. -Make sure the disc is compatible with the DVD player. -Ensure that the DVD Player's setting is set to match that of the disc and your TV. No sound / distorted sound No audio at digital output No sound and picture Disc cannot be played Picture freezes momentarily during playback No return to start-up screen when disc is removed The player does not respond to the Remote Control Buttons do not work -Adjust the volume. -Check that the speakers are connected correctly. -Check the digital connections. -Check if your receiver can decode MPEG-2 or DTS and if not, please make sure the digital output is set to PCM. -Check if the audio format of the selected audio language matches your receiver capabilities. -Check that the cable is connected to the correct device (See Connecting to television). -The DVD+R/RW must be finalized and in video mode format. -Ensure the disc label is facing up. -Check if the disc is defective by trying another disc. -Wrong region code. -Check the disc for fingerprint/scratches and clean with a soft cloth wiping from centre to edge. -Reset the unit by switching the player off, then on again. -Aim the Remote Control directly at the sensor on the front of the player. -Reduce the distance to the player. -Replace the batteries in Remote Control. -Re-insert the batteries with their polarities(+/- signs)as indicated. -To completely reset the player, unplug the AC cord from AC outlet for 5-10 seconds. 22