Toshiba SD-H400-S-TU Installation Guide - Page 239

Questions About Recording Programs

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_ _ _ _C_h_a_p_t_e_r_ 8 _ ~~ Questions About Recording Programs ~ I can't find my program in the TiVo Live Guide even though I know it's on. • The DVR uses the Channels You Receive list to search for progra!IJs. To check if you've selected the program's channel, go to Messages & Setup, then select Settings, then Channels, then Channels You Receive. Does the channel have a checkmark next to it? To give it one, highlight the channel and press SELECT. (For instructions on personalizing this list, see page 30.) • Look on the Phone & Network screen (from TiVo Central, select Messages & Setup, then Settings, then Phone & Network) for the time of the last successful connection for program information. If it was more than 36 hours ago, your DVR may be having trouble connecting to the TiVo service. Select "Test connection" to test the current phone settings. If the test connection does not succeed, see the troubleshooting chapter in the Installation Guide for phone troubleshooting. Once you have made a successful test connection, start a connection by selecting "Connect to the TiVo service now." If your connection to the TiVo service is successful, new program information will be downloaded and organized, and become available to search in about 1 to 5 hours. • Occasionally the program information provided by the networks includes errors. We would like to hear of any inaccuracies you discover so that we can work with our providers to correct them. [TiVo Plus only] Is your TiVo service account up-to-date? Check your account status on the System Information screen (from TiVo Central, select Messages & Setup, then System Information). If your account is past due or closed, go to www.tivo.com/manage to update your account. 106

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____
C_h_a_p_t_e_r
_8
_
~~
Questions
About
Recording
Programs
~
I
can't
find
my
program
in
the
TiVo
Live
Guide
even
though
I
know
it's
on.
•
The
DVR
uses the Channels You Receive list to search for progra!IJs. To check
if
you've
selected the program's channel, go
to
Messages
&
Setup, then select Settings, then Channels, then Channels You Receive. Does the channel have a checkmark next to it?
To give it one, highlight the channel and press SELECT. (For instructions on personalizing this list, see page 30.)
•
Look on the Phone & Network screen (from TiVo Central, select Messages & Setup, then Settings, then Phone & Network) for the
time
of
the last successful connection for program information.
If
it was more than 36 hours ago, your
DVR
may be having trouble
connecting to the TiVo service. Select "Test connection" to test the current phone settings.
If
the test connection does not succeed,
see the troubleshooting chapter in the
Installation Guide
for phone troubleshooting. Once you have made a successful test
connection, start a connection
by
selecting "Connect to the TiVo service now."
If
your connection to the TiVo service is successful,
new program information will be downloaded and organized, and become available to search in about 1
to
5 hours.
•
Occasionally the program information provided by the networks includes errors. We would like to hear
of
any inaccuracies you
discover so that we can work with our providers
to
correct them.
[TiVo
Plus
only]
Is your TiVo service account up-to-date? Check your account status on the System Information screen (from TiVo
Central, select Messages
&
Setup, then System Information).
If
your account is past due or closed, go to
www.tivo.com/manage
to
update your account.
106