Toshiba Satellite M115-S3094 User Manual - Page 202

202 If Something Goes Wrong Resolving a hardware conflict Memory problems Incorrectly connected or faulty memory modules may cause errors that seem to be device-related. It is worthwhile checking for these first: 1 Click Start, Turn off computer. 2 Click Turn Off. The operating system shuts down and turns off the computer automatically. 3 Remove the memory module, following the instructions in "Removing a memory module" on page 58. 4 Reinstall the memory module, following the instructions in "Installing a memory module" on page 53, and making sure the module is seated properly. 5 Check for the error again. 6 If the error recurs, remove the memory module entirely and check for the error again. If removing the memory module eliminates the error, the memory module may be faulty. If the error recurs without the memory module installed, the error is not caused by the memory module. TECHNICAL NOTE: You must have at least one memory module installed for the computer to work. Power and the batteries Your computer receives its power through the AC adaptor and power cord/cable or from the system batteries (battery, optional high-capacity battery, and real-time clock (RTC) battery). Power problems are interrelated. For example, a faulty AC adaptor or power cord/cable will neither power the computer nor recharge the batteries.