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Toshiba Satellite Pro L500-EZ1520 User Manual - Page 173

Keyboard problems, Display problems, You have connected an external keyboard and the operating

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If Something Goes Wrong Keyboard problems 173 Keyboard problems If, when you type, strange things happen or nothing happens, the problem may be related to the keyboard itself. You have connected an external keyboard and the operating system displays one or more keyboard error messages. You may need to update your keyboard driver. Refer to the documentation that came with the keyboard or to the keyboard manufacturer's Web site. The keyboard you connected may be defective or incompatible with the computer. Try using a different make of keyboard. Display problems Here are some typical display problems and their solutions: The screen is blank. Display Auto Off may have gone into effect. Press any key to activate the screen. You may have activated the instant password feature by pressing Fn and F1 simultaneously. If you have registered a password, press any key, type the password and press Enter. If no password is registered, press any key. The screen reactivates and allows you to continue working. If you are using the built-in screen, make sure the display priority is not set for an external monitor. To do this, press Fn and F5 simultaneously (once). If this does not correct the problem, press Fn and F5 simultaneously again to return the display priority to its previous setting. HINT: Holding the Fn key and pressing the F5 key several times will advance you through the display options. If you are using an external monitor: ❖ Check that the monitor is turned on. ❖ Check that the monitor's power cord/cable is firmly plugged into a working power outlet. ❖ Check that the cable connecting the external monitor to the computer is firmly attached. ❖ Try adjusting the contrast and brightness controls on the external monitor.

Section	Page
Satellite Pro® L500 Series User’s Guide	1
Contents	28
Introduction	35
This guide	37
Safety icons	38
Other icons used	38
Your computer’s features and specifications	39
Other documentation	39
Service options	39
Chapter 1: Getting Started	40
Selecting a place to work	40
Setting up a work environment	40
Keeping yourself comfortable	41
Precautions	41
Important information on your computer’s cooling fan	43
Setting up your computer	43
Connecting to a power source	44
Charging the main battery	46
Using the computer for the first time	47
Opening the display panel	47
Turning on the power	48
Setting up your software	49
Registering your computer with Toshiba	49
Adding optional external devices	49
Adding memory (optional)	50
Installing a memory module	50
Removing a memory module	55
Checking total memory	58
Recovering the Internal Storage Drive	58
Recovering to out-of-box state (recommended recovery method)	60
Recovering to a custom size partition	62
Recovering without changing the internal storage drive partitions	65
Creating recovery DVDs/media	67
Restoring from recovery DVDs/media	69
Erasing the Internal Storage Drive	71
Checking the internal storage drive operating status	73
Installing drivers and applications	73
Using the TouchPad™	74
Adjusting TouchPad™ settings	76
Disabling or enabling the TouchPad™	76
Using external display devices	77
Connecting the display device	77
Directing the display output when you turn on the computer	78
Adjusting the quality of the external display	79
Using an external keyboard	79
Using a mouse	79
Connecting a printer	80
Setting up a printer	81
Turning off the computer	81
Options for turning off the computer	82
Using the Shut down command	84
Using and configuring Hibernation mode	86
Using and configuring Sleep mode	89
Closing the display panel	92
Customizing your computer’s settings	92
Caring for your computer	92
Cleaning the computer	92
Moving the computer	93
Using a computer lock	93
Chapter 2: Learning the Basics	94
Computing tips	94
Using the keyboard	96
Character keys	96
Ctrl, Fn, and Alt keys	96
Function keys	97
Special Windows® keys	97
Starting a program	97
Starting a program from the Start menu	98
Starting a program from Windows® Explorer	98
Starting a program using the Search programs and files field	99
Saving your work	100
Printing your work	101
Backing up your work	102
Restoring your work	103
Using the optical disc drive	103
Optical disc drive components	104
Inserting an optical disc	105
Playing an audio CD	106
Playing optical media	106
Recording optical media	107
Removing a disc with the computer on	107
Removing a disc with the computer off	108
Caring for optical discs	108
Toshiba’s online resources	108
Chapter 3: Mobile Computing	109
Toshiba’s energy-saver design	109
Running the computer on battery power	110
Battery Notice	110
Power management	111
Using additional batteries	112
Charging batteries	112
Charging the main battery	112
Charging the RTC battery	113
Monitoring main battery power	114
Determining remaining battery power	115
What to do when the main battery runs low	116
Setting battery notifications	116
Conserving battery power	117
Power Plans	118
Using a hot key to set the Power Plan	119
Using the TOSHIBA eco power plan	120
Changing the main battery	120
Removing the battery from the computer	121
Inserting a charged battery	122
Taking care of your battery	123
Safety precautions	123
Maintaining your battery	124
Disposing of used batteries	125
Traveling tips	126
Chapter 4: Exploring Your Computer’s Features	127
Exploring the desktop	127
Finding your way around the desktop	128
Setting up for communications	130
Connecting your computer to a network	131
Connecting a modem to a telephone line	131
Exploring audio features	133
Recording sounds	133
Using external speakers or headphones	134
Using the Web Camera	134
Using the Memory card reader	135
Inserting memory media	136
Removing memory media	136
Using the eSATA/USB combo port	137
Chapter 5: Utilities	138
TOSHIBA Assist	139
Connect	140
Secure	141
Protect & Fix	142
Optimize	143
TOSHIBA Application Installer	144
Setting passwords	145
Using an instant password	145
Using a supervisor password	146
Using a user password	147
Deleting a user password	148
TOSHIBA Face Recognition Utility	149
TOSHIBA PC Diagnostic Tool Utility	150
TOSHIBA SD™ Memory Card Format Utility	151
Mouse Utility	152
TOSHIBA Hardware Setup	153
TOSHIBA Zooming Utility	155
TOSHIBA Accessibility	156
TOSHIBA eco Utility™	157
TOSHIBA Service Station	158
TOSHIBA PC Health Monitor	158
ConfigFree®	159
Getting Started	159
ConfigFree® Utilities	160
Chapter 6: If Something Goes Wrong	163
Problems that are easy to fix	163
Problems when you turn on the computer	164
The Windows® operating system is not working	167
Using Startup options to fix problems	168
Internet problems	169
The Windows® operating system can help you	169
Fixing a problem with Device Manager	170
Checking device properties	170
Memory problems	171
Power and the batteries	171
Keyboard problems	173
Display problems	173
Disk or storage drive problems	175
Optical disc drive problems	176
Sound system problems	177
Printer problems	178
Modem problems	179
Wireless networking problems	179
DVD operating problems	181
Develop good computing habits	182
Data and system configuration backup in the Windows® operating system	183
If you need further assistance	187
Before you contact Toshiba	187
Contacting Toshiba	187
Other Toshiba Internet Web sites	188
Toshiba’s worldwide offices	188
Appendix A: Hot Keys/TOSHIBA Cards	190
Hot Key Cards	190
Using the Hot Key Cards	191
Application Cards	192
Using the Application Cards	193
Card Case	193
Hot key functions	194
Volume Mute	194
Lock (Instant security)	195
Power plan	196
Sleep mode	197
Hibernation mode	198
Output (Display switch)	199
Display brightness	200
Disabling or enabling wireless devices	201
Disabling or enabling the TouchPad™	202
Zoom (Display resolution)	203
Keyboard hot key functions	203
Appendix B: Power Cord/Cable Connectors	204
Glossary	205
A	207
B	208
C	208
D	210
E	211
F	212
G	212
H	212
I	213
K	213
L	214
M	214
N	215
O	215
P	215
R	216
S	217
T	218
U	218
W	219