Uniden TRU9380-4 English Owners Manual - Page 58

Common Issues, Symptom, Suggestion - problems

Page 58 highlights

Common Issues If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, please call our Customer Hotline (see At Uniden, we'll take care of you! on page 70). Symptom The charge LED won't illuminate when the handset is placed in the cradle. The audio sounds weak. Can't make or receive calls. Severe noise interference. The Caller ID does not display. Suggestion • Make sure the AC adapter is plugged into the base or the charger (if you have more than one handset) and wall outlet. • Make sure the handset is properly seated in the cradle. • Make sure the charging contacts on the handset are clean. • Move the handset and/or base away from metal objects or appliances and try again. • Make sure that you are not too far from the base. • Make sure that you are not too far from the base. • Make sure the line is not in use. If an outside call is already using a line, you cannot use that line to make another outside call. • Make sure your handset is registered to the main base unit. • Check both ends of the base telephone cord. • Make sure the AC adapter is plugged into the base and wall outlet. • Disconnect the AC adapter and reconnect. • Change the Digital Security Code (see Changing the Digital Security Code on page 56). • Keep the handset away from microwave ovens, computers, remote control toys, wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights, and electrical appliances. • Move to another location or turn off the source of interference. • The call was placed through a switchboard. • Call your telephone provider to verify your Caller ID service is current. There may be a problem with your Caller ID service. 57

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57
Common Issues
If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve
your problem, please call our Customer Hotline (see At Uniden, we’ll take care of you! on
page 70).
Symptom
Suggestion
The charge LED won’t
illuminate when the
handset is placed in the
cradle.
Make sure the AC adapter is plugged into the base or the charger (if you have more
than one handset) and wall outlet.
Make sure the handset is properly seated in the cradle.
Make sure the charging contacts on the handset are clean.
The audio sounds weak.
Move the handset and/or base away from metal objects or appliances and try again.
Make sure that you are not too far from the base.
Can’t make or receive
calls.
Make sure that you are not too far from the base.
Make sure the line is not in use. If an outside call is already using a line, you cannot
use that line to make another outside call.
Make sure your handset is registered to the main base unit.
Check both ends of the base telephone cord.
Make sure the AC adapter is plugged into the base and wall outlet.
Disconnect the AC adapter and reconnect.
Change the Digital Security Code (see Changing the Digital Security Code on
page 56).
Severe noise interference.
Keep the handset away from microwave ovens, computers, remote control toys,
wireless microphones, alarm systems, intercoms, room monitors, fluorescent lights,
and electrical appliances.
Move to another location or turn off the source of interference.
The Caller ID does not
display.
The call was placed through a switchboard.
Call your telephone provider to verify your Caller ID service is current. There may be
a problem with your Caller ID service.