ViewSonic VOT550 User Guide - Page 45

Troubleshooting

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Troubleshooting Troubleshooting Q: After connecting peripherals to the PC Mini, the keyboard, mouse and speakers do not work and the display does not show any content. A: Check to make sure you followed the correct installation procedures and connections. Check to see if the peripherals are connected correctly and they are not loose. After checking connections, power up the system again to see if the system works as expected. If the speakers or video monitor still does not continue to function, refer to the manuals that came with those devices for further troubleshooting. Q: After making sure the monitor is connected correctly to the system, the monitor still shows nothing. What should I do? A: The computer's power management function may blank the screen to save power, move the mouse slightly or press any key on the keyboard to turn the display back on. You can also adjust the brightness or contrast controls on the monitor for desired display effects. Q: The cursor moves unsteadily across the screen. What should I do? A: If you are using an optical mouse it may not perform correctly on a glossy surface. Put the mouse on a non-reflective surface. Q: The system hangs or does not respond to any key strokes. A: When the system is processing multiple tasks the system may hang up. Press CTRL + ALT + DEL to bring up the Task Manager Menu. This will allow you to cancel an application or do a warm reset of the system. If this happens multiple times you may have to reinstall that application. ViewSonic VOT550 39

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Troubleshooting
ViewSonic
VOT550
39
Troubleshooting
Q: After connect±ng per±pherals to the PC M±n±, the keyboard, mouse and speakers do
not work and the d±splay does not show any content.
A: Check to make sure you followed the correct ±nstallat±on procedures and
connect±ons. Check to see ±f the per±pherals are connected correctly and they are
not loose. After check±ng connect±ons, power up the system aga±n to see ±f the
system works as expected.
If the speakers or v±deo mon±tor st±ll does not cont±nue to funct±on, refer to the
manuals that came w±th those dev±ces for further troubleshoot±ng.
Q: After mak±ng sure the mon±tor ±s connected correctly to the system, the mon±tor
st±ll shows noth±ng. What should I do?
A: The computer’s power management funct±on may blank the screen to save power,
move the mouse sl±ghtly or press any key on the keyboard to turn the d±splay
back on. You can also adjust the br±ghtness or contrast controls on the mon±tor for
des±red d±splay effects.
Q: The cursor moves unstead±ly across the screen. What should I do?
A: If you are us±ng an opt±cal mouse ±t may not perform correctly on a glossy surface.
Put the mouse on a non-reflective surface.
Q: The system hangs or does not respond to any key strokes.
A: When the system ±s process±ng mult±ple tasks the system may hang up. Press
CTRL + ALT + DEL to br±ng up the Task Manager Menu.
Th±s w±ll allow you to
cancel an appl±cat±on or do a warm reset of the system.
If th±s happens mult±ple
t±mes you may have to re±nstall that appl±cat±on.