ViewSonic VPC190 VPC190 User Guide (English) - Page 43

Troubleshooting

Page 43 highlights

Troubleshooting My All-in-One PC does not start. • Check that the All-in-One PC is connected to an electrical outlet and it is turned on. • Check that the power cord and all cables are connected firmly. When I turn on my computer, the message "Operating system not found" appears or Windows does not start • Check if there is a non-bootable CD inside the optical disk drive. If there is a non-bootable CD in the drive, remove the CD then restart the computer. • Check boot settings in the BIOS Setup Utility, see Chapter 4. My LCD does not display anything • Check that the All-in-One PC is connected to an electrical outlet and it is turned on. • The All-in-One PC may be in Standby mode. Press any key to activate the display. My computer "locks up" • Try restarting the All-in-One PC. On the Windows taskbar, click Start > Turn Off Computer > Restart. • Press the power switch. • If your computer locks up while playing a DVD-ROM/CD-ROM, stop the DVDROM/CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete. I cannot play a CD-ROM • Make sure the label of the CD-ROM is facing up. • If the CD-ROM requires software, make sure the software is installed according to the program's instructions. • Moisture condensation may have occurred. Leave the computer for at least 1 hour while the computer is turned on. • Clean the CD-ROM. • Check the speaker volume. ViewSonic VPC190 34

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Troubleshooting
ViewSonic
VPC190
34
My All-in-One PC does not start.
Check that the All-in-One PC is connected to an electrical outlet and it is turned
on.
Check that the power cord and all cables are connected firmly.
When I turn on my computer, the message “Operating system
not found” appears or Windows does not start
Check if there is a non-bootable CD inside the optical disk drive. If there is a
non-bootable CD in the drive, remove the CD then restart the computer.
Check boot settings in the BIOS Setup Utility, see Chapter 4.
My LCD does not display anything
Check that the All-in-One PC is connected to an electrical outlet and it is turned
on.
The All-in-One PC may be in Standby mode. Press any key to activate the dis-
play.
My computer “locks up”
Try restarting the All-in-One PC. On the Windows taskbar, click
Start > Turn Off Computer > Restart.
Press the power switch.
If your computer locks up while playing a DVD-ROM/CD-ROM, stop the
DVDROM/CD-ROM, and restart the computer by pressing Ctrl+Alt+Delete.
I cannot play a CD-ROM
Make sure the label of the CD-ROM is facing up.
If the CD-ROM requires software, make sure the software is installed according
to the program’s instructions.
Moisture condensation may have occurred. Leave the computer for at least 1
hour while the computer is turned on.
Clean the CD-ROM.
Check the speaker volume.