ViewSonic ViewPad 10s Tablet Warranty - Page 2

• Normal wear and tear. • All plastic surfaces and all other externally exposed parts that are scratched or damaged due to normal wear and tear. • Any other cause which does not relate to a Product defect. • Damage caused by static (non-moving) images displayed for lengthy periods of time (also referred to as image burn-in). • Damage to, or abuse of, the coating on the surface of the display through inappropriate cleaning as described in Product User Guide. 5. Any extended warranty program that is not offered or authorized by ViewSonic. * ViewSonic provides no warranty for any third party software(s) included with the Product. For specific warranty information, please see the EULAs included with the Product. All software is provided "as is" and ViewSonic and its Suppliers disclaim any and all warranties and conditions, either express or implied, including but not limited to any implied warranty of non-infringement of third-party rights, merchantability or fitness for a particular purpose. ViewSonic does not warrant that the operation of the software will be uninterrupted or error free or that the software will meet your requirements. V. How to get service: 1. For information on obtaining warranty service, call your ViewSonic dealer or ViewSonic. ViewSonic's Customer Support telephone numbers are: 800-688-6688 in the U.S. and 866463-4775 in Canada;' 2. To obtain warranty service, please contact ViewSonic Customer Support for a Return Material Authorization number (RMA). You will be required to provide • A copy of the dated sales slip. • Customer name. • Customer's ship to address, email address and phone number. • The serial number of the Product. • A description of the problem. 3. Bring or ship the Product freight prepaid in the original container, with the associated accessories, to the ViewSonic authorized service center. Insurance of the returning Product is recommended should you experience any transportation claim from the carrier you select. 4. ViewSonic's Authorized Service Provider will repair or replace the defective units, and ship the unit back within 3-5 business days. *ViewSonic is not responsible for any returned Product without an assigned RMA. VI. ViewSonic Authorized Service Provider Locations: The US - Walnut, California Canada - East Coast - Toronto, Ontario Canada - West Coast - Vancouver, BC