Vizio D32hn-E0 User Manual English - Page 46
Limited Warranty - year
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Limited Warranty D FOR UNITED STATES AND CANADA ONLY VIZIO Technical Support via email at [email protected] or via BY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL phone at 877 MY VIZIO (877-698-4946). The VIZIO Technical Support What This Warranty Does Not Cover THE TERMS OF THIS WARRANTY. BEFORE USING YOUR VIZIO PRODUCT, hours are 6:00AM to 9:00PM Monday through Friday and 7:00AM to This warranty does not cover: (a) cosmetic damage; (b) normal wear and PLEASE READ THIS WARRANTY CAREFULLY. IF YOU DO NOT AGREE TO 4:00PM Saturday and Sunday, Pacific Time. tear; (c) improper operation; (d) improper voltage supply or power surges; THE TERMS OF THIS WARRANTY, DO NOT USE THE VIZIO PRODUCT AND, (e) signal issues; (f) damage from shipping; (g) acts of God; (h) customer WITHIN THIRTY (30) DAYS OF THE DATE OF PURCHASE, RETURN IT FOR Your Obligations Before Service misuse, modifications or adjustments; (i) installation, set-up, or repairs A REFUND TO THE AUTHORIZED RETAILER WHERE YOU PURCHASED IT. You must obtain pre-authorization before sending your product to a attempted by anyone other than by a VIZIO authorized service center; This warranty contains a binding arbitration agreement and a class action VIZIO service center. You may be required to supply a purchase receipt (j) products with unreadable or removed serial numbers; (k) products waiver for United States residents. If you live in the United States, the (or copy) to show that the product is within the warranty period. requiring routine maintenance; or (l) products sold "AS IS", "CLEARANCE", binding arbitration agreement and class action waiver affect your rights When you return a product to a VIZIO service center, you must ship the "FACTORY RECERTIFIED", or by a non-authorized reseller. under this warranty. Please read the text under the section titled "Binding product in its original packaging or in packaging that affords an equal Arbitration Agreement; Class Action Waiver (U.S. Residents Only)" degree of protection. VIZIO Technical Support will provide instructions for What to Do If You Are Not Satisfied With Service carefully. packing and shipping the product to the VIZIO service center. If you feel VIZIO has not met its obligations under this warranty, you may ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A attempt to resolve the issue informally with VIZIO. If you are unable to How Long This Warranty Lasts PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL resolve the issue informally and wish to file a formal claim against VIZIO, For non-commercial use, VIZIO warrants the product on the terms set SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored and if you are a resident of the United States, you must submit your claim forth below for one (1) year from the date of original purchase. For to its original state. You will be responsible for restoring all applicable user to binding arbitration according to the procedures described below, commercial use, VIZIO warrants this product on the terms set forth below data and downloaded applications. Recovery and reinstallation of user unless an exception applies. Submitting a claim to binding arbitration for ninety (90) days from the date of original purchase. data and downloaded applications is not covered under this warranty. means that you do not have the right to have your claim heard by a judge In order to protect your personal information, VIZIO recommends that or jury. Instead your claim will be heard by a neutral arbitrator. What This Warranty Covers you always clear all personal information from the product before it is VIZIO warrants the product against defects in materials and workmanship serviced, regardless of the servicer. Binding Arbitration Agreement; Class Action Waiver (U.S. Residents when the product is used normally in accordance with VIZIO's user guides Only) and manuals. VIZIO's Responsibilities UNLESS YOU HAVE BROUGHT AN ELIGIBLE CLAIM IN SMALL CLAIMS Except where restricted by law, this warranty applies only to the original If VIZIO determines that a product is covered by this warranty, VIZIO will COURT OR HAVE OPTED OUT AS DESCRIBED BELOW, ANY CONTROVERSY purchaser of a new product. The purchase must have been made from an (at its option) repair or replace it, or refund the purchase price to you. OR CLAIM RELATING IN ANY WAY TO YOUR VIZIO PRODUCT, INCLUDING authorized retailer in the United States (including Puerto Rico) or Canada. There will be no charge for parts or labor during the warranty period. ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS The product must also be located in the country where it was purchased Replacement parts may be new or recertified at VIZIO's option and sole WARRANTY, A BREACH OF THIS WARRANTY, OR THE VIZIO PRODUCT'S at the time of warranty service. discretion. Replacement parts and VIZIO's labor are warranted for the SALE, CONDITION OR PERFORMANCE, WILL BE SETTLED BY BINDING remaining portion of the original warranty or for ninety (90) days from ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION Zero Bright Pixel Defect Guarantee (TVs Only) warranty service, whichever is longer. ASSOCIATION AND CONDUCTED BY A SINGLE ARBITRATOR APPOINTED Your product may qualify for a warranty against "zero bright pixel" defects Types of Service BY THE AMERICAN ARBITRATION ASSOCIATION, IN ACCORDANCE WITH for the duration of the warranty on select new product purchases. To ITS COMMERCIAL ARBITRATION RULES AND ITS SUPPLEMENTARY determine if this guarantee applies to your product, refer to the model's TVs that are 32 inches or larger will usually be serviced in-home. In-home PROCEDURES FOR CONSUMER-RELATED DISPUTES. You may learn more product information page at www.vizio.com, look for the "zero bright service requires complete and easy access to the product and does not about the American Arbitration Association and its rules for arbitration pixel" guarantee on the box, or contact VIZIO Technical Support at the include de-installation or re-installation of the product. In-home service by visiting www.adr.org or by calling 800-778-7879. Since this warranty email address or telephone number below. is subject to availability. VIZIO will provide other service options when in- concerns a transaction in interstate or international commerce, the home service is not available. Federal Arbitration Act will apply. How to Get Service All other VIZIO products must be sent to a VIZIO service center to obtain The filing fees to begin and carry out arbitration will be shared between Before obtaining warranty service, you may visit www.vizio.com for warranty service. VIZIO is not responsible for transportation costs to the you and VIZIO, but in no event will your fees ever exceed the amount additional help and troubleshooting. To obtain warranty service, contact service center, but VIZIO will cover return shipping to the customer. allowable by the American Arbitration Association, at which point VIZIO 46