Vizio D32hn-E0 User Manual English - Page 48

Mexico Limited Warranty D FOR MEXICO ONLY Your Obligations Before Service attempted by anyone other than by a VIZIO authorized service center; BY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL You must obtain pre-authorization before sending your product to a (j) products with unreadable or removed serial numbers; (k) products THE TERMS OF THIS WARRANTY. BEFORE USING YOUR VIZIO PRODUCT, VIZIO service center. You may be required to supply a purchase receipt requiring routine maintenance; or (l) products sold "AS IS", "CLEARANCE", PLEASE READ THIS WARRANTY CAREFULLY. IF YOU DO NOT AGREE TO (or copy) to show that the product is within the warranty period. "FACTORY RECERTIFIED", or by a non-authorized reseller. THE TERMS OF THIS WARRANTY, DO NOT USE THE VIZIO PRODUCT AND, When you return a product to a VIZIO service center, you must ship the WITHIN THIRTY (30) DAYS OF THE DATE OF PURCHASE, RETURN IT FOR product in its original packaging or in packaging that affords an equal What to Do If You Are Not Satisfied With Service A REFUND TO THE AUTHORIZED RETAILER WHERE YOU PURCHASED IT. degree of protection. VIZIO Technical Support will provide instructions for If you feel VIZIO has not met its obligations under this warranty, you may packing and shipping the product to the VIZIO service center. attempt to resolve the issue informally with VIZIO. If you are unable to Warrantor resolve the issue informally and wish to file a formal claim against VIZIO, The warrantor under this warranty is VIZIO Sales & Marketing Mexico S. ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A you may do so. de R.L. de C.V. PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored Exclusions and Limitations How Long This Warranty Lasts to its original state. You will be responsible for restoring all applicable user TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW, THERE ARE For non-commercial use, VIZIO warrants the product on the terms set data and downloaded applications. Recovery and reinstallation of user NO EXPRESS WARRANTIES OTHER THAN THOSE DESCRIBED ABOVE. forth below for one (1) year from the date of original purchase. For data and downloaded applications is not covered under this warranty. ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF commercial use, VIZIO warrants this product on the terms set forth below In order to protect your personal information, VIZIO recommends that MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WILL BE for ninety (90) days from the date of original purchase. you always clear all personal information from the product before it is LIMITED IN DURATION TO THE WARRANTY PERIOD SET FORTH ABOVE. serviced, regardless of the servicer. SOME STATES AND PROVINCES DO NOT ALLOW LIMITATIONS ON HOW What This Warranty Covers LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY VIZIO warrants the product against defects in materials and workmanship VIZIO's Responsibilities NOT APPLY TO YOU. when the product is used normally in accordance with VIZIO's user guides If VIZIO determines that a product is covered by this warranty, VIZIO will VIZIO WILL NOT BE RESPONSIBLE FOR LOSS OF USE, LOSS OF and manuals. (at its option) repair or replace it, or refund the purchase price to you. INFORMATION OR DATA, COMMERCIAL LOSS, LOST REVENUE OR Except where restricted by law, this warranty applies only to the original There will be no charge for parts or labor during the warranty period. LOST PROFITS, OR OTHER INDIRECT, SPECIAL, INCIDENTAL OR purchaser of a new product. The purchase must have been made from Replacement parts may be new or recertified at VIZIO's option and sole CONSEQUENTIAL DAMAGES, EVEN IF VIZIO HAS BEEN ADVISED OF THE an authorized retailer in Mexico. The product must also be located in discretion. Replacement parts and VIZIO's labor are warranted for the POSSIBILITY OF SUCH DAMAGES, AND EVEN IF THE REMEDY FAILS OF ITS Mexico at the time of warranty service. remaining portion of the original warranty or for ninety (90) days from ESSENTIAL PURPOSE. SOME STATES AND PROVINCES DO NOT ALLOW warranty service, whichever is longer. THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL Zero Bright Pixel Defect Guarantee (TVs Only) DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY Your product may qualify for a warranty against "zero bright pixel" defects Types of Service TO YOU. for the duration of the warranty on select new product purchases. To TVs that are 32 inches or larger will usually be serviced in-home. In-home IN LIEU OF ANY OTHER REMEDY FOR ANY AND ALL LOSSES AND DAMAGES determine if this guarantee applies to your product, refer to the model's service requires complete and easy access to the product and does not RESULTING FROM ANY CAUSE WHATSOEVER (INCLUDING VIZIO'S product information page at www.vizio.mx, look for the "zero bright pixel" include de-installation or re-installation of the product. In-home service NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, NO MATTER guarantee on the box, or contact VIZIO Technical Support at the email is subject to availability. VIZIO will provide other service options when in- WHETHER SUCH DEFECTS ARE DISCOVERABLE OR LATENT), VIZIO MAY, address or telephone number below. home service is not available. AT ITS SOLE AND EXCLUSIVE OPTION AND IN ITS DISCRETION, REPAIR All other VIZIO products must be sent to a VIZIO service center to obtain OR REPLACE YOUR PRODUCT, OR REFUND ITS PURCHASE PRICE. AS How to Get Service warranty service. VIZIO is not responsible for transportation costs to the NOTED, SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION Before obtaining warranty service, you may visit www.vizio.mx for service center, but VIZIO will cover return shipping to the customer. OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE additional help and troubleshooting. To obtain warranty service, contact ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. VIZIO Technical Support via email at [email protected] or What This Warranty Does Not Cover How the Law Applies via phone at 01-800-801-0096 or 001-855-472-7444. The VIZIO Technical This warranty does not cover: (a) cosmetic damage; (b) normal wear and This warranty gives you specific legal rights, and you may also have other Support hours are 9:00AM to 6:00PM Monday through Friday, Central tear; (c) improper operation; (d) improper voltage supply or power surges; rights, which vary from state to state and province to province. This Standard Time. (e) signal issues; (f) damage from shipping; (g) acts of God; (h) customer warranty applies to the greatest extent permitted by applicable law. misuse, modifications or adjustments; (i) installation, set-up, or repairs 48