Vizio M3D550SR M3D420SR Quick Start Guide - Page 18

DO YOU HAVE QUESTIONS? LET US HELP! Your VIZIO product includes FREE lifetime technical support. The VIZIO support team is highly trained and is based in the United States. We can help with: • Product Setup • Technical Problems • Warranty Questions • And More For the best support experience, please have your VIZIO model number, serial number, and date of purchase available before your call. Phone: (877) 698-4946 (TOLL FREE) Fax: (949) 585-9563 Email: [email protected] Web: www.vizio.com Hours of operation: Monday - Friday: 5 am to 9 pm (PST) Saturday - Sunday: 8 am to 4pm (PST) There is no power. • Ensure the power cord is securely connected to the AC socket on the TV and a working electrical outlet. • Press the Power button on the remote or on the side of the TV. • Try plugging the power cord into a different electrical outlet. There is a picture, but there is no sound. • Press the Volume Up button on the remote or on the right side of the TV. • Press the MUTE button on the remote to ensure Mute is off. • Press MENU, then select Audio. Ensure TV Speakers is set to On. The picture quality seems low. • View high-definition (HD) programs when possible. • Ensure all cables are securely connected. • If you are using an antenna, the signal strength of the channel may be low. Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the best signal.