Vizio M70-F3 User Manual - Page 48

Limited Warranty - for sale

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Limited Warranty D UNITED STATES AND CANADA VIZIO Technical Support via email at [email protected] or via tear; (c) improper operation; (d) improper voltage supply or power surges; BY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL phone at 877 MY VIZIO (877-698-4946). (e) signal issues; (f) damage from shipping; (g) acts of God; (h) customer THE TERMS OF THIS WARRANTY. BEFORE USING YOUR VIZIO PRODUCT, misuse, modifications or adjustments; (i) installation, set-up, or repairs PLEASE READ THIS WARRANTY CAREFULLY. IF YOU DO NOT AGREE TO Your Obligations Before Service attempted by anyone other than by a VIZIO authorized service center; THE TERMS OF THIS WARRANTY, DO NOT USE THE VIZIO PRODUCT AND, You must obtain pre-authorization before sending your product to a (j) products with unreadable or removed serial numbers; (k) products WITHIN THIRTY (30) DAYS OF THE DATE OF PURCHASE, RETURN IT FOR VIZIO service center. You may be required to supply a purchase receipt requiring routine maintenance; or (l) products sold "AS IS", "CLEARANCE", A REFUND TO THE AUTHORIZED RETAILER WHERE YOU PURCHASED IT. (or copy) to show that the product is within the warranty period. "FACTORY RECERTIFIED", or by a non-authorized reseller. This warranty contains a binding arbitration agreement and a class action When you return a product to a VIZIO service center, you must ship the waiver for United States residents. If you live in the United States, the product in its original packaging or in packaging that affords an equal What to Do If You Are Not Satisfied With Service binding arbitration agreement and class action waiver affect your rights degree of protection. VIZIO Technical Support will provide instructions for If you feel VIZIO has not met its obligations under this warranty, you may under this warranty. Please read the text under the section titled "Binding packing and shipping the product to the VIZIO service center. attempt to resolve the issue informally with VIZIO. If you are unable to Arbitration Agreement; Class Action Waiver (U.S. Residents Only)" ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A resolve the issue informally and wish to file a formal claim against VIZIO, carefully. PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL and if you are a resident of the United States, you must submit your claim SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored to binding arbitration according to the procedures described below, How Long This Warranty Lasts to its original state. You will be responsible for restoring all applicable user unless an exception applies. Submitting a claim to binding arbitration For non-commercial use, VIZIO warrants the product on the terms set data and downloaded applications. Recovery and reinstallation of user means that you do not have the right to have your claim heard by a judge forth below for one (1) year from the date of original purchase. For data and downloaded applications is not covered under this warranty. or jury. Instead your claim will be heard by a neutral arbitrator. commercial use, VIZIO warrants this product on the terms set forth below In order to protect your personal information, VIZIO recommends that for ninety (90) days from the date of original purchase. you always clear all personal information from the product before it is Binding Arbitration Agreement; Class Action Waiver (U.S. Residents serviced, regardless of the servicer. Only) What This Warranty Covers UNLESS YOU HAVE BROUGHT AN ELIGIBLE CLAIM IN SMALL CLAIMS VIZIO warrants the product against defects in materials and workmanship VIZIO's Responsibilities COURT OR HAVE OPTED OUT AS DESCRIBED BELOW, ANY CONTROVERSY when the product is used normally in accordance with VIZIO's user guides If VIZIO determines that a product is covered by this warranty, VIZIO will OR CLAIM RELATING IN ANY WAY TO YOUR VIZIO PRODUCT, INCLUDING and manuals. (at its option) repair or replace it, or refund the purchase price to you. ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS Except where restricted by law, this warranty applies only to the original There will be no charge for parts or labor during the warranty period. WARRANTY, A BREACH OF THIS WARRANTY, OR THE VIZIO PRODUCT'S purchaser of a new product. The purchase must have been made from an Replacement parts may be new or recertified at VIZIO's option and sole SALE, CONDITION OR PERFORMANCE, WILL BE SETTLED BY BINDING authorized retailer in the United States (including Puerto Rico) or Canada. discretion. Replacement parts and VIZIO's labor are warranted for the ARBITRATION ADMINISTERED BY THE AMERICAN ARBITRATION The product must also be located in the country where it was purchased remaining portion of the original warranty or for ninety (90) days from ASSOCIATION AND CONDUCTED BY A SINGLE ARBITRATOR APPOINTED at the time of warranty service. warranty service, whichever is longer. BY THE AMERICAN ARBITRATION ASSOCIATION, IN ACCORDANCE WITH ITS COMMERCIAL ARBITRATION RULES AND ITS SUPPLEMENTARY Zero Bright Pixel Defect Guarantee (Displays Only) Types of Service PROCEDURES FOR CONSUMER-RELATED DISPUTES. You may learn more Your product may qualify for a warranty against "zero bright pixel" defects TVs that are 32 inches or larger will usually be serviced in-home. In-home about the American Arbitration Association and its rules for arbitration for the duration of the warranty on select new product purchases. To service requires complete and easy access to the product and does not by visiting www.adr.org or by calling 800-778-7879. Since this warranty determine if this guarantee applies to your product, refer to the model's include de-installation or re-installation of the product. In-home service concerns a transaction in interstate or international commerce, the product information page at www.vizio.com, look for the "zero bright is subject to availability. VIZIO will provide other service options when in- Federal Arbitration Act will apply. pixel" guarantee on the box, or contact VIZIO Technical Support at the home service is not available. The filing fees to begin and carry out arbitration will be shared between email address or telephone number below. All other VIZIO products must be sent to a VIZIO service center to obtain you and VIZIO, but in no event will your fees ever exceed the amount warranty service. VIZIO is not responsible for transportation costs to the allowable by the American Arbitration Association, at which point VIZIO How to Get Service service center, but VIZIO will cover return shipping to the customer. will cover all additional administrative fees and expenses. VIZIO waives its Before obtaining warranty service, you may visit www.vizio.com for What This Warranty Does Not Cover right to recover attorneys' fees in connection with any arbitration under additional help and troubleshooting. To obtain warranty service, contact This warranty does not cover: (a) cosmetic damage; (b) normal wear and this warranty. If you are the prevailing party in an arbitration to which 48

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D
Limited Warranty
UNITED STATES AND CANADA
BY USING YOUR VIZIO PRODUCT YOU AGREE TO BE BOUND BY ALL
THE TERMS OF THIS WARRANTY. BEFORE USING YOUR VIZIO PRODUCT,
PLEASE READ THIS WARRANTY CAREFULLY. IF YOU DO NOT AGREE TO
THE TERMS OF THIS WARRANTY, DO NOT USE THE VIZIO PRODUCT AND,
WITHIN THIRTY (30) DAYS OF THE DATE OF PURCHASE, RETURN IT FOR
A REFUND TO THE AUTHORIZED RETAILER WHERE YOU PURCHASED IT.
This warranty contains a binding arbitration agreement and a class action
waiver for United States residents. If you live in the United States, the
binding arbitration agreement and class action waiver affect your rights
under this warranty. Please read the text under the section titled “Binding
Arbitration Agreement; Class Action Waiver (U.S. Residents Only)”
carefully.
How Long This Warranty Lasts
For non-commercial use, VIZIO warrants the product on the terms set
forth below for one (1) year from the date of original purchase. For
commercial use, VIZIO warrants this product on the terms set forth below
for ninety (90) days from the date of original purchase.
What This Warranty Covers
VIZIO warrants the product against defects in materials and workmanship
when the product is used normally in accordance with VIZIO’s user guides
and manuals.
Except where restricted by law, this warranty applies only to the original
purchaser of a new product. The purchase must have been made from an
authorized retailer in the United States (including Puerto Rico) or Canada.
The product must also be located in the country where it was purchased
at the time of warranty service.
Zero Bright Pixel Defect Guarantee (Displays Only)
Your product may qualify for a warranty against “zero bright pixel” defects
for the duration of the warranty on select new product purchases. To
determine if this guarantee applies to your product, refer to the model’s
product information page at www.vizio.com, look for the “zero bright
pixel” guarantee on the box, or contact VIZIO Technical Support at the
email address or telephone number below.
How to Get Service
Before obtaining warranty service, you may visit www.vizio.com for
additional help and troubleshooting. To obtain warranty service, contact
VIZIO Technical Support via email at [email protected] or via
phone at 877 MY VIZIO (877-698-4946).
Your Obligations Before Service
You must obtain pre-authorization before sending your product to a
VIZIO service center. You may be required to supply a purchase receipt
(or copy) to show that the product is within the warranty period.
When you return a product to a VIZIO service center, you must ship the
product in its original packaging or in packaging that affords an equal
degree of protection. VIZIO Technical Support will provide instructions for
packing and shipping the product to the VIZIO service center.
ALL USER DATA AND DOWNLOADED APPLICATIONS STORED ON A
PRODUCT WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL
SHIP-IN WARRANTY SERVICE. If this occurs, your product will be restored
to its original state. You will be responsible for restoring all applicable user
data and downloaded applications. Recovery and reinstallation of user
data and downloaded applications is not covered under this warranty.
In order to protect your personal information, VIZIO recommends that
you always clear all personal information from the product before it is
serviced, regardless of the servicer.
VIZIO’s Responsibilities
If VIZIO determines that a product is covered by this warranty, VIZIO will
(at its option) repair or replace it, or refund the purchase price to you.
There will be no charge for parts or labor during the warranty period.
Replacement parts may be new or recertified at VIZIO’s option and sole
discretion. Replacement parts and VIZIO’s labor are warranted for the
remaining portion of the original warranty or for ninety (90) days from
warranty service, whichever is longer.
Types of Service
TVs that are 32 inches or larger will usually be serviced in-home. In-home
service requires complete and easy access to the product and does not
include de-installation or re-installation of the product.
In-home service
is subject to availability.
VIZIO will provide other service options when in-
home service is not available.
All other VIZIO products must be sent to a VIZIO service center to obtain
warranty service. VIZIO is not responsible for transportation costs to the
service center, but VIZIO will cover return shipping to the customer.
What This Warranty Does Not Cover
This warranty does not cover: (a) cosmetic damage; (b) normal wear and
tear; (c) improper operation; (d) improper voltage supply or power surges;
(e) signal issues; (f) damage from shipping; (g) acts of God; (h) customer
misuse, modifications or adjustments; (i) installation, set-up, or repairs
attempted by anyone other than by a VIZIO authorized service center;
(j) products with unreadable or removed serial numbers; (k) products
requiring routine maintenance; or (l) products sold “AS IS”, “CLEARANCE”,
“FACTORY RECERTIFIED”, or by a non-authorized reseller.
What to Do If You Are Not Satisfied With Service
If you feel VIZIO has not met its obligations under this warranty, you may
attempt to resolve the issue informally with VIZIO. If you are unable to
resolve the issue informally and wish to file a formal claim against VIZIO,
and if you are a resident of the United States, you must submit your claim
to binding arbitration according to the procedures described below,
unless an exception applies. Submitting a claim to binding arbitration
means that you do not have the right to have your claim heard by a judge
or jury. Instead your claim will be heard by a neutral arbitrator.
Binding Arbitration Agreement; Class Action Waiver (U.S. Residents
Only)
UNLESS YOU HAVE BROUGHT AN ELIGIBLE CLAIM IN SMALL CLAIMS
COURT OR HAVE OPTED OUT AS DESCRIBED BELOW, ANY CONTROVERSY
OR CLAIM RELATING IN ANY WAY TO YOUR VIZIO PRODUCT, INCLUDING
ANY CONTROVERSY OR CLAIM ARISING OUT OF OR RELATING TO THIS
WARRANTY, A BREACH OF THIS WARRANTY, OR THE VIZIO PRODUCT’S
SALE, CONDITION OR PERFORMANCE, WILL BE SETTLED BY BINDING
ARBITRATION
ADMINISTERED
BY
THE
AMERICAN
ARBITRATION
ASSOCIATION AND CONDUCTED BY A SINGLE ARBITRATOR APPOINTED
BY THE AMERICAN ARBITRATION ASSOCIATION, IN ACCORDANCE WITH
ITS COMMERCIAL ARBITRATION RULES AND ITS SUPPLEMENTARY
PROCEDURES FOR CONSUMER-RELATED DISPUTES. You may learn more
about the American Arbitration Association and its rules for arbitration
by visiting www.adr.org or by calling 800-778-7879. Since this warranty
concerns a transaction in interstate or international commerce, the
Federal Arbitration Act will apply.
The filing fees to begin and carry out arbitration will be shared between
you and VIZIO, but in no event will your fees ever exceed the amount
allowable by the American Arbitration Association, at which point VIZIO
will cover all additional administrative fees and expenses. VIZIO waives its
right to recover attorneys’ fees in connection with any arbitration under
this warranty. If you are the prevailing party in an arbitration to which
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