Vtech CL4940 User Manual
Vtech CL4940 Manual
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- Vtech CL4940 | User Manual - Page 1
User's manual CL4940 Big button/big display telephone/ answering system with caller ID/ call waiting - Vtech CL4940 | User Manual - Page 2
's manual for all the feature operations and troubleshooting information necessary to install and operate your new AT&T product. You can also visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Model number: CL4940 Type: Big button/big display - Vtech CL4940 | User Manual - Page 3
base Handset Wall mount bracket Coiled handset cord Power adapter Telephone line cord User's manual CL4940 Big button/big display telephone/ answering system with caller ID/ call waiting User's manual Quick start guide CL4940 This quick start guide provides you with basic instructions only - Vtech CL4940 | User Manual - Page 4
Dial mode 12 Telephone operation Line power mode (no AC power)...13 To make a call during a power failure 13 To answer a call during a power failure 13 Telephone operation 14 Making a call 14 On hook dialing (predialing)........14 Answering a call 14 Switching between handset and speakerphone - Vtech CL4940 | User Manual - Page 5
27 Caller ID operation 28 Memory match 28 Review the caller ID Display screen messages 46 Screen messages 46 Troubleshooting 47 Maintenance 51 Important safety information............52 FCC and ACTA information 53 Part 15 of FCC rules 55 Limited warranty 56 Technical specifications - Vtech CL4940 | User Manual - Page 6
a menu, press to cancel an operation, back up to the previous menu or exit the menu display. Press and hold to reset the missed calls and new message alert (page 27). REDIAL/PAUSE Press to display the last number dialed (page 15). /REPEAT While using the handset or speakerphone, press to dial the - Vtech CL4940 | User Manual - Page 7
to switch to tone dialing temporarily during a call if you have pulse service (page 18). When reviewing directory entries, press to move towards the end of the telephone number (page 20). Extra large tilt display Move the top of the display forward or backward to adjust the angle of the screen for - Vtech CL4940 | User Manual - Page 8
with a protective sticker covering the telephone base display, remove it before use. For customer service or product information, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. Avoid placing the telephone base too close to: • Communication - Vtech CL4940 | User Manual - Page 9
handset. 2. Plug one end of the telephone line cord into the telephone line jack on the bottom of the telephone base. Route the telephone line cord through the slot. Plug the other end of the telephone line cord into a telephone wall jack or a DSL filter. 3. Plug the small end of the power adapter - Vtech CL4940 | User Manual - Page 10
4. Lift the handset or press SPEAKER to check for a dial tone. 5. Adjust the angle of the screen to reach maximum visibility. NOTES: • Use only the power adapter provided with this product. To obtain a replacement, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial - Vtech CL4940 | User Manual - Page 11
wall mount position, make sure you first unplug the power adapter cord and telephone line cord from the telephone base and wall outlets. 1. Lift the handset and place it aside. Hold down the switch hook on the telephone base, then slide the handset tab upwards to remove it from the slot. Rotate the - Vtech CL4940 | User Manual - Page 12
one end of the telephone line cord into the telephone line jack on the bottom of the telephone base. Plug the other end into a telephone wall jack or a DSL filter. Bundle the telephone line cord and secure it with a twist tie. 4. Plug the small end of the power adapter into the power jack on the - Vtech CL4940 | User Manual - Page 13
end from the power jack on the bottom of the telephone base. Unplug the telephone line cord from the wall jack and the telephone base. Untie the bundled telephone line cord. 3. Lift the handset and place it aside. Hold down the switch hook on the telephone base, then slide the handset tab upwards to - Vtech CL4940 | User Manual - Page 14
through the slots. Electrical outlet not controlled by a wall switch Telephone wall jack DSL filter (not included) is required if you have DSL high-speed Internet service. Route the power adapter cord and the telephone line cord through the slots. 6. Adjust the screen angle for maximum visibility - Vtech CL4940 | User Manual - Page 15
telephone when it is not in use to enter the main menu. 2. Press CIDq or DIRp to scroll to the feature to be changed. When scrolling through the menu, the > symbol indicates the selected menu item. 3. Press MENU/SELECT to select the highlighted item. NOTE: Press CANCEL to cancel an operation, back - Vtech CL4940 | User Manual - Page 16
base is silenced for all incoming calls. • You can temporarily adjust the ringer volume when the telephone is ringing. The next incoming call rings at the preset volume. Language You can select the language used for all screen displays. 1. Press MENU/SELECT in idle mode to enter the main menu - Vtech CL4940 | User Manual - Page 17
to the previous menu. Language >LCD contrast >3 2 Dial mode The dial mode is preset to touch-tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To set the dial mode: 1. Press MENU/SELECT in idle mode to enter the main menu - Vtech CL4940 | User Manual - Page 18
operation Line power mode (no AC power) This telephone provides minimal functionality during a power failure. When AC power is not available, the screen is blank and many telephone features do not function. Only touch-tone dialing and handset volume adjustment are supported. The telephone uses power - Vtech CL4940 | User Manual - Page 19
Telephone operation Telephone operation Making a call Lift the handset or press telephone number. SPEAKER, then enter the The screen displays the elapsed time as you talk (in hours, minutes and seconds). Elapsed time 0:00:05 9/16 10:34AM On hook dialing (predialing) 1. Enter the telephone - Vtech CL4940 | User Manual - Page 20
Telephone operation Telephone operation Last number redial The telephone stores the last telephone number dialed (up to 32 digits). To redial a number: 1. To display the most recently called number, press REDIAL/PAUSE when the telephone is not in use. 2. Lift the handset or press SPEAKER to call. - Vtech CL4940 | User Manual - Page 21
Telephone operation Options while on calls Volume control You can set the listening volume to one of five levels. While on a call, press pVOLUMEq to adjust the listening volume. The volume level indicator briefly displays on the screen to indicate the setting. Handset volume When you are on a call - Vtech CL4940 | User Manual - Page 22
Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or speed dial memory while you are on a call. Chain dialing is useful start a name search. 4. Press MENU/SELECT to dial the displayed number. - Vtech CL4940 | User Manual - Page 23
Telephone operation Options while on calls Audio Assist® The Audio Assist® feature makes voices sound louder and clearer. To turn the Audio Assist® feature on: Press AUDIO ASSIST® while you are on a call using the handset, the screen shows Handset volume has increased. To turn the Audio Assist® - Vtech CL4940 | User Manual - Page 24
telephone numbers and names. Numbers can be up to 24 digits and names can be up to 15 characters. Character chart Refer to the chart below and use keys to enter a telephone number (up to 24 digits) when prompted. • Press CIDq or DIRp to move the cursor to the left or right. Review >Add contact • - Vtech CL4940 | User Manual - Page 25
the screen shows Saved. To change the entry later, see page 22. NOTE: Numbers can be up to 24 digits and names can be up to 15 Review, press MENU/SELECT. 2. Press CIDq or DIRp to browse through the directory. Entries appear alphabetically by the first letter in the name. NOTES: • If the telephone - Vtech CL4940 | User Manual - Page 26
in idle mode to show the first listing in the directory. 2. When an entry appears, press the dialing keys (0-9) to start a name search. The directory shows the first name beginning with the first letter associated with the dialing key if there is an entry in the directory beginning with that letter - Vtech CL4940 | User Manual - Page 27
edit a directory entry (name and number), the entry must be displayed on the screen. Use Review directory entries (page 20) or Search by name (page 21) to show an entry. Display dial To dial a displayed number from the directory, lift the handset or press SPEAKER on the telephone. Delete a directory - Vtech CL4940 | User Manual - Page 28
]. 3. Press MENU/SELECT, the screen shows Enter number. Use the dialing keys to enter a telephone number (up to 24 digits). 3:Not assigned Press [SELECT with a confirmation tone. NOTE: • Numbers can be up to 24 digits and names can be up to 15 characters. If you enter more than 24 digits and 15 - Vtech CL4940 | User Manual - Page 29
the directory or caller ID log 1. When reviewing directory (page 20) or caller ID log telephone is in idle mode. 2. Press DIRp or CIDq, or dialing keys (0-9) to select the desired location, then press DELETE X to delete the displayed speed dial number. The screen displays Delete entry? with the name - Vtech CL4940 | User Manual - Page 30
Directory Speed dial Review a speed dial number 1. Press SPEED DIAL when the telephone is in idle mode. 2. Press CIDq or DIRp to scroll to the desired location, then press MENU/SELECT. -ORPress the dialing key (0-9) of the desired location. Dial a speed dial number When the telephone is in idle mode - Vtech CL4940 | User Manual - Page 31
ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call. It may be necessary to change your telephone service to use this feature. Contact your telephone service - Vtech CL4940 | User Manual - Page 32
Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls. If you - Vtech CL4940 | User Manual - Page 33
log will be in the format sent by the telephone service provider. The telephone service provider usually delivers 10-digit phone numbers (area code plus telephone number). If the telephone number of the caller does not match a number in your directory, the name will appear as it is delivered by the - Vtech CL4940 | User Manual - Page 34
ID operation Review the caller ID history Review the caller ID history to find out who called, to return the call, or to copy the caller's name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log. Caller ID log empty 1. When the telephone is - Vtech CL4940 | User Manual - Page 35
reviewing the caller ID log, press # (pound key) repeatedly to show different dialing options for local and long distance numbers before dialing Press # 360-4121 1-360-4121 or saving the telephone to browse. 2. Lift the handset or press SPEAKER to dial the displayed entry. Delete caller ID log - Vtech CL4940 | User Manual - Page 36
X to erase a digit. • Press REDIAL/PAUSE to insert a three-second dialing pause (a P appears). Enter name LINDA_ 4. Press MENU/SELECT. 5. When the screen displays Enter name, use the dialing keys (page 19) to edit the name. • Press CIDq or DIRp to move the cursor to the left or right. Saved to - Vtech CL4940 | User Manual - Page 37
into the telephone. After setting, if you receive a call from one of these local area codes, the screen displays the 10 digits of the telephone number. to Home area code or Local area (1 - 4), then press MENU/SELECT. 5. Use the dialing keys to enter a three-digit area code. Press DELETE X to clear - Vtech CL4940 | User Manual - Page 38
the phone number and name. UNKNOWN NUMBER UNKNOWN NAME UNKNOWN CALLER Your telephone service provider cannot determine the caller's number. Your telephone service provider cannot determine the caller's name. Your telephone service provider cannot determine the caller's name and telephone number - Vtech CL4940 | User Manual - Page 39
Answering system Answering system settings Use the answering system menu of the telephone to set up the announcement message, message alert, activate call screening, or change the number of rings, remote access code or priority code. 1. When the telephone is in idle mode, press MENU/SELECT to - Vtech CL4940 | User Manual - Page 40
Answering system Answering system settings To delete your outgoing announcement: 1. When the telephone is in idle mode, press MENU/SELECT to enter the main menu. 2. Press MENU/SELECT again to select >Answering sys. 3. Press CIDq or DIRp to - Vtech CL4940 | User Manual - Page 41
returns to the previous menu. Delete all old ># of rings 5 >4 Call screening Use this feature to choose whether incoming messages can be heard over by lifting the handset or pressing SPEAKER. By default, the call screening is set to On. To change the setting: 1. When the telephone is in idle - Vtech CL4940 | User Manual - Page 42
alert On >Off Remote code To access your answering system remotely from any touch-tone phone, you need to enter a three-digit number. The default remote access code is 500. To change the remote code: 1. When the telephone base is in idle mode, press MENU/SELECT to enter the main menu. 2. Press - Vtech CL4940 | User Manual - Page 43
priority code is 999. To change the setting: 1. When the telephone is in idle mode, press MENU/SELECT to enter the main menu. 2. Press MENU/SELECT again to select >Answering sys. 3. Press CIDq or DIRp to scroll to >Priority code, then press MENU/SELECT. 4. Use - Vtech CL4940 | User Manual - Page 44
" before message playback. The screen displays Memory is full in idle mode. prompts to guide you through handset. Message Guard® The answering system protects the recorded messages from being lost in the event of a power failure. Message Guard® is a registered trademark of Advanced American Telephones - Vtech CL4940 | User Manual - Page 45
. Or press CANCEL to resume playing message from beginning. Call back? 800-360-4121 9/16 10:34AM NEW No: 5 Delete all old messages 1. When the telephone is in idle mode, press MENU/SELECT to enter the main menu. 2. Press MENU/SELECT again to select >Answering sys. 3. Press CIDq or DIRp to - Vtech CL4940 | User Manual - Page 46
record as reminders for yourself or others using the same answering system. Play and page). To record a memo: 1. When the telephone is in idle mode, press MENU/SELECT to enter screen shows Memo recorded with a confirmation tone. # of rings >Record memo Recording memo... Press 5 to stop Memo - Vtech CL4940 | User Manual - Page 47
Answering system Message counter displays The base message counter shows the total number of answering system messages. See the table below for other message counter displays. Message counter displays 0 No messages. 1 - 99 Total number of messages and memos. 42 - Vtech CL4940 | User Manual - Page 48
telephone number from any touch-tone telephone. 2. When the system answers, enter the three-digit remote access code (500 is the default code. See page 37 to change to off, the answering system answers after 10 rings and announces, "Enter remote access code." If user's manual for quick reference. 43 - Vtech CL4940 | User Manual - Page 49
seconds Tone of each key press. -ORError tone. The system begins recording a message, memo or announcement. You are pressing pVOLUMEq on the telephone base when the volume is already at its highest or lowest setting. -ORCall waiting tone. The system has completed the command successfully. Message - Vtech CL4940 | User Manual - Page 50
Appendix Alert tones and lights Indicator lights IN USE On when the answering system is answering an incoming call. Flashes quickly when there is an incoming call. PLAY/STOP On when the system is - Vtech CL4940 | User Manual - Page 51
is an incoming call. The telephone is recording a message. Another telephone is in use on the same line. A memo has been recorded. There is no AC POWER. Check the power adapter connection to the telephone and the electrical wall outlet. There is no telephone line connection. There are no entries - Vtech CL4940 | User Manual - Page 52
Appendix Troubleshooting If you have difficulty with your telephone, please try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. My telephone doesn't work at all. • Make sure the power cord is - Vtech CL4940 | User Manual - Page 53
Appendix Troubleshooting the telephone line cord and the telephone wall jack (page 4). The filter prevents noise and caller ID problems as a result of DSL interference. Please contact your DSL service provider for more information about DSL filters. • Do not install this phone near a microwave oven - Vtech CL4940 | User Manual - Page 54
ringing system used by your telephone service provider. • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch-tone telephone - Vtech CL4940 | User Manual - Page 55
service. • Make sure to plug your USB telephone adapter into a dedicated USB port on your computer. Do not plug it into a multiple port USB hub (USB splitter) that is not powered. • In a few rare instances, the USB port on your computer may not have enough power. Try using a USB hub with its - Vtech CL4940 | User Manual - Page 56
of any kind. Remember that electrical appliances can cause serious injury if used when you are wet or standing in water. If the telephone base should fall into water, DO NOT RETRIEVE IT UNTIL YOU UNPLUG THE POWER CORD AND TELEPHONE LINE CORDS FROM THE WALL. Then pull the unit out by the unplugged - Vtech CL4940 | User Manual - Page 57
in a protected location where no one can trip over any line or power cords. Protect cords from damage or abrasion. • If this product does not operate normally, read Troubleshooting in this user's manual on pages 47-50. If you cannot solve the problem, or if the product is damaged, refer to Limited - Vtech CL4940 | User Manual - Page 58
also compliant. An RJ11 jack should normally be used for connecting to a single line and an RJ14 jack for two lines, see installation instructions in the user's manual. This equipment may not be used with coin telephone lines or with party lines. If you have specially wired alarm dialing equipment - Vtech CL4940 | User Manual - Page 59
emergency medical service telephone numbers in telephone number on the directory card (if applicable), so that you can still dial the emergency number manually telephone numbers you have stored is not recommended. However, if you do make a call to an emergency number: • You must remain on the line - Vtech CL4940 | User Manual - Page 60
, relocate the radio, VCR, television or other receiver with respect to the telephone equipment. • If this telephone product runs on AC power, plug your product into an AC outlet that's not on the same circuit as one used by your radio, VCR or television. • Consult a dealer or an experienced radio - Vtech CL4940 | User Manual - Page 61
Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, call 1 (866) 288-4268. 1. What does - Vtech CL4940 | User Manual - Page 62
service? To obtain warranty service in the United States of America, visit www.telephones.att.com or call 1 (800) 222-3111. In Canada, please dial 1 (866) 288-4268. NOTE: Before calling for service, please review the user's manual warranty gives you specific legal rights, for ordinary use) are limited - Vtech CL4940 | User Manual - Page 63
Appendix Technical specifications Operating temperature Power adapter input Power adapter output REN 32°F - 122°F 0°C - 50°C AC120V 60Hz AC9V 300mA 1.2B 58 - Vtech CL4940 | User Manual - Page 64
delete entries, 30 dial entries, 30 review entries, 29 Call intercept, 39 display, 42 playback, 40-41 Message counter displays, 42 Mute, 16 N Names enter into directory, 20, 23 search, 21 O On-hook dialing (predialing), 14 P Power adapter, 4 Predialing, 14 Priority code, 38 Q Quick reference guide - Vtech CL4940 | User Manual - Page 65
Index Index review a number, 25 T Tabletop installation, 8 Technical specifications, 58 Telephone installation, 4 Temporary tone dialing, 18 Troubleshooting, 47-50 V Voice prompts, 39 Volume control handset, 16, 40 telephone base, 16, 40 W Wall mount installation, 6 Warranty, 56 60 - Vtech CL4940 | User Manual - Page 66
your answering system from any touch-tone telephone. Cut along dotted line. Fold here. Call your telephone number, then enter your three-digit on or off 0 CL4940 Big button/big display telephone/answering system with caller ID/call waiting 2011 Advanced American Telephones. All Rights Reserved. - Vtech CL4940 | User Manual - Page 67
www.telephones.att.com Audio Assist® and Message Guard® are registered trademarks of Advanced American Telephones. © 2011 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX
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User’s manual
CL4940
Big button/big display telephone/
answering system with caller ID/
call waiting