Vtech DS6472-6 User Manual

Vtech DS6472-6 Manual

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  • Vtech DS6472-6 | User Manual - Page 1
    ® User's manual w w w.v t e c h p h o n e s . c o m Model: DS6472-6 BC
  • Vtech DS6472-6 | User Manual - Page 2
    instructions on page 118 of this manual. This manual has all the feature operations and troubleshooting necessary to install and operate your new VTech telephone. Please review this manual online for enhanced warranty support. Product news Learn about the latest VTech products. The Bluetooth® word
  • Vtech DS6472-6 | User Manual - Page 3
    battery installation .......4 Handset battery charging...........5 Headset charger installation........6 Power on the headset 6 Headset charging 6 Headset battery setup 25 Add a cell phone 25 Add a headset 27 Auto connection 28 Connecting devices 29 Review the device list 29 Connect/
  • Vtech DS6472-6 | User Manual - Page 4
    Table of contents Silence the ringer 55 Mute 55 Temporary tone dialing 56 Hold 56 Handset/headset locator............56 Equalizer 57 Transfer a call 57 Chain dialing 58 Redial list 59 Review the redial list 59 Dial a redial entry 59 Save a redial entry to the directory 60 Delete a redial
  • Vtech DS6472-6 | User Manual - Page 5
    indicators 101 Headset indicators 103 Expand your telephone system...104 Troubleshooting 105 Important safety instructions......118 Precautions ACTA and IC regulations...121 California Energy Commission battery charging testing instructions 123 For C-UL compliance only..........124 Limited
  • Vtech DS6472-6 | User Manual - Page 6
    service is necessary. Quick start guide Bluetooth quick start guide User's manual Quick start guide Bluetooth User's manual quick start guide Wall mount bracket Cordless headset Handsets (5) • The headset battery is not replaceable. • To purchase a replacement battery or power adapter,
  • Vtech DS6472-6 | User Manual - Page 7
    . For optimum range and better reception, place the telephone base in a central and open location. When using a Bluetooth wireless technology enabled cell phone with this telephone, make sure the cell phone is within 15 feet of the telephone base to maintain a reliable connection between the cell
  • Vtech DS6472-6 | User Manual - Page 8
    filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference. Contact your DSL service provider for more information about DSL filters. Electrical outlet not controlled by a wall switch Telephone base power adapter
  • Vtech DS6472-6 | User Manual - Page 9
    is charging. 1 2 2 3 4 Charge light • If the handset will not be used for a long time, disconnect and remove the battery to prevent possible leakage. • To purchase a replacement battery, visit our website at www.vtechphones.com or call 1 (800) 595-9511. In Canada, go to www.vtechcanada.com or
  • Vtech DS6472-6 | User Manual - Page 10
    until the screen shows HANDSET X (at least 30 minutes). To keep the battery charged, place it in the telephone base or charger when not in use. power outage, the handset will prompt you to set the date and time. For instructions, see Set date and time on page 39. To skip setting, press OFF/CANCEL
  • Vtech DS6472-6 | User Manual - Page 11
    a short time. For best performance, keep the headset in the headset charger when not in use. 1. Place the tip of the headset in the small cradle on the headset charger. The headset battery is not replaceable.  2. The magnet holds the top of the headset in place. The light turns on when
  • Vtech DS6472-6 | User Manual - Page 12
    not in use (standby**) Ninety hours *Operating times vary depending on your actual use and the age of the battery. **Headset is not charging or in use. The battery needs charging when: • The headset beeps twice every 20 seconds. • The light is off when in idle mode. • The light flashes every 10
  • Vtech DS6472-6 | User Manual - Page 13
    earpiece: Hold both sides of the earbud and then pull the earbud until it separates from the earpiece. To attach the earbud to the headset earpiece: 1. Choose an appropriate earbud. 2. Press the earbud towards the earpiece until it clicks into place. Move the earbud around so that the protruding
  • Vtech DS6472-6 | User Manual - Page 14
    ear hook. If you choose to use it, adjust to suit your ear comfortably before use. To attach the ear hook to the headset: 1. Remove any headset attachment (earbud excluded) connected to the headset. 2. Choose an appropriate ear hook. 3. Insert the ear hook [A] into the rotating clip [B] on the
  • Vtech DS6472-6 | User Manual - Page 15
    (continued) To wear the headset on your left ear: 1. Hold the headset with one hand. Lift the ear hook upward. 2. Twist the ear hook 180 degrees clockwise. 3. Push the ear hook downward. 4. Hook the headset on your left ear. Adjust the angle of the headset until the microphone is pointing
  • Vtech DS6472-6 | User Manual - Page 16
    Getting started Ear hook installation (continued) To remove the ear hook from the headset: 1. Hold the headset with one hand and the ear hook with your other hand. 2. Pull the end of the ear hook up until it separates from the rotating clip on the headset. 11
  • Vtech DS6472-6 | User Manual - Page 17
    Getting started Head band installation To attach the head band to the headset: 1. Remove any headset attachment connected to the headset. 2. Attach the ear pad to the headset earpiece. 3. To wear the headset on your right ear, insert the end [A] of the head band into the rotating clip [B] on the
  • Vtech DS6472-6 | User Manual - Page 18
    one hand and the head band with your other hand. Rotate the head band within the rotating clip on the headset. To remove the head band from the headset: 1. Hold the headset with one hand and the head band with your other hand. 2. Pull the end of the head band until it separates
  • Vtech DS6472-6 | User Manual - Page 19
    Getting started Installation options Your telephone base is ready for tabletop use. I�f�y��o�u��w�a��n�t�t�o��m��o�u�n��t�y�o�u��r telephone on a wall, use the provided wall mount bracket to connect with a standard dual-stud telephone wall mounting plate. If you do not have this mounting plate, you
  • Vtech DS6472-6 | User Manual - Page 20
    Getting started Wall mount to tabletop installation 1. If the telephone line cord and power adapter cord are bundled, untie them first. 2. Slide the black wall mount bracket up and remove it from the wall plate. Unplug the telephone line cord (or DSL filter) from the wall. Unplug the power adapter
  • Vtech DS6472-6 | User Manual - Page 21
    message (page 90). /FIND HANDSET Press to page all system handsets and headset (page 55). /ANS ON/OFF Press to turn the answering system on or off message currently playing (page 90). When the phone is not in use, press twice to delete all previously reviewed messages (page 92). /VOL/ Press to
  • Vtech DS6472-6 | User Manual - Page 22
    incoming home call. Flashes slowly when a home call is on hold. 1 While reviewing a caller ID log entry, press repeatedly to add or remove 1 in front Press to switch to tone dialing temporarily during a call if you have pulse service (page 56). Press to toggle the name order when saving a caller ID
  • Vtech DS6472-6 | User Manual - Page 23
    DELETE While on a call, press to mute the microphone (page 55). While reviewing the caller ID log, directory or redial list, press to delete an individual page 55 or page 92). When the handset is not in use, press to review the caller ID log (page 78). When entering numbers and names in the directory
  • Vtech DS6472-6 | User Manual - Page 24
    Getting started Handset layout (continued) PUSH TO TALK (PTT) Press to begin a one-to-one or one-to-group broadcast (page 65 and page 66). Press and hold to begin a broadcast to a group of handsets when the handset is not in use (page 66). 19
  • Vtech DS6472-6 | User Manual - Page 25
    . On in blue when fully charged in the headset charger. Flashes once every 10 seconds in blue when in idle mode. Flashes once every 10 seconds in red when in low battery mode. Flashes twice every three seconds in blue while on a call. Flashes quickly in blue while being paged. Flashes quickly
  • Vtech DS6472-6 | User Manual - Page 26
    Directory - store and search for names and numbers. Play messages Answering sys Directory Caller ID log Intercom BACK SELECT Caller ID log - review the caller ID history or delete all caller ID log entries. Play messages Answering sys Directory Caller ID log Intercom BACK SELECT Intercom
  • Vtech DS6472-6 | User Manual - Page 27
    SELECT Caller ID log Intercom Bluetooth Ringers Set date/time BACK SELECT Settings - change your telephone settings. Website - displays the VTech website address. Intercom Bluetooth Ringers Set date/time Settings BACK SELECT Bluetooth Ringers Set date/time Settings Website BACK SELECT 22
  • Vtech DS6472-6 | User Manual - Page 28
    too soon. • Refer to the user's manual of your Bluetooth enabled cell phone or headset for more information about how that device uses Bluetooth your Bluetooth devices with your new DS6472 telephone system with Bluetooth wireless technology. Refer to Troubleshooting (page 105) if you experience
  • Vtech DS6472-6 | User Manual - Page 29
    are some terms used in this user's manual to help you become familiar with using your Bluetooth enabled devices and your new DS6472 telephone system. Active device slots - the Device list has two active slots for two cell phones, or one cell phone and one headset. When a device on the list is active
  • Vtech DS6472-6 | User Manual - Page 30
    Bluetooth setup To use a Bluetooth enabled cell phone or headset with your DS6472, you must first pair and connect your Bluetooth device(s) with the telephone base. All DS6472 handsets can be used to make or answer on the cell phone line. Bluetooth wireless technology operates within a short
  • Vtech DS6472-6 | User Manual - Page 31
    turns on. Set cell to search base: VTech DS6472 discoverable PIN:0000 Adding Cell Phone A to device list... Cell Phone A is added and connected to base. If you have trouble pairing your cell phone, it may not be compatible with your DS6472. Check the Bluetooth compatibility list at www.vtechphones
  • Vtech DS6472-6 | User Manual - Page 32
    . The PIN for most Bluetooth devices is 0000 (refer to the user's manual of your headset). Then press NEXT. The handset displays Adding Headset A to device list... when the base is connecting to your headset. Answering sys Directory Caller ID log Intercom Bluetooth BACK SELECT ADD DEVICE Add
  • Vtech DS6472-6 | User Manual - Page 33
    turns on. Adding Headset A to device list... If you have trouble pairing your headset, it may be not compatible with your DS6472. Check the disconnected from the telephone base when: • The Bluetooth feature of your connected cell phone is turned off. • The power of your device is turned off. •
  • Vtech DS6472-6 | User Manual - Page 34
    (D1 or D2) on the device list and connected. Only one Bluetooth cell phone or a headset can be on a call at a time. Once you have paired a device with until the procedure is complete. It may take up to two minutes to reconnect. Review the device list 1. Press MENU on the handset when it is not in
  • Vtech DS6472-6 | User Manual - Page 35
    from device list. You hear a confirmation tone. BLUETOOTH Add device Device list Download dir Change PIN BACK SELECT 1 DEVICE LIST D1:Headset A D2:Cell Phone A BACK OPTION 1 Headset A Connect Remove Rename BACK SELECT 1 Remove Headset A ? NO YES Device removed from device list. 30
  • Vtech DS6472-6 | User Manual - Page 36
    . 7. Press SAVE. The handset displays Device renamed. You hear a confirmation tone. BLUETOOTH Add device Device list Download dir Change PIN BACK SELECT 1 DEVICE LIST D1:Headset A D2:Cell Phone A BACK OPTION 1 Headset A Connect Remove Rename BACK SELECT 1 ENTER NEW NAME
  • Vtech DS6472-6 | User Manual - Page 37
    Add device Device list Download dir Change PIN BACK SELECT 1 DEVICE LIST D1:Headset A D2:Cell Phone A Cell Phone B Cell Phone C BACK OPTION 1 Cell Phone B Connect Remove Rename BACK SELECT Connecting Cell Phone B to the base... Bluetooth connection from idle mode When you have active
  • Vtech DS6472-6 | User Manual - Page 38
    is paired, active and connected to the DS6472. Make sure the handset battery is charged for at least 10 minutes. Place your cell phone next to the telephone base when you download a cell phone directory to your DS6472. To download a cell phone directory: 1. Press MENU on the handset when it is
  • Vtech DS6472-6 | User Manual - Page 39
    do not support SIM card download. If this is the case, try transferring the contacts from your SIM card to your cell phone memory first, then download from your cell phone memory. For more information on how to transfer contacts from your SIM card to your cell phone memory, see the user's manual of
  • Vtech DS6472-6 | User Manual - Page 40
    of the following occurs: 12/31 MENU • You place the handset in the telephone base or charger. • You access your cell phone menu features. • The handset battery becomes depleted or the handset loses connection with the telephone base. During the download process, do not attempt to make changes
  • Vtech DS6472-6 | User Manual - Page 41
    Bluetooth Change PIN You are required to enter a PIN when establishing a Bluetooth connection. The default Pin of your telephone base is 0000. To change the PIN: 1. Press MENU on the handset when it is not in use. 2. Press or to highlight Bluetooth, then press SELECT. 3. Press or to highlight
  • Vtech DS6472-6 | User Manual - Page 42
    ID announce feature is turned on (page 46). • See page 49 to set the telephone base ringer volume. Ringer volume (headset) The headset does not have an external ringer. When there is an incoming call, the headset earpiece rings. To adjust the ringer volume: Press +/-/VOLUME on the side of the
  • Vtech DS6472-6 | User Manual - Page 43
    Telephone settings Ringer tone You can select the ringer tones for the incoming home and cell calls. To select a ringer tone: 1. Press MENU on the handset when it is not in use. 2. Press or to highlight Ringers, then press SELECT. 3. Press or to highlight Ringer tone, then press SELECT. 4. Press or
  • Vtech DS6472-6 | User Manual - Page 44
    of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. and time as follows. Caller ID log Intercom To set the date and time manually: Bluetooth 1. Press MENU on the handset when it is not in use.
  • Vtech DS6472-6 | User Manual - Page 45
    Telephone settings Settings In the settings menu, you can modify the settings for LCD language, voice language, display alerts, CID time synchronization, handset name, key tone, dial mode and caller ID announce. LCD language You can select a language (English, French or Spanish) to be used in all
  • Vtech DS6472-6 | User Manual - Page 46
    missed calls that have not been reviewed in the caller ID log, the handsets show XX Missed calls. Each time you review a caller ID log entry marked confirmation tone. HANDSET X XX Missed calls 12:31PM 12/31 MENU NEW VTech 800-595-9511 12:31PM BACK 12/31 DIAL SETTINGS LCD language Voice
  • Vtech DS6472-6 | User Manual - Page 47
    waiting indicators only turns off the indicators; it does not delete your voicemail messages. As long as you have new voicemail messages, your telephone service provider continues to send the signal to turn on the indicators. To reset the voicemail indicators: 1. Press MENU on the handset when it
  • Vtech DS6472-6 | User Manual - Page 48
    Telephone settings Display alerts (continued) No line If there is no telephone line connected to the telephone base, the handsets show No home line. If you do not want to display the message on the handsets (for example, if you use the cell line only), you can turn off the no line alert. To turn
  • Vtech DS6472-6 | User Manual - Page 49
    Telephone settings CID time synchronization If you subscribe to caller ID service, the date and time will be set automatically by the caller ID information. You can turn off this feature if you want to set the date and time manually. To change the setting: 1. Press MENU on the handset when it is
  • Vtech DS6472-6 | User Manual - Page 50
    handset Key tone BACK SELECT KEY TONE VOLUME OFF SET Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. To change the setting: 1. Press MENU on the handset when it is
  • Vtech DS6472-6 | User Manual - Page 51
    , private or not provided. Only the last 11 numbers of a phone number is announced. • No information will be announced if both the name and number are private, unknown or not provided. • This feature is not supported with headsets. • This feature does not announce information for call waiting calls
  • Vtech DS6472-6 | User Manual - Page 52
    Website, then press SELECT. The handset displays the VTech website. 3. Press OK to exit. Bluetooth Ringers in the caller ID log. When you review the directory, call log or redial list, confirmation tone. If, in the future, your telephone service provider requires you to dial 10 digits to make
  • Vtech DS6472-6 | User Manual - Page 53
    not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line. While reviewing an entry in the caller ID log or directory, you
  • Vtech DS6472-6 | User Manual - Page 54
    temporarily. See page 37 to set the handset ringer volume. Answering system settings Go to Answering system settings starting on page 82 for instructions on how to use a system handset to modify the answering system settings shown below. Setting Answer on/off Announcement (play, record and delete
  • Vtech DS6472-6 | User Manual - Page 55
    ; press and hold REDIAL/PAUSE to insert a dialing pause (a p appears). • You cannot answer a home call using your connected cell phone. Using a Bluetooth headset: You can use a Bluetooth headset on home calls. However, you will need to stay within 30 feet from the telephone base to maintain the
  • Vtech DS6472-6 | User Manual - Page 56
    , and you lose the Bluetooth connection or the battery of the headset is depleted, the call will be transferred back to the originating handset. Call waiting on the home line When you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls while
  • Vtech DS6472-6 | User Manual - Page 57
    your cell phone service provider, you hear a beep if someone calls while you are already on a call. • Press /CELL on the handset or press and hold MUTE/FLASH for two seconds on the headset to put your current call on hold and take the new call. • Press /CELL on the handset or press
  • Vtech DS6472-6 | User Manual - Page 58
    , and you do not answer the incoming cell call, the call will be answered by your cell phone's voicemail. Contact your cell phone service provider for more information about voicemail service. Answer a home call while on a cell call If you are on a cell call and you receive an incoming home call
  • Vtech DS6472-6 | User Manual - Page 59
    • You cannot be on a call using the cell line and a Bluetooth headset via the home line at the same time. These are both Bluetooth devices call using your paired cell phone. However, you can join the call using another handset. Your cell phone is being used for the phone call so only features that
  • Vtech DS6472-6 | User Manual - Page 60
    changing the volume on the cell phone effects your cell call volume on the DS6472 handset. Silence the ringer When the telephone is ringing, you can temporarily silence the ringer of the handset or headset without disconnecting the call. The next call rings normally at the preset volume. To silence
  • Vtech DS6472-6 | User Manual - Page 61
    send touchtone signals to access your telephone banking or long distance services. During a call: 1. Press . 2. Use the dialing a cell call on hold: • Press /CELL. Handset/headset locator This feature helps you find misplaced handsets and headset. To start paging: • Press /FIND HANDSET on the
  • Vtech DS6472-6 | User Manual - Page 62
    on the handset for two seconds. • The equalizer feature does not apply to the speakerphone on the telephone base or the connected Bluetooth headset. • If you switch the call between the handset and the speakerphone by pressing , the audio setting remains unchanged. • The current equalizer setting
  • Vtech DS6472-6 | User Manual - Page 63
    while on a call: 1. Press OPTION. 2. Press or to highlight Caller ID log, then press SELECT. 3. Press or to highlight a desired directory, then press REVIEW. 4. Press or to scroll to the desired entry. 5. Press DIAL to dial the displayed number. To access the redial list while on a call: 1. Press
  • Vtech DS6472-6 | User Manual - Page 64
    . When there are already 10 entries, the oldest entry is deleted to make room for the new entry. Entries are shown in reverse chronological order. Review the redial list 1. Press REDIAL/PAUSE when the handset is not in use. 2. Press , or REDIAL/PAUSE to browse. You hear a double beep when you
  • Vtech DS6472-6 | User Manual - Page 65
    Telephone operation Save a redial entry to the directory 1. Press REDIAL/PAUSE when the handset is not in use. 2. Press , or REDIAL/PAUSE to select the desired number. 3. Press SAVE. 4. The handset displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary. • Press MUTE/DELETE to
  • Vtech DS6472-6 | User Manual - Page 66
    (1-9 for handsets 1-9, and 0 for handset 10, and 1 for handset 11, and 2 for handset 12, and # for all handsets, # and 1 for headset 1 or # and 2 for headset 2). The destination handset rings and displays HANDSET X is calling, or HANDSET X is calling all when you choose all handsets, or the
  • Vtech DS6472-6 | User Manual - Page 67
    /CANCEL, END or place either handset back in the telephone base or charger. Both handsets display Intercom ended. • Press or place the headset in the headset charger. The originating handset displays Intercom ended. • You can cancel the intercom call before it is answered by pressing OFF/CANCEL or
  • Vtech DS6472-6 | User Manual - Page 68
    Multiple handset use Transfer a call using intercom You can use the intercom feature to transfer an outside call to other system handsets or headset. 1. When on an outside call, press OPTION. 2. Press or to highlight Intercom, then press SELECT. The call is automatically put on hold. • If you have
  • Vtech DS6472-6 | User Manual - Page 69
    On or Off, then press SELECT to save. You hear a confirmation tone. When PTT is turned off, the handset shows No Incoming PTT while the phone is not in use. PUSH TO TALK HANDSET A 2 HANDSET B 3 All handsets PTT On/Off BACK SELECT INCOMING PTT On Off BACK SELECT 64
  • Vtech DS6472-6 | User Manual - Page 70
    Multiple handset use PTT to a single handset 1. You have two ways to begin a PTT call: • If you have two handsets, press and hold PUSH TO TALK when handset is not in use. • If you have three or more handsets, press PUSH TO TALK when the handset is not in use. Then use the dialing keys to enter
  • Vtech DS6472-6 | User Manual - Page 71
    Multiple handset use PTT to multiple handsets When there are multiple handsets registered to the telephone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets
  • Vtech DS6472-6 | User Manual - Page 72
    Multiple handset use Answer a PTT call You can respond to a PTT call whenever the speakerphone light is off, as described below. 1. When your handset receives a PTT call, the handset beeps and displays Press and hold [PTT] to talk. 2. When the other party is speaking, your speakerphone light is on,
  • Vtech DS6472-6 | User Manual - Page 73
    Multiple handset use End a PTT call • For a one-to-one PTT call, both the originating and destination handsets can end the PTT call. • For a PTT call to multiple handsets, the originating handset can end the PTT call. If any one of the destination handsets leaves the PTT call, the call continues
  • Vtech DS6472-6 | User Manual - Page 74
    handset apply to all. • Only one handset can review the directory at a time. If another handset tries the handset shows Already saved. All of the instructions on pages 70-75 for the directories apply to DS6472 handset. Entries must be downloaded from your cell phone (see Download directory on page
  • Vtech DS6472-6 | User Manual - Page 75
    left. 10. Press SAVE and then the handset shows Saved. You hear a confirmation tone. You cannot create new entries in your downloaded directories from your DS6472 handsets. Entries must be downloaded from your cell phone (see Download directory on page 33). 70
  • Vtech DS6472-6 | User Manual - Page 76
    on the handset when it is not in use. 2. Press or to highlight Directory, then press SELECT. 3. Press or to choose a directory, then press REVIEW. 4. Press or to browse. - OR 1. Press OPTION while on a call. 2. Press or to highlight Directory, then press SELECT. 3. Press or to choose a directory
  • Vtech DS6472-6 | User Manual - Page 77
    the directory will be erased and replaced with the current cell phone directory. If you have edited the downloaded entries on the DS6472, those changes will be lost. 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 71). 2. When the
  • Vtech DS6472-6 | User Manual - Page 78
    a directory entry: 1. Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 71). 2. When the desired highlight Remove dir. 3. Press SELECT. The handset displays Directory CELL PHONE A will be erased. Press YES to confirm. 4. The handset
  • Vtech DS6472-6 | User Manual - Page 79
    on handset when it is not in use. 2. Press or to highlight Directory, then press SELECT. 3. Press or to highlight Speed dial, then press REVIEW. 4. Press or to highlight the desired slot. 5. Press ASSIGN. The handset displays the directory at the current assigned entry. 6. Search for the desired
  • Vtech DS6472-6 | User Manual - Page 80
    on handset when it is not in use. 2. Press or to highlight Directory, then press SELECT. 3. Press or to highlight Speed dial, then press REVIEW. 4. Press or to highlight an assigned slot, then press MUTE/DELETE. 5. The handset displays Delete Entry A Speed dial assignment? Press YES to confirm. You
  • Vtech DS6472-6 | User Manual - Page 81
    supports caller ID services provided by most telephone service providers. Depending on your service subscription, you may see the caller's number, or the caller's name and number from the telephone service service to use this feature. Contact your telephone service provider and cell phone service
  • Vtech DS6472-6 | User Manual - Page 82
    and/or cell phone service provider, information about each caller appears after the first or second ring. If you answer a call before the caller information appears on the screen, it will not be saved in the caller ID log. • The home line and each cell phone paired to the DS6472 have their own
  • Vtech DS6472-6 | User Manual - Page 83
    while on a call. 2. Press or to highlight Caller ID log, then press SELECT. 3. Press or to highlight the desired line (home or cell), then press REVIEW. 4. Press or to browse. • The name and telephone number (if available), date and time of all incoming calls are shown. • You hear a double beep when
  • Vtech DS6472-6 | User Manual - Page 84
    that you dial from the caller ID log or store to the directory. While reviewing the caller ID log, press # (pound key) repeatedly to display different log entry 1. Search for the desired entry in the caller ID log (see Review the caller ID log on page 78). 2. When the desired entry appears and is
  • Vtech DS6472-6 | User Manual - Page 85
    Home directory. 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 78). 2. When the desired entry appears, You hear a confirmation tone. • If the name received from the telephone service provider is all in capital letters, the first letter of every word remains
  • Vtech DS6472-6 | User Manual - Page 86
    : 1. Select a desired entry in the caller ID log (see Review the caller ID log on page 78). 2. When the desired entry handset displays Delete all Home Calls? If you choose a cell phone caller ID log, the handset displays Delete all Cell phone A calls? Press YES to confirm. You hear a confirmation
  • Vtech DS6472-6 | User Manual - Page 87
    the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. If your answering system is turned off and you change any of its settings, the answering system automatically turns
  • Vtech DS6472-6 | User Manual - Page 88
    Answering system settings Announcement The telephone is preset with a greeting that answers calls with "Hello, please leave a message after the tone." You can use this preset announcement, or replace it with your own. Play your announcement 1. Press MENU on the handset when it is not in use. 2.
  • Vtech DS6472-6 | User Manual - Page 89
    Answering system settings Delete your announcement 1. Press MENU on the handset when it is not in use. 2. Press or to choose Answering sys, then press SELECT. 3. Press SELECT to choose Announcement. 4. The handset displays ANNOUNCEMENT, press PLAY to play the announcement. 5. While the announcement
  • Vtech DS6472-6 | User Manual - Page 90
    Answering system settings Answering system setup In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code, message alert tone and recording time. Call screening Use this feature to choose whether incoming messages are broadcast from the
  • Vtech DS6472-6 | User Manual - Page 91
    Answering system settings Number of rings When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from two, three, four, five or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you
  • Vtech DS6472-6 | User Manual - Page 92
    Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch tone telephone. The preset code is 19. You can change the code to any number from 00 to 99. To change the setting: 1. Press MENU on the handset when it is not
  • Vtech DS6472-6 | User Manual - Page 93
    system is turned on, the telephone beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. The message alert tone is preset to off. To change the setting: 1. Press MENU on the handset when it is not in use. 2. Press or
  • Vtech DS6472-6 | User Manual - Page 94
    . To listen to messages with a handset, see To play messages with a handset on page 92. • If and New voicemail display on the handsets, your telephone service provider is indicating that it has new voicemail for you. To listen to your voicemail, you typically dial an access number provided by your
  • Vtech DS6472-6 | User Manual - Page 95
    them. Voice prompts The system provides voice prompts to guide you through the setup procedures at the telephone base, the screen displays the caller ID information. If you do not subscribe to caller ID service, the handset shows Incoming call. The call screening setting does not affect the call
  • Vtech DS6472-6 | User Manual - Page 96
    Answering system operation Temporarily turning off the message alert tone If the message alert tone is turned on, the telephone base beeps every 10 seconds when there are new or missed messages. Pressing any telephone base key (except /FIND HANDSET) temporarily silences the message alert tone. If
  • Vtech DS6472-6 | User Manual - Page 97
    Answering system operation Message playback (continued) To play messages with a handset: 1. Press MENU to show the menu when the handset is not in use. 2. Press SELECT to choose Play messages. If you have either new or old messages, the messages play automatically. If you have both new and old
  • Vtech DS6472-6 | User Manual - Page 98
    Answering system operation Delete all old messages Using the telephone base: Press DELETE/X when the phone is not in use. The telephone announces, "To delete all old messages, press DELETE again." Press DELETE/X again. All previously heard messages are erased and
  • Vtech DS6472-6 | User Manual - Page 99
    Answering system operation Message window displays Window display Description 0 No messages. 0 (flashing) 1-99 The time and date need to be set. Total number of old messages and memos recorded. The message number currently playing. 0-99 (flashing) When time and date are not set, it flashes
  • Vtech DS6472-6 | User Manual - Page 100
    Answering system operation Remote access A two-digit security code is required to access the answering system remotely from any touch-tone telephone. The preset code is 19. See Remote access code on page 87 to change it. 1. Dial your telephone number from any touch-tone telephone. 2. When the
  • Vtech DS6472-6 | User Manual - Page 101
    shown in caller ID log. Bluetooth headset in use. You are trying to make a cell call while the Cellular not available. Bluetooth headset is in use. Bluetooth system busy the cell line. Cellular phone not connected There is no cell phone connected when you try to make a call on the cell line.
  • Vtech DS6472-6 | User Manual - Page 102
    telephone system is downloading the directory from a cell phone. You have just ended a call. You have listened to all messages in the answering system. Another system handset is calling. One of the system handset is calling all others. The headset is deactivated from the active slot. The Bluetooth
  • Vtech DS6472-6 | User Manual - Page 103
    The answering system memory is low. Low battery The battery needs to be recharged. Message deleted The There are new voicemail messages from your telephone service provider for the home line. No answer. is ready for connection. There are no cell phones in an active slot to connect with the
  • Vtech DS6472-6 | User Manual - Page 104
    download a cell phone directory from both memories. No headset found No Bluetooth headset can be found. answering system, and another handset attempts to review it. One handset attempts to place a handset is being paged. Place in charger The battery is very low. The handset should be placed in
  • Vtech DS6472-6 | User Manual - Page 105
    outside call to another handset. You tried to save a caller ID entry with no caller ID information. There are missed calls that have not been reviewed in your caller ID log. There are new messages recorded in the answering system. 100
  • Vtech DS6472-6 | User Manual - Page 106
    Appendix Handset and telephone base indicators Handset lights On when the handset speakerphone is in use. /CELL /HOME/FLASH CHARGE Flashes quickly when there is an incoming cell call. Flashes slowly when the cell line is on hold. Flashes quickly when there is an incoming home call. Flashes slowly
  • Vtech DS6472-6 | User Manual - Page 107
    from the telephone service provider for the home line. New answering system message - indicates you have new answering system messages. Battery status - animates when the battery is charging. Becomes solid when the battery is fully charged. Battery status - flashes when the battery is low and
  • Vtech DS6472-6 | User Manual - Page 108
    on or off. Three rapid beeps every 20 seconds Out of range while the headset is on a call. A non-registered headset with a charged battery. Ringer tone Incoming call alert tone. Headset lights Red On when the headset is charging in the telephone base. Flashes once every 10 seconds to indicate
  • Vtech DS6472-6 | User Manual - Page 109
    add new handsets (DS6401, purchased separately) and new headset (IS6100, purchased separately) to your telephone system. This telephone system accommodates up to 12 devices, including a maximum of two headsets. For more details, refer to the user's manual that comes with your DS6401 new handset and
  • Vtech DS6472-6 | User Manual - Page 110
    is turned on. See the user's manual of your cell phone for more information. • Remove VTech DS6472 from your cell phone's handsfree device history list (see the user's manual of your cell phone for more information). • Carefully follow the pairing instructions on page 25 and make sure that your
  • Vtech DS6472-6 | User Manual - Page 111
    mode. Carefully follow the setup instructions on page 25. • Make sure that you manually set your cell phone to search for devices. • Remove VTech DS6472 from your cell phone's handsfree device history list (see the user's manual of your cell phone). • Turn off your cell phone, then turn it on again
  • Vtech DS6472-6 | User Manual - Page 112
    on how to transfer contacts between your SIM card and your phone memory, refer to the user's manual of your cell phone. Can the DS6472 help the poor cell phone reception in my house? • If your cell phone has poor reception in your home, the DS6472 cannot improve the reception. However, if there is
  • Vtech DS6472-6 | User Manual - Page 113
    Appendix Troubleshooting My telephone does not work at all. • Make sure the battery is installed and charged correctly ( the other telephone does not work, the problem is probably in the wiring or telephone service. Call the telephone service provider. Low battery shows on screen. • Place the handset
  • Vtech DS6472-6 | User Manual - Page 114
    are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as
  • Vtech DS6472-6 | User Manual - Page 115
    Troubleshooting • Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is in the telephone wall jack. Contact your telephone service radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far
  • Vtech DS6472-6 | User Manual - Page 116
    If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). I hear other calls when using the cordless handset/headset. • Disconnect the telephone base from the telephone wall jack. Plug
  • Vtech DS6472-6 | User Manual - Page 117
    synchronize. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • If the headset battery is completely depleted, it may take up to 15 minutes
  • Vtech DS6472-6 | User Manual - Page 118
    your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible
  • Vtech DS6472-6 | User Manual - Page 119
    Appendix Troubleshooting I cannot register a cordless headset. • Only two headsets can be registered to this telephone system. • If you have already registered the maximum numbers of handsets and/or headsets, you need to follow the deregistration instructions before registering a headset. Refer to
  • Vtech DS6472-6 | User Manual - Page 120
    and reinstall the battery. Place the handset in the telephone base and allow up to one minute for the handset and telephone base to synchronize. • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away
  • Vtech DS6472-6 | User Manual - Page 121
    Troubleshooting • If there is a fax machine connected to the same telephone line, try disconnecting the fax machine. If that solves the problem until some old messages are deleted. • If you subscribe to voicemail service, change the number of rings so that your answering system answers before
  • Vtech DS6472-6 | User Manual - Page 122
    Appendix Troubleshooting I subscribe to a nontraditional telephone service that uses my computer to establish connections, and If it does not fix the problem, try the following (in the order listed): 1. Disconnect the power to the telephone base. 2. Disconnect the battery on the cordless handset. 3.
  • Vtech DS6472-6 | User Manual - Page 123
    a power outlet, and should not put a charged handset into the cradle, if the phone is located in an environment containing concentrations of flammable or flame-supporting gases, unless there is adequate ventilation. A spark in such an environment could create a fire or explosion. Such environments
  • Vtech DS6472-6 | User Manual - Page 124
    • Charge the battery provided with this product only in accordance with the instructions and limitations specified in this manual. Precautions for users between portable wireless telephones and implanted cardiac pacemakers. Supported by the U.S. Food and Drug Administration, WTR recommends
  • Vtech DS6472-6 | User Manual - Page 125
    at local retailers participating in the RBRC® program or at authorized VTech product service centers. Please call 1 (800) 8 BATTERY® for information on Li-ion battery recycling and disposal bans/restrictions in your area. VTech's involvement in this program is part of its commitment to protecting
  • Vtech DS6472-6 | User Manual - Page 126
    line and an RJ14 jack for two lines. See the installation instructions in the user's manual. The Ringer Equivalence Number (REN) is used to determine be five (5.0) or less. For more information, please contact your telephone service provider. This equipment may not be used with Party Lines. If you
  • Vtech DS6472-6 | User Manual - Page 127
    instructions outlined under the Limited warranty. If this equipment is causing harm to the telephone network, the telephone service provider may temporarily discontinue your telephone service. The telephone service may not be ensured when using this phone. The term ''IC:'' before the certification
  • Vtech DS6472-6 | User Manual - Page 128
    instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery again within 2 seconds. When the phone successfully enters the CEC battery charging testing mode, the IN USE
  • Vtech DS6472-6 | User Manual - Page 129
    5. Ne déposez pas ce téléphone sur un chariot, support ou table chancelants. L'appareil pourrait tomber et communiquez avec le département de service à la clientèle de VTech dans les cas suivants: • instructions de fonctionnement. Réglez uniquement les commandes indiquées dans le les instructions
  • Vtech DS6472-6 | User Manual - Page 130
    • Rechargez la pile incluse avec cet appareil, selon les instructions et limites spécifiées dans ce guide d'utilisation. Stimulateurs cardiaques implantés dans l'organisme Les simulateurs cardiaques (s'applique uniquement aux téléphones numériques sans fil): L'organisme 'Wireless Technology Research
  • Vtech DS6472-6 | User Manual - Page 131
    du combiné sans fil si le socle est débranché ou mis hors tension ou si le courant est coupé. • Possibilité d'interférences aux téléviseurs: Certains téléphones sans fil fonctionnent sur des fréquences pouvant causer des interférences aux téléviseurs et aux magnétoscopes. Pour réduire ou prévenir de
  • Vtech DS6472-6 | User Manual - Page 132
    and used normally and in accordance with the Product operating instructions. This limited warranty extends only to the Consumer for Products by anyone other than an authorized service representative of VTech; or 3. Product to the extent that the problem experienced is caused by signal conditions
  • Vtech DS6472-6 | User Manual - Page 133
    NOTE: Before calling for service, please review the user's manual - a check of the Product's controls and features may save you a service call. Except as provided by of purchase does not meet the terms of this limited warranty, VTech will notify you and will request that you authorize the cost of
  • Vtech DS6472-6 | User Manual - Page 134
    range may vary according to environmental conditions at the time of use. Power requirements Handset: 2.4V Ni-MH battery Telephone base: 6V DC @ 400mA Handset charger: 6V DC @400mA Headset charger: 6V DC @ 400mA Memory Handset directory: 200 memory locations; up to 30 digits and 15 characters
  • Vtech DS6472-6 | User Manual - Page 135
    Answering system and voicemail 89 Answering system setup 85 Answer on/off 82 Assign a speed dial slot 74 B Battery 4, 5, 7 Bluetooth connection from Idle mode 32 Bluetooth glossary 24 Bluetooth headset 27, 50 Bluetooth setup 25 C Caller ID 76 Caller ID history 77 Caller ID log 77 Call screening 85
  • Vtech DS6472-6 | User Manual - Page 136
    Headset charger installation 6 Headset charging 6 Headset layout 20 Headset listening volume 55 Headset ringer volume 37 Hold 56 Hold a call and intercom 63 Home area code 47 I Icons 101, 102 Important safety instructions a Bluetooth headset 27 Pair and connect a cell phone 25 Parts checklist 1 Play memos
  • Vtech DS6472-6 | User Manual - Page 137
    log 78 Review the directory 71 Review the redial list 59 Ringer mute 55 Ringer tone 38 Ringer volume 37, 49 S Safety instructions 118 Save from a handset to a headset 51 Troubleshooting 105 Turn on or off the answering system 82 U Using a Bluetooth headset 50 V View directory download information
  • Vtech DS6472-6 | User Manual - Page 138
    , Inc. A member of THE VTECH GROUP OF COMPANIES. VTech is a registered trademark of VTech Holdings Limited. Specifications are subject to change without notice. Copyright © 2014 for VTech Communications, Inc. All rights reserved. 12/14. DS6472-X_CIB_V6.0 Document order number: 91-007078
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User’s manual
www.vtechphones.com
Model: DS6472-6
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