Vtech DS6472-6 User Manual - Page 116

Registration failed appears on the handset.

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Appendix Troubleshooting • Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. • If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn't solve the problem, relocate your telephone or modem farther apart from each other, or use a different surge protector. • The location of your telephone base can impact the performance of your cordless phone or headset. For better reception, install the telephone base in a centralized location within your home or office, away from walls or other obstructions. In many environments, elevating the telephone base improves overall performance. • Disconnect the telephone base from the telephone wall jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or telephone service. Contact your telephone service provider (charges may apply). • If other telephones in your home are having the same problem, the problem is in the wiring or telephone service. Contact your telephone service provider (charges may apply). I hear other calls when using the cordless handset/headset. • Disconnect the telephone base from the telephone wall jack. Plug in a different telephone. If you still hear other calls, the problem is probably in the wiring or telephone service. Call your telephone service provider. I hear noise on the cordless handset and the keys do not work. • Make sure the telephone line cord is plugged in securely. Registration failed appears on the handset. • Only one handset can be registered at a time. If you have multiple handsets to register, please register them one by one. Place the handset in the telephone base to register it back. The handset shows HANDSET X Registered and you hear a beep when the registration process completes. This process takes about 90 seconds to complete. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered. • Make sure that the telephone base, handsets and headsets are in idle mode when registering a handset. • Follow the steps on page 117 for the common cure for electronic equipment, then try again to register a handset. • If you have already registered the maximum numbers of handsets and/or headsets, you need to follow the deregister some before registering a handset. My headset does not work at all. • Make sure the telephone line cord is plugged firmly into the telephone base and the telephone wall jack. • Charge the headset in the headset charger for up to three hours. 111

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111
Appendix
Troubleshooting
Other electronic products such as HAM radios and other DECT phones can cause
interference with your cordless phone. Try installing your phone as far away as
possible from these types of electronic devices
.
If your telephone is plugged in with a modem or a surge protector, plug the
telephone (or modem/surge protector) into a different location. If this doesn’t solve
the problem, relocate your telephone or modem farther apart from each other, or
use a different surge protector.
The location of your telephone base can impact the performance of your cordless
phone or headset. For better reception, install the telephone base in a centralized
location within your home or office, away from walls or other obstructions. In many
environments, elevating the telephone base improves overall performance.
Disconnect the telephone base from the telephone wall jack and plug in a corded
telephone. If calls are still not clear, the problem is probably in the wiring or
telephone service. Contact your telephone service provider (charges may apply).
If other telephones in your home are having the same problem, the problem
is in the wiring or telephone service. Contact your telephone service provider
(charges may apply).
I hear other calls when using the cordless handset/headset.
Disconnect the telephone base from the telephone wall jack. Plug in a different
telephone. If you still hear other calls, the problem is probably in the wiring or
telephone service. Call your telephone service provider.
I hear noise on the cordless handset and the keys do not work.
Make sure the telephone line cord is plugged in securely.
Registration failed appears on the handset.
Only one handset can be registered at a time. If you have multiple handsets to
register, please register them one by one.
Place the handset in the telephone
base to register it back. The handset shows
HANDSET X Registered
and you
hear a beep when the registration process completes. This process takes about 90
seconds to complete.
Once a handset has been successfully registered, repeat the
steps for each handset that needs to be registered.
Make sure that the telephone base, handsets and headsets are in idle mode when
registering a handset.
Follow the steps on page 117 for the common cure for electronic equipment, then
try again to register a handset.
If you have already registered the maximum numbers of handsets and/or
headsets, you need to follow the deregister some before registering a handset.
My headset does not work at all.
Make sure the telephone line cord is plugged firmly into the telephone base and the
telephone wall jack.
Charge the headset in the headset charger for up to three hours.
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