Vtech Explore and Write Activity Desk Pink User Manual - Page 14

TROUBLESHOOTING Problem Possible Solution(s) The main unit does not turn ON. The activity card inserted is not recognized. Reload the batteries to reset the Explore & Write Activity Desk™. Please refer to the Battery Installation section for instructions. Batteries may be exhausted. Please replace with a new set of batteries. Make sure that only one activity card is inserted into the slot. Make sure the activity card is the only object in the slot, and that it is fully inserted. It should be firmly placed in the recessed Activity Page Area. If the activity card belongs to an expansion pack, make sure the expansion pack cartridge is inserted. The main unit is ON but the Activity Page Area does not respond. Make sure the LED Display is not ejected. The Activity Page Area only works when the LED Display is securely attached to the main body. Make sure you are touching the Activity Page Area with your finger and are not using the Stylus or other objects. Reload the batteries to reset the Explore & Write Activity Desk™. The main unit gives an incorrect response. Batteries may be exhausted. Please replace with a new set of batteries. Humidity may cause interference with the Explore & Write Activity Desk™. Please be sure the desk is in a dry area. If the Explore & Write Activity Desk™ does not respond to an inserted cartridge, carefully try the following: - Remove all batteries. - Use a cotton swab dipped in rubbing alcohol or an alcohol-based window cleaner to gently clean the contact area of the Cartridge Slot. - If necessary, dry the now clean contact areas with a soft, lint-free cloth. - Make sure that all parts are completely dry before restoring electricity. 13