Vtech InnoTab 2S Pink Wi-Fi Learning App Tablet User Manual - Page 31

TROUBLESHOOTING The cartridge icon does Poor cartridge not appear on desktop. connection. Remove the cartridge, clean it if necessary, and then re-insert it into the InnoTab® 2S. The cartridge is not compatible. Check the cartridge label or cartridge user's manual to make sure it is compatible to InnoTab® 2S. USB connection window Poor USB cable does not pop up after connection. connecting to computer. Securely connect the USB cable to InnoTab® 2S and the computer. Connection is running through USB hub. Connect the InnoTab® 2S directly to the computer, without using a hub. Clock time is not accurate. Backup battery power low. Replace backup battery (for backup battery replacement instructions, please see the Care & Maintenance section on page 25). Touch screen is inaccurate or it is impossible to select the correct icon on the screen. Touch screen requires calibration. Turn the InnoTab® 2S OFF. Then hold , and down when turning the InnoTab® 2S ON. Follow the steps on the screen. Inserted an SD memory card (not included), but the tablet cannot recognize it. SD memory card format is not FAT32. Format the SD memory card to FAT32 in your computer. Files copied to the The tablet's memory If formatting the memory is tablet's internal memory was not formatted to necessary, make sure it is disappeared. FAT32. formatted to FAT32. 28