Vtech Learning Laptop User Manual - Page 15

Care & Maintenance / Troubleshooting TROUBLESHOOTING 1. If sound becomes weak or the unit suddenly stops working, turn the unit OFF for 15 seconds, then turn it back on. If the problem persists it may be caused by weak batteries. Please install a new set of batteries and try the unit again. 2. If the unit suddenly stops working or the sound seems weak, it may be the result of the adaptor connection. Turn the unit OFF and unplug the adaptor for 15 seconds. Next, plug the adaptor back in and turn the unit ON. If the problem persists, it may be the result of the adaptor's wiring or the unit. IMPORTANT NOTE: Creating and developing Electronic Learning™ products is accompanied by a responsibility that we at VTech® take very seriously. We make every effort to ensure the accuracy of the information which forms the value of our products. However, errors sometimes can occur. It is important for you to know that we stand behind our products and encourage you to call our Consumer Services Department on 1-800-521-2010 in the U.S., or 1-800-267-7377 in Canada with any problems and/ or suggestions that you might have. A service representative will be happy to help you. RM13