Vtech Mousekadoer Laptop User Manual - Page 11

Troubleshoting TROUBLESHOOTING If for some reason the program/activity stops working, please follow these steps: 1. Turn the unit OFF. 2. Interrupt the power supply by removing the batteries. 3. Let the unit stand for a few minutes, then replace the batteries. 4. Turn the unit ON. The unit should now be ready to play again. 5. If the product still does not work, replace with an entire set of new batteries. If the problem persists, please call our Consumer Services Department at 1-800-521-2010 in the U.S. or 1-877-352-8697 in Canada, and a service representative will be happy to help you. For information on this product warranty, please call VTech® at 1-800521-2010 in the U.S. or 1-877-352-8697 in Canada. IMPORTANT NOTE Creating and developing Preschool LearningTM products is accompanied by a responsibility that we at VTech® take very seriously. We make every effort to ensure the accuracy of the information, which forms the value of our products. However, errors sometimes can occur. It is important for you to know that we stand behind our products and encourage you to call our Consumer Services Department at 1-800-5212010 in the U.S., or 1-877-352-8697 in Canada, with any problems and/or suggestions that you might have. A service representative will be happy to help you. 10