Weber Q 300 Owner Manual - Page 31

Troubleshooting, Handle Light Troubleshooting Q320 - replacement parts

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TROUBLESHOOTING PROBLEM Burners burn with a yellow or orange flame, in conjunction with the smell of gas. Symptoms: Burners do not ignite, OR burners have a small, flickering flame in the HI position, OR barbecue temperature only reaches 250° to 300° in the HI position. CHECK Inspect spider / insect screens for possible obstructions (blockage of holes). The excess flow safety device, which is part of the barbecue to cylinder connection, may have been activated. SOLUTION Clean spider/insect screens. Refer to "ANNUAL MAINTENANCE." To reset the excess flow safety device, close the LP tank valve and turn all burner control knobs to the OFF position. Open the grill lid. Slowly turn the LP tank valve until it is completely open. Wait at least one minute; then ignite your grill. Refer to "IGNITION." Burner does not light OR flame is low in HI position. Is LP fuel low or empty? Refill LP cylinder. Is fuel hose bent or kinked? Straighten fuel hose. Does the outside burner light with a match? If you can light the outside burner with a match, then check the ignition system. Burner does not ignite when you push the ignition button. Be sure that there is gas flow to the burners by attempting to match light your burners. Refer to "MANUAL IGNITION." If match lighting is successful, the problem lies in the ignition system. Refer to "MAINTENANCE." Is there is a fresh battery installed? Verify that the battery is in good condition and installed correctly. Refer to "BEFORE USING THE BARBECUE." Are the wires connected properly to the ignition module? Be sure that wires are correctly inserted into terminals on ignition module. Refer to "MAINTENANCE." Is there plastic wrapping around the new battery? Remove plastic wrapping. Is burner tube positioned too far away from the igniter electrode? Check that the burner tube is positioned correctly to the igniter electrode. Refer to "MAINTENANCE." Experiencing flare-ups: Are you preheating barbecue in the prescribed manner? All burners on HI for 10 to 15 minutes for preheating. m CAUTION: Do not line the cookbox with aluminum foil. Are the cooking grates heavily coated with burned-on grease? Is the cookbox dirty and not allowing grease to flow into catch pan? Clean thoroughly. Refer to "CLEANING." Clean cookbox. Burner flame pattern is erratic, OR flame is low when burner is on HI, OR flames do not run the whole length of the burner tube. Are burners clean? Clean burners. Refer to "MAINTENANCE." Inside of lid appears to be "peeling" (resembles paint peeling). The inside of the lid is cast aluminum and is not painted. It cannot "peel." What you are seeing is baked-on grease that has turned to carbon and is flaking off. Clean thoroughly. Refer to "CLEANING." THIS IS NOT A DEFECT. If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®. HANDLE LIGHT TROUBLESHOOTING (Q320) PROBLEM CHECK SOLUTION Grill Out® Handle Light does not light. Are the batteries old? Replace batteries. Are the batteries installed correctly? Refer to assembly illustration. Is the lid in the up position with the power button ON? Light will activate when lid is open. Is the Grill Out® Handle Light activated? Press the power button. If problems cannot be corrected by using these methods, please contact the Customer Service Representative in your area using the contact information on our web site. Log onto www.weber.com®. To replace batteries, remove lightpod by removing screw (1). Push tab (2) and pull apart. 2 1 www.weber.com® 31

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WWW.WEBER.COM
®
31
TROUBLESHOOTING
PROBLEM
CHECK
SOLUTION
Burners burn witH a yellow or orange Flame, in
conjunction witH tHe smell oF gas.
Inspect spider / insect screens for possible obstructions
(blockage of holes).
Clean spider/insect screens. Refer to “ANNUAL
MAINTENANCE.”
Symptoms:
Burners Do not ignite, OR burners Have a small,
Flickering Flame in tHe hI position, OR barbecue
temperature only reacHes 250° to 300° in tHe hI
position.
The excess flow safety device, which is part of the
barbecue to cylinder connection, may have been
activated.
To reset the excess flow safety device, close the LP
tank valve and turn all burner control knobs to the OFF
position. Open the grill lid. Slowly turn the LP tank valve
until it is completely open. Wait at least one minute; then
ignite your grill. Refer to “IGNITION.”
Burner Does not ligHt OR Flame is low in hI position.
Is LP fuel low or empty?
Refill LP cylinder.
Is fuel hose bent or kinked?
Straighten fuel hose.
Does the outside burner light with a match?
If you can light the outside burner with a match, then
check the ignition system.
Burner Does not ignite wHen you pusH tHe ignition
button.
Be sure that there is gas flow to the burners by
attempting to match light your burners. Refer to
“MANUAL IGNITION.”
If match lighting is successful, the problem lies in the
ignition system. Refer to “MAINTENANCE.”
Is there is a fresh battery installed?
Verify that the battery is in good condition and installed
correctly. Refer to “BEFORE USING THE BARBECUE.”
Are the wires connected properly to the ignition module?
Be sure that wires are correctly inserted into terminals on
ignition module. Refer to “MAINTENANCE.”
Is there plastic wrapping around the new battery?
Remove plastic wrapping.
Is burner tube positioned too far away from the igniter
electrode?
Check that the burner tube is positioned correctly to the
igniter electrode. Refer to “MAINTENANCE.”
Experiencing Flare-ups:
m
CAUTION: do not line tHe cookbox
witH aluminum Foil.
Are you preheating barbecue in the prescribed manner?
All burners on HI for 10 to 15 minutes for preheating.
Are the cooking grates heavily coated with burned-on
grease?
Clean thoroughly. Refer to “CLEANING.”
Is the cookbox dirty and not allowing grease to flow into
catch pan?
Clean cookbox.
Burner Flame pattern is erratic, OR Flame is low wHen
burner is on hI, OR Flames Do not run tHe wHole
lengtH oF tHe burner tube.
Are burners clean?
Clean burners. Refer to “MAINTENANCE.”
InsiDe oF liD appears to be “peeling” (resembles paint
peeling).
The inside of the lid is cast aluminum and is not painted.
It cannot “peel.”
What you are seeing is baked-on grease
that has turned to carbon and is flaking off.
ThIS IS NOT A dEfECT.
Clean thoroughly. Refer to “CLEANING.”
IF problems cannot be correcteD by using tHese metHoDs, please contact tHe Customer Service Representative in your area using tHe contact inFormation on our
web site. Log onto www.weber.com
®
.
HANDLE LIGHT TROUBLESHOOTING (Q320)
PROBLEM
CHECK
SOLUTION
Grill Out
®
hanDle LigHt Does not ligHt.
Are the batteries old?
Replace batteries.
Are the batteries installed correctly?
Refer to assembly illustration.
Is the lid in the up position with the power button ON?
Light will activate when lid is open.
Is the Grill Out
®
Handle Light activated?
Press the power button.
IF problems cannot be correcteD by using tHese metHoDs, please contact tHe Customer Service Representative in your area using tHe contact inFormation on our
web site. Log onto www.weber.com
®
.
To replace batteries, remove lightpod by removing screw
(1)
. Push tab
(2)
and pull apart.
1
2