Western Digital WDBAAG0010HCH-NESN MAC User Guide

Western Digital WDBAAG0010HCH-NESN - My Book For Mac 1 TB External Hard Drive Manual

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  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 1
    External Desktop My Book® For Mac® User Manual My Book for Mac User Manual
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 2
    any problem, please give us an opportunity to address it before returning this product. Most technical support questions can be answered through our knowledge base or e-mail support service at http://support.wdc.com. If the answer is not available or if you prefer, please contact WD® at the best
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 3
    Table of Contents MY BOOK FOR MAC USER MANUAL WD Service and Support ii Accessing Online Support ii Contacting WD Technical Support ii 1 About Your WD Drive 1 Features 1 Kit Contents 2 Optional Accessories 2 Operating System Compatibility 3 Disk Drive Format 3 Physical Description 3
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 4
    Computers 56 Getting Started Without the WD SmartWare Software 56 9 Troubleshooting 57 Installing, Partitioning, and Formatting the Drive 57 Frequently Asked 59 Installing the Driver Automatically 59 Installing the Driver Manually 61 Installing on Windows Vista Computers 62 Installing the
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 5
    MY BOOK FOR MAC USER MANUAL B Compliance and Warranty Information 68 Regulatory Compliance 68 FCC Class B of Korea only 69 Environmental Compliance (China 69 Warranty Information 69 Obtaining Service 69 Limited Warranty 70 GNU General Public License ("GPL 70 Index 71 TABLE OF CONTENTS -
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 6
    digital life. Our latest edition features visual, easy-to-use, automatic, continuous backup software, and drive lock security protection. WD's best- WD SmartWare™ software-An easy-to-use backup solution that gives you the power to: • Protect your data automatically - Relax! Your data is secure.
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 7
    MY BOOK FOR MAC USER MANUAL Power miser-My Book external drives are designed to save energy. WD GreenPower Technology™ lowers internal drive power consumption by up to 30%, a sleep mode reduces power during idle times, and a power-saving feature turns the drive on and off with your computer. Planet
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 8
    MANUAL latest software update and service pack (SP). For see "Reformatting the Drive" on page 44 and "Troubleshooting" on page 57. Physical Description As shown in Figure power connector and button, interface port, and a security slot on the back Lock Indicator LED Illuminated Capacity Gauge Power
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 9
    FOR MAC USER MANUAL Power Button USB 2.0 Kensington® Security Slot Power Connector Figure 3. Back of the My Book for Mac Drive Illuminated Capacity Gauge The capacity gauge has four segments that illuminate from bottom to top to indicate space used on the drive during the power-on state. Each
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    on. If you leave the drive connected to your computer after using the power button to turn it off, you must press the power button again to turn it back on. USB 2.0 Interface The Hi-Speed USB 2.0 supports data transfer rates up to 480 Mb/s. USB 2.0 is backward-compatible with USB 1.1. Connection
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    BOOK FOR MAC USER MANUAL 12 Connecting the Drive and Getting Started This chapter provides instructions for connecting the drive Book drive to your Mac computer: 1. Depending on your region, if required, change the power adapter as follows: US/JA/TW EU/KO US/JA/TW EU/KO Installing Removing 2.
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    MY BOOK FOR MAC USER MANUAL Note: If you have reformatted the drive for use on a Windows computer, skip the rest of this procedure and see "Connecting the Drive" on page
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    MY BOOK FOR MAC USER MANUAL To install WD +TURBO: 1. Double-click the My Book icon and then double-click the Extras folder on the screen that displays: 2. Double-click the
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 14
    MY BOOK FOR MAC USER MANUAL 6. Type the password that you use to access the computer in the Password box and click OK: 7. When the installation completes, click Yes to restart
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 15
    2. The WD SmartWare Software Installer screen displays: MY BOOK FOR MAC USER MANUAL 3. Click Continue to Install and the installer utility detects that the WD SmartWare software is not installed: 4. Click Install WD SmartWare to begin the installation. 5.
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    MY BOOK FOR MAC USER MANUAL Figure 5. WD SmartWare Home Screen WD SmartWare Software Overview The WD SmartWare software is an easy-to-use tool that gives you the power to: • Secure your drive-In drive settings, create a password to protect your drive from unauthorized access or data theft. • Protect
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 17
    MY BOOK FOR MAC USER MANUAL WD SmartWare Home Screen The WD SmartWare Home screen has four data that has been lost or overwritten (see Figure 9 on page 22) • Settings-Manages security, diagnostics, power settings, and backup parameters (see Figure 7 on page 18) On the WD SmartWare Home screen, you
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 18
    MY BOOK FOR MAC USER MANUAL Note: The small number of files that are shown in the the Info/Online Help Topics Each WD SmartWare screen provides easy access to online help information to quickly guide you through your backup, retrieve, and settings tasks. Whenever you are uncertain about what to do,
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 19
    MY BOOK FOR MAC USER MANUAL 13 Backing Up Your Computer Files This chapter includes the , photos, documents, e-mail, and other files. Note: One installation of the WD SmartWare software supports up to three backup drives that are configured with WD SmartWare software. After the WD SmartWare software
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 20
    MY BOOK FOR MAC USER MANUAL Figure 6. Backup Screen In the Content Gauges for your computer's disk drives, the categories of files that would be included in the backup if you
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 21
    MY BOOK FOR MAC USER MANUAL Note that: • The System category, shown against a dark gray background, includes all of your operating system files that are not available for backup. Files that
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    MANUAL Important: Appearance of a Caution message indicating that your drive is full means that there is not enough free space on the drive to complete the backup. The best box to view the Western Digital Online Store website. c. Click External Hard Drives and select the best drive to suit your
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 23
    MY BOOK FOR MAC USER MANUAL 2. In the backup files content box: • Select the check boxes for the categories of files that you want to include in the backup • Clear the
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 24
    MY BOOK FOR MAC USER MANUAL Figure 8. Software Settings Screen Specifying the Number of Backup Versions. The WD SmartWare software can keep up to 25 older versions of each file. If
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 25
    MY BOOK FOR MAC USER MANUAL Pausing Backups Until Your Computer is Idle. A large backup can take a lot of time, and can consume a lot of your system processing resources. The WD
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 26
    MY BOOK FOR MAC USER MANUAL 14 Retrieving Backed Up Files This chapter includes the following topics: About Retrieving Files Retrieving Files or Folders About Retrieving Files The WD SmartWare software
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    MY BOOK FOR MAC USER MANUAL Figure 9. Retrieve Screen Figure 10. Select a Destination for Retrieved Files Screen RETRIEVING BACKED UP FILES - 22
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    MY BOOK FOR MAC USER MANUAL Figure 11. Select Content to Retrieve Screen 4. On the Select content to retrieve... screen: IF you want to retrieve . . . from the selected backed up volume,
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 29
    MY BOOK FOR MAC USER MANUAL 5. In the retrieve files selection box, navigate through the folder structure to find the files you want. Also, you can use the search box by
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 30
    MY BOOK FOR MAC USER MANUAL 15 Locking and Unlocking the Drive This chapter includes the following topics: Password Protecting the Drive Unlocking the Drive Changing Your Password Turning Off the
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 31
    MY BOOK FOR MAC USER MANUAL Figure 13. Drive Settings Screen 6. Type a hint to help remind yourself of your password in the Password hint box. 7. Read the warning about the possibility
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    screen: To unlock your drive: 1. Type your password in the Password box. 2. Click Unlock to unlock your drive and enable the WD SmartWare software. Manually. If the WD SmartWare software does not display the WD SmartWare drive unlock screen, you can use either the: • WD Unlocker VCD as described in
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 33
    MY BOOK FOR MAC USER MANUAL To unlock the drive manually, using the WD SmartWare icon: 1. Click the WD SmartWare icon in the bar at the top-right corner of the screen. 2. Select the My Book
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 34
    MY BOOK FOR MAC USER MANUAL 2. Type your password in the Password box and click Unlock on the WD SmartWare Drive Unlock utility screen: 3. At the Your drive is now unlocked
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    MY BOOK FOR MAC USER MANUAL Turning Off the Drive Lock Feature To remove password protection from your drive: 1. Click Security on the Drive Settings screen (see Figure 13 on page
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 36
    MY BOOK FOR MAC USER MANUAL 16 Managing and Customizing Your Drive This chapter includes the following topics: Using the WD SmartWare Icon Customizing Your Software Settings Customizing Your Drive Settings
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 37
    MY BOOK FOR MAC USER MANUAL Checking Drive Status Use the WD SmartWare icon to determine whether the drive is locked (encrypted), how full the Drive You can safely dismount the drive using either the: • WD SmartWare icon • My Book icon • Drive power button MANAGING AND CUSTOMIZING YOUR DRIVE - 32
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 38
    MY BOOK FOR MAC USER MANUAL CAUTION! To prevent data loss, close all active windows and drive has more than one volume, a prompt asks you to select the volume. You might hear the drive power down. 3. Wait for the drive icon to disappear from the desktop before disconnecting the drive. Using the My
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 39
    MANUAL Customizing Your Software Settings The WD SmartWare software makes it easy for you to quickly customize its own software settings for the best software updates To customize your WD SmartWare software settings for the best possible performance with your drive, on the Software Settings screen (
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 40
    for you to quickly customize the settings of your drive for the best possible performance. • Security-Create, modify, and disable passwords that to receive free technical support during the warranty period and find out about software updates, product enhancements, and price discount opportunities. •
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 41
    MY BOOK FOR MAC USER MANUAL To customize your drive settings for the best possible performance with the WD SmartWare software, on the Drive connection to register your drive. To register your drive to receive free technical support during the warranty period and be kept up-to-date on the latest WD
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 42
    FOR MAC USER MANUAL 3. Type mail notifications about software updates, product enhancements, and price discount opportunities. 8. Click Register Drive to register drive sleep timer turns off the power to your drive after a certain period of inactivity to conserve power and minimize long-term wear on
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 43
    the data on the drive before erasing it. Note: Erasing the drive also deletes the WD SmartWare software and all of the support files, utilities, online help and user manual files. You can download these to restore your My Book to its original configuration after erasing the drive. The WD SmartWare
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 44
    MY BOOK FOR MAC USER MANUAL Using the Drive Unlock Utility. To erase your My Book when the drive is locked and you have forgotten or lost your password: 1. If you
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 45
    MY BOOK FOR MAC USER MANUAL 5. Click the I understand check box to signify that you accept the risk. 6. Click Format to erase your drive. After the drive erase operation completes, go to http://support.wdc.com and see Knowledge Base Answer ID #5419 for information about downloading and restoring the
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 46
    the data on your My Book drive, erasing or reformatting the drive also removes the WD SmartWare software and all of the support files, utilities, online help and user manual files. If you ever need to remove and reinstall the WD SmartWare software on your computer, or move the drive to another
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 47
    MY BOOK FOR MAC USER MANUAL 17 Checking Drive Health The files on your My Book drive the size and data configuration of your drive. The best time to run the drive diagnostics and status checks is on a regular basis, before you encounter any problems with your drive. And, because they are so fast
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 48
    MY BOOK FOR MAC USER MANUAL To run drive diagnostics and status checks: 1. On the Drive Settings screen (see Figure 13 on page 26), click Diagnostics to display the Diagnostics dialog: 2.
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 49
    MY BOOK FOR MAC USER MANUAL 18 Using the Drive with Windows The My Book drive is before reformatting it. Go to http://support.wdc.com and refer to the Knowledge Base Answer ID 3865 for information about reformatting a Mac drive. Also, see "Troubleshooting" on page 55 for more information about
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 50
    MY BOOK FOR MAC USER MANUAL 3. If a Found New Hardware screen appears, click Cancel to close it. The WD SmartWare software that is on the drive installs the proper driver for
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 51
    MY BOOK FOR MAC USER MANUAL Note: If a Flash Player is installed on your computer, the screen is animated. Figure 14. Welcome to WD SmartWare Screen 9. Continue to "Getting Started with
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 52
    MY BOOK FOR MAC USER MANUAL 4. After the software installation completes: IF you clicked . . . at step 1, THEN the WD SmartWare software displays . . . Install WD SmartWare Install Drive Settings Retrieve a backup The
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 53
    MY BOOK FOR MAC USER MANUAL 6. After password protecting or registering your drive, click Continue to close the WD SmartWare initial Drive Settings screen and display the WD SmartWare Home screen (
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 54
    MY BOOK FOR MAC USER MANUAL WD SmartWare Initial Drive Settings Screen Figure 16. Initial Drive Settings Screens Drive Management Initial Drive Settings Screen Figure 17. WD SmartWare Home Screen USING THE DRIVE WITH WINDOWS - 49
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    MY BOOK FOR MAC USER MANUAL Figure 18. Drive Management Home Screen Figure 19. Drive Management Drive Settings Screen USING THE DRIVE WITH WINDOWS - 50
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 56
    MY BOOK FOR MAC USER MANUAL Using the WD SmartWare Icon After you have installed the WD SmartWare software, the WD SmartWare icon displays complete list of all included file extensions, search for Answer ID 3644 in the WD Knowledge Base at http://support.wdc.com. USING THE DRIVE WITH WINDOWS - 51
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 57
    MY BOOK FOR MAC USER MANUAL Checking Drive Status Hover the pointer over the WD SmartWare format in a Windows environment). Overheated. Power down the drive and let it cool for 60 minutes. Power it back on, and if the problem persists, contact WD Support. Safely Disconnecting the Drive CAUTION! To
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 58
    MY BOOK FOR MAC USER MANUAL Using the Drive Power Button. To safely disconnect the drive using the drive power button: 1. Press the power button on the back of the My Book drive. You might hear the drive power down. 2. Wait for the power/activity LED to turn off before disconnecting the drive.
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 59
    MY BOOK FOR MAC USER MANUAL Unlocking the Drive with the WD SmartWare Software Whenever you shut down and restart your computer, or disconnect and reconnect the drive to your computer,
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 60
    screen. Uninstalling the WD SmartWare Software Important: You can easily uninstall the software. However, you will need to restart the backup job manually after reinstalling the software as uninstalling deletes all existing backup job configurations. (See "Backing Up Your Computer Files" on page 14
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 61
    MY BOOK FOR MAC USER MANUAL Uninstalling on Windows Vista or Windows 7 Computers 1. Click Start > and Unlocking the Drive" on page 25) • Customize your software and drive settings for the best possible performance (see "Managing and Customizing Your Drive" on page 31) • Check the operational
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 62
    MY BOOK FOR MAC USER MANUAL 19 Troubleshooting If you have problems installing or using your My Book drive, refer to this troubleshooting section or visit our support website at http://support.wdc.com and search the knowledge base for more help. This chapter includes the following topics:
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 63
    source. A special cable may be needed for computers with limited bus power. For more information in the U.S., visit our Web site at store.westerndigital.com. Outside the U.S., contact WD Technical Support in your region. Q: Why is the drive not recognized under My Computer or on the computer desktop
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 64
    can use the Found New Hardware Wizard to install the SES driver either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is connected to the Internet or not Installing the Driver Automatically To install the SES driver automatically, your computer must
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 65
    4. Select Install the software automatically and click Next: MY BOOK FOR MAC USER MANUAL 5. When the installation completes, click Finish: INSTALLING THE SES DRIVER - 60
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 66
    If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware Wizard screen, select No, not this time to inhibit a connection attempt to Windows Update: 2. Click Next to continue. 3. Select Install
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 67
    d. Click Next: MY BOOK FOR MAC USER MANUAL 5. When the installation completes, click Finish: Installing on Windows Vista either: • Automatically, if your computer is connected to the Internet • Manually, whether your computer is connected to the Internet or not INSTALLING THE SES DRIVER - 62
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 68
    MY BOOK FOR MAC USER MANUAL Installing the Driver Automatically To install the SES driver automatically, your computer must be connected to the Internet: 1. Verify that your computer is connected to
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 69
    If your computer is not connected to the Internet, install the driver manually: 1. On the Found New Hardware screen, click Locate and install driver software: 2. On the Found New Hardware - WD SES Device screen, click Don't search online: 3.
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 70
    b. Double-click the Extras folder. c. Select WD SES Device Driver. d. Click Next: MY BOOK FOR MAC USER MANUAL 5. When the installation completes, click Close: INSTALLING THE SES DRIVER - 65
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 71
    MY BOOK FOR MAC USER MANUAL Installing on Windows 7 Computers After connecting the drive as shown in Figure 4 on page 6, use the Windows 7 Computer Management utility to install the SES driver: 1.
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 72
    3. Click Browse my computer for driver software. MY BOOK FOR MAC USER MANUAL 4. Browse to Computer, double-click the My Book drive, double-click the Extras folder, and select WD SES Device Driver: 5. Click Next. 6. When the installation completes, click Close: INSTALLING THE SES DRIVER - 67
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 73
    accordance with the instructions, may cause Canada. CAN/CSA-C22.2 No. 60950-1 : Sûreté d'équipement de technologie de l'information. This product is intended to be supplied by a listed limited power source, double insulated, or direct plug-in power is on file at Western Digital Europe. GS Mark (
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 74
    or visit our product support website at http://support.wdc.com/ warranty/policy.asp for information on how to obtain service or a Return Material Authorization (RMA). If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 75
    MAC USER MANUAL Limited Warranty -serviceable products and the specific alteration is within the scope of the applicable instructions, as found at http:// support. your own risk. Western Digital is not responsible for any such modification or tampering. Western Digital will not support any product in
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 76
    the drive 38 F FAQs 57 MY BOOK FOR MAC USER MANUAL File categories, defined 51 history, drive setting 34 history, 51 Music file category, defined 51 O obtaining service 69 Online Help 13 Operating system requirements 3 Pictures file category, defined 51 Power button 5, 33 Precautions for handling
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 77
    software 27, 54 without the WD SmartWare software 28, 55 USB drive interface 5 MY BOOK FOR MAC USER MANUAL V Virtual CD unlocking the drive from 28 W warranty 69 WD service 69 WD SmartWare icon Windows 31 Windows disconnecting the drive safely 52 flashing icon alerts 52 restarting WD SmartWare
  • Western Digital WDBAAG0010HCH-NESN | MAC User Guide - Page 78
    by implication or otherwise under any patent or patent rights of WD. WD reserves the right to change specifications at any time without notice. Western Digital, WD, the WD logo, My Book, and My Passport are registered trademarks and My Passport Essential, WD SmartWare, and Data Lifeguard are
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