Whirlpool WDF520PAD Owners Manual - Page 14

Troubleshooting First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, or visit www.whirlpool.com/product_help. In Canada, visit www.whirlpool.ca. Contact us by mail with any questions or concerns at the address below: In the U.S.A.: In Canada: Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor, MI 49022-2692 Whirlpool Brand Home Appliances Customer eXperience Centre 200 - 6750 Century Ave. Mississauga, Ontario L5N 0B7 Please include a daytime phone number in your correspondence. Dishwasher maintenance procedure ■■ Dishwasher does not run or stops during a cycle It is normal for certain cycles to repeatedly pause for several seconds during the main wash. Is the door closed tightly and latched? Is the right cycle selected? Is there power to the dishwasher? Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Has the motor stopped due to an overload? The motor automatically resets itself within a few minutes. If it does not restart, call for service. Is the water shutoff valve (if installed) turned on? ■■ The Clean light is flashing Check the following: ■■ Is the overfill protection float able to move up and down freely? Press down to release. ■■ Be sure the water supply to the dishwasher is turned on to the dishwasher. (This is very important following the new installation of your dishwasher.) ■■ Check for suds in the dishwasher. If foam or suds are detected by the dishwasher sensing system, the dishwasher may not operate properly or may not fill with water. Suds can come from: 1. Using the incorrect type of detergent, such as laundry detergent, hand soap, or dish detergent for hand washing dishes. 2. Forgetting to replace the rinse aid dispenser cap after filling (or refilling) the rinse aid. 3. Using an excessive amount of dishwasher detergent. ■■ Dishwasher will not fill Is the overfill protection float able to move up and down freely? Press down to release. 14 ■■ Dishwasher seems to run too long Try the 1 Hour Wash cycle. Is the water supplied to the dishwasher hot enough? The dishwasher runs longer while heating water. Is the dishwasher cycle time within the cycle times? See Cycle Selections for wash times. A delay automatically occurs in some wash and rinse cycles until the water reaches the proper temperature. This dishwasher is equipped with an optical sensor wash that detects water temperature, soil, and detergent amount. Wash cycles are adjusted based on the load sensing. IMPORTANT: The very first wash cycle after installation in your home will be adjusted to include an additional 2 rinses. This cycle must not be interrupted for proper sensor adjustment. If this adjustment cycle is canceled or stopped before the Clean light comes on at the end of the cycle, the next wash cycle will repeat this sensor adjustment. ■■ Water remains in the dishwasher Is the cycle complete? Was the disposer knockout plug removed during installation? (See "Install the drain hose" section in the Installation Instructions.) ■■ Detergent remains in the covered section of the dispenser Is the cycle complete? Check for items such as cookie sheets, cutting boards, or large containers that may be blocking the detergent dispenser from opening properly. Be sure the cycle has finished (green light is on). If it has not finished, you will need to resume the cycle by pressing START/ RESUME and closing the door within 3 seconds. Is the detergent lump-free? Replace detergent if necessary. ■■ White residue on the front of the access panel Was too much detergent used? Is the brand of detergent making excess foam? Try a different brand to reduce foaming and eliminate buildup. ■■ Odor in the dishwasher Are dishes washed only every 2 or 3 days? Check and clean your filters regularly. See the table in "Filtration System" section for "Recommended Time Interval to Clean Your Filter." Does the dishwasher have a new plastic smell? Run a vinegar rinse as described in "Dishwasher Care." To avoid odor, use affresh® dishwasher and disposal cleaner tablet once a month or as needed for a fresher dishwasher as described in "Dishwasher Care." ■■ Condensation on the kitchen counter (built-in models) Is the dishwasher aligned with the countertop? Moisture from the vent in the dishwasher console can form on the counter. Refer to the Installation Instructions for more information.