Whirlpool WFW862CHC Owners Manual - Page 28

TROUBLESHOOTING First try the solutions suggested here or visit our website at www.whirlpool.com/owners (in Canada www.whirlpool.ca/owners) for assistance and to possibly avoid a service call. If you experience Possible Causes Solution Washer Not Performing As Expected (cont.) Not cleaning or removing stains (cont.) Not using correct cycle for fabric type. Use a higher soil level setting and warmer wash temperature to improve cleaning. If using Quick Wash cycle, wash only a few items. Use Whites and Heavy Duty cycles for tough cleaning. Add an extra rinse for heavily soiled loads. Not using dispensers. Use dispensers to avoid chlorine bleach and fabric softener staining. Load dispensers before starting a cycle. On some models: Make sure that the Load & Go™ bulk dispenser liquid detergent dispenser is not empty. Avoid overfilling. Do not add products other than those specified directly to load. Dispense cartridge is empty. Fill dispense cartridge to the "MAX" line with HE liquid detergent. Odors Fabric damage Detergent dispenser is not securely in place. Not washing like colors together. Not enough detergent used, or hard water. Monthly maintenance not done as recommended. Not using HE detergent or using too much HE detergent. Door not left open after use. Sharp items were in pockets during wash cycle. Strings and straps could have tangled. Pull out the dispenser, fill with detergent, and slide it back in place. Wash like colors together and remove promptly after the cycle is complete to avoid dye transfer. Use more detergent for washing heavy soils in cold or hard water. Run the Clean Washer with affresh® cycle monthly or every 30 wash cycles. See "Washer Care" in the "Washer Maintenance" section. Unload washer as soon as cycle is complete. Use the FanFresh® option if load cannot be removed immediately after the wash is complete. Use only HE detergent. Be sure to measure correctly. Always follow the manufacturer's directions. See the "Washer Care" section. This washer has a tight seal to avoid water leaks. To avoid odors, leave the door open to allow the washer to dry between uses. Empty pockets, zip zippers, and snap or hook fasteners before washing to avoid snags and tears. Tie all strings and straps before starting wash load. Items may have been damaged before washing. Fabric damage can occur if washer is tightly packed. Mend rips and broken threads in seams before washing. Avoid tightly packing the washer. Load with dry items only. Use cycle designed for the fabrics being washed. Add only one or two garments after washer has started. Fabric damage can occur if washer door is closed on an item, trapping it between the door window and the rubber seal. Liquid chlorine bleach may have been added incorrectly. Do not overfill the washer. Push wash load fully into the washer. Do not pour liquid chlorine bleach directly onto load. Wipe up bleach spills. Undiluted bleach will damage fabrics. Do not use more than recommended by manufacturer. 28