Whirlpool YWFE361LVQ User Manual - Page 10

Troubleshooting

Page 10 highlights

Tiny scratches and abrasions ■ Use Cooktop Cleaner for scratches. Scratches and abrasions do not affect cooking performance, and after many cleanings they will become less noticeable. COOKTOP CONTROLS To avoid damage to the cooktop controls, do not use steel wool, abrasive cleansers or oven cleaner. Do not soak knobs. When replacing knobs, make sure knobs are in the OFF position. On some models, do not remove seals under knobs. Cleaning Method: ■ Soap and water: Pull knobs straight away from control panel to remove. CONTROL PANEL AND OVEN DOOR EXTERIOR To avoid damage to the control panel, do not use abrasive cleaners, steel-wool pads, gritty washcloths or abrasive paper towels. Cleaning Method: ■ Glass cleaner and soft cloth or sponge: Apply glass cleaner to soft cloth or sponge, not directly on panel. ■ All-Purpose Appliance Cleaner Part Number 31682B (not included): See cover for contact information. OVEN RACKS Cleaning Method: ■ Steel-wool pad ■ For racks that have discolored and are harder to slide, a light coating of vegetable oil applied to the rack guides will help them slide. STORAGE DRAWER Check that storage drawer is cool and empty before cleaning. Cleaning Method: ■ Mild detergent Oven Light The oven light is a standard 40-watt appliance bulb. Before replacing, make sure the oven and cooktop are cool and the control knobs are in the off position. 2. Turn the glass bulb cover in the back of the oven counterclockwise to remove. 3. Turn bulb counterclockwise to remove from socket. To Replace: 1. Unplug range or disconnect power. 4. Replace bulb, then bulb cover by turning clockwise. 5. Plug in range or reconnect power. Appliance Outlets (on some models) The 120v appliance outlet located on the control console may be used to run portable appliances placed on countertops beside the range. The outlet operates independently and is not affected by range control settings. NOTE: Do not place portable appliances on the cooktop. Damage to the portable appliance could result if the cooktop is hot. Appliance Outlet Circuit Breaker: The circuit breaker for the appliance outlet on your range is located next to the outlet. It is rated for 12 amps. If the circuit breaker trips, it can be reset by pressing the switch. A delay of several minutes may be required for the circuit breaker to cool before it will reset. TROUBLESHOOTING First try the solutions suggested here or visit our website and reference the Customer Care section to possibly avoid the cost of a service call. www.whirlpool.ca Nothing will operate ■ Is the power supply cord unplugged? Plug into a grounded outlet. ■ Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit breaker. If the problem continues, call an electrician. Cooktop will not operate ■ Is the control knob set correctly? Push in knob before turning to a setting. ■ On ceramic glass models, is the oven control lockout set? See the "Lock Hold 3 Sec" keypad feature in the "Feature Guide" section. Excessive heat around cookware on cooktop ■ Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.3 cm) outside the cooking area. Cooktop cooking results not what expected ■ Is the control knob set to the proper heat level? See "Cooktop Use" section. ■ Is the range level? Level the range. See the Installation Instructions. 10

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10
Tiny scratches and abrasions
Use Cooktop Cleaner for scratches. Scratches and abrasions
do not affect cooking performance, and after many cleanings
they will become less noticeable.
COOKTOP CONTROLS
To avoid damage to the cooktop controls, do not use steel wool,
abrasive cleansers or oven cleaner.
Do not soak knobs. When replacing knobs, make sure knobs are in
the OFF position.
On some models, do not remove seals under knobs.
Cleaning Method:
Soap and water:
Pull knobs straight away from control panel to remove.
CONTROL PANEL AND OVEN DOOR EXTERIOR
To avoid damage to the control panel, do not use abrasive
cleaners, steel-wool pads, gritty washcloths or abrasive paper
towels.
Cleaning Method:
Glass cleaner and soft cloth or sponge:
Apply glass cleaner to soft cloth or sponge, not directly on
panel.
All-Purpose Appliance Cleaner Part Number 31682B (not
included):
See cover for contact information.
OVEN RACKS
Cleaning Method:
Steel-wool pad
For racks that have discolored and are harder to slide, a light
coating of vegetable oil applied to the rack guides will help
them slide.
STORAGE DRAWER
Check that storage drawer is cool and empty before cleaning.
Cleaning Method:
Mild detergent
Oven Light
The oven light is a standard 40-watt appliance bulb. Before
replacing, make sure the oven and cooktop are cool and the
control knobs are in the off position.
To Replace:
1.
Unplug range or disconnect power.
2.
Turn the glass bulb cover in the back of the oven
counterclockwise to remove.
3.
Turn bulb counterclockwise to remove from socket.
4.
Replace bulb, then bulb cover by turning clockwise.
5.
Plug in range or reconnect power.
Appliance Outlets
(on some models)
The 120v appliance outlet located on the control console may be
used to run portable appliances placed on countertops beside the
range.
The outlet operates independently and is not affected by range
control settings.
NOTE:
Do not place portable appliances on the cooktop. Damage
to the portable appliance could result if the cooktop is hot.
Appliance Outlet Circuit Breaker:
The circuit breaker for the appliance outlet on your range is located
next to the outlet. It is rated for 12 amps.
If the circuit breaker trips, it can be reset by pressing the switch. A
delay of several minutes may be required for the circuit breaker to
cool before it will reset.
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference the Customer Care section
to possibly avoid the cost of a service call.
www.whirlpool.ca
Nothing will operate
Is the power supply cord unplugged?
Plug into a grounded outlet.
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop will not operate
Is the control knob set correctly?
Push in knob before turning to a setting.
On ceramic glass models, is the oven control lockout set?
See the “Lock Hold 3 Sec” keypad feature in the “Feature
Guide” section.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Cooktop cooking results not what expected
Is the control knob set to the proper heat level?
See “Cooktop Use” section.
Is the range level?
Level the range. See the Installation Instructions.