Xbox 9Z5-00013 User Guide - Page 10

(ii) have the Xbox Product repaired, modified or altered by other than Microsoft authorized repair centers; or (iii) use the Xbox Product with products not sold or licensed by Microsoft (for example, non-licensed adaptors and power supply sources) or which are not compatible with the device; or (iv) use the Xbox Product for commercial purposes (such as rental); or (v) modify or tamper with the Xbox Product; or (vi) damage the Xbox Product by misuse, abuse, negligence or by accident; or (vii) alter, deface or remove the serial number; (viii) remove the warranty seal on the Xbox Product, then this guarantee is not valid. REGISTRATION You do not need to register your acquisition of the Xbox Product for this Guarantee to be effective. PERSONAL GUARANTEE This guarantee is made to you, the first user of the device. It is personal to you and cannot be relied upon by anybody else. YOUR REMEDY Your remedy is either: (i) repair of the Xbox Product; or (ii) if repair is not feasible, replacement of the Xbox Product; or (iii) if neither repair nor replacement are feasible, a refund of the price paid for the Xbox Product. Microsoft may elect which remedy to provide. Microsoft will take into account the relative costs of the different remedies in proportion to the cost paid for the Xbox Product and the significance of the fault with the Xbox Product, in deciding which remedy to provide. • Any replacement parts or Xbox Product will be new or refurbished or serviceably used, comparable in function and performance to the original part or Xbox Product and guaranteed for the remainder of the original Guarantee period. • After the Guarantee Period has expired, Microsoft may charge you a fee for its efforts to diagnose and service any Xbox Product-related problems. • Microsoft will use commercially reasonable efforts to diagnose and attempt to correct, or suggest solutions for, Xbox Product defects that are covered by this Guarantee. You must also: • Submit proof of purchase in the form of a dated receipt, or invoice (or a copy). • Follow Microsoft's instructions if it determines that all or part of your Xbox Product requires return for repair or replacement. Microsoft will instruct you to take or deliver the Xbox Product in suitable packaging that provides an adequate degree of protection against damage during transit, to the location specified by Microsoft. Failure to follow the above instructions may result in delays, cause you to incur additional charges, or may void your guarantee. Nothing in this Guarantee will limit Microsoft's liability for death or personal injury resulting from Microsoft's negligence or fraud. english  11