Xerox 6200DX Troubleshooting Guide - Page 17

Paper Jams Preventing jams I To reduce the frequency of paper and transparency jams, use only Xerox Phaser branded paper and media designed for the Phaser® 6200 printer. See the Supplies section in the Support Guide on the Interactive Documentation CD-ROM or go to the Xerox web site at: http://www.xerox.com/officeprinting/6200supplies to order supplies. I Fan paper prior to loading in the trays or the Multi-Purpose Tray. I For supported paper sizes, see the Supported Papers section in the Trays and Paper Guide on the Interactive Documentation CD-ROM. I For proper paper-loading instructions, see the Loading Trays section in the Trays and Paper Guide on the Interactive Documentation CD-ROM. I Use clean, undamaged paper. Do not use paper that is curled. I Load paper from a newly opened package. I Do not add paper above the tray's fill line. I Make sure that the tray guides are properly set for the paper size. What causes a paper jam? Paper jams occur most often under these conditions: I An incorrect paper type was selected in the printer driver. I The paper does not meet specifications. I The loaded paper size or weight is not supported by the paper tray. I The paper is damaged, moist, curled, creased, or folded. I The paper is not loaded properly. I The tray's side and rear guides are not adjusted properly for the paper. I The tray is overfilled; paper is loaded above the tray's fill line. Jam at the fuser Follow these steps to clear the jam. Refer to the labels inside the printer for jam-clearing instructions. 1. Use the latch on the right side of the printer to open Front Door B. Phaser® 6200 Color Laser Printer 6200-65 5