Xerox 6505/N Evaluator Guide - Page 18

Support and service To us, support means providing easy access to the resources you need to ensure your Xerox® device performs at the highest level, continuously delivering optimum results. Unrivaled service Behind every Xerox product is a large network of North America-based customer support that's unrivaled in the industry and available when you need it. Our service professionals use leading-edge technologies to keep you up and running. They're even linked to the engineers who designed your product, so you can be confident when you choose Xerox. Customers also have 24/7, Internet-based access to our knowledge base system, which provides problem-specific solutions or guides users through a troubleshooting tree. Total satisfaction guaranteed Every Phaser® and WorkCentre® printer and multifunction printer covered in this guide includes our exclusive Xerox Total Satisfaction Guarantee. Recognized as unique in the industry, the Total Satisfaction Guarantee covers every Phaser and WorkCentre device that has been continuously maintained by Xerox or our authorized representatives under a Xerox express warranty or Xerox maintenance agreement. You decide when you're satisfied. Visit our support website, at support.xerox. com, for additional information about the ways in which we help our customers stay more productive, longer. Supplies Xerox genuine supplies are specially formulated and tested for our products to provide the best image quality and most reliable printing. Third-party supplies simply do not, and cannot, deliver the same, high-quality output as produced by genuine Xerox supplies. In-depth testing conducted in 2009 by the SpencerLAB Digital Color Laboratory, an independent printer evaluation laboratory, proves the point. In the publication "Xerox & Third-Party Toners - Reliability Test Report," SpencerLAB determined the following: "Prints produced with genuine Xerox toner cartridges did not exhibit any print quality defects throughout reliability testing. Prints from third-party toner cartridges had print-quality defects that would render the prints unusable - defects such as ghosting, streaking, banding, text distortion, excess toner, excessively dark color and very low Black density." To ensure your color printer or multifunction printer performs at its best, make sure you choose Xerox genuine supplies. Ordering is fast and easy at www.xerox.com/supplies. Installation, management and day-to-day use features Phaser 6010 DHCP Yes Pre-installed print cartridges Yes CentreWare® IS Yes CentreWare Web Yes Global Print Driver® No Mobile Express Driver® No PrintingScout® Yes Run black No Front-panel toner-level gauges Yes Support for Apple Bonjour Yes Phaser 6500 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Phaser 6600 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes WorkCentre 6015 WorkCentre 6505 WorkCentre 6605 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes No Yes Yes No Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 18 Xerox Phaser and WorkCentre Small-Business-Class Color Printers and Multifunction Printers Evaluator Guide