Xerox 6505/N Evaluator Guide - Page 27

Specifications Support and additional information sources Xerox Office Services Support Asset management services • Asset Optimization and Tracking - Process and tools to optimize an enterprise's office output infrastructure and reduce overall costs • Break-Fix Management - Single point of ownership and management for breakfix service for all brands of office output devices • Supplies Management - Process and tools to procure, monitor and replenish all document-related supplies proactively Support services • Technology Procurement and Deployment - A creative and flexible end-to-end print/computer product acquisition solution that uses a single-point-ofcontact model while lowering the total cost of acquisition • Help Desk Services - A broad range of enterprise services managed through a centralized single point of contact and delivered through an on-site or off-site model • End User Services - Microsoft software implementation, IT project consulting, and customer education Additional Information Sources On the web: Visit www.xerox.com/office for: • Product, supplies and support information • Downloading drivers • Finding your local Xerox® sales representative • Online documentation Visit www.xerox.com/office/support for: Support and service information, including the same troubleshooting Knowledge Base used by Xerox Customer Support staff to provide the latest technical information on: • Application issues • Errors • Print-quality issues • Troubleshooting Xerox Phaser and WorkCentre Small-Business-Class Color Printers and Multifunction Printers Evaluator Guide 27