1993 Buick Regal Owner's Manual - Page 288

STEP TWO-- If after contacting a member of Dealership Management, it appearsyour problem cannot be resolved by the dealership without further help, contact the Buick Customer Assistance Center by calling 1-800-521-7300. In Canada, contact GM of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Mexico, call 254-17-86. In Puerto Rico or U.S. Virgin Islands, call 1-809-763-1315. In all other overseas locations, contact GM International Export Sales in Canada by calling 1-416-644-4112. For prompt assistance, please have the following information available to givethe Customer Assistance Representative: 0 In order to give your inquiry prompt attention, please call the toll-free number listed above. However, if you wish to write Buick, write to Buick Motor Division, Customer Assistance Center, 902 E. Hamilton Avenue, Flint, MI, 48550. A listing of all Buick Zone Offices and offices outside the U.S. which can assist you can also be found in the warranty booklet. When contacting Buick, please remember that your problem will likely be resolved in the dealership, using the dealership's facilities, equipment and personnel. That is why we suggest you follow Step Onefirst if you have a problem. Customer Assistancefor the Hearing or Speech Impaired To assist owners who have hearing difficulties, Buick has installed special TDD (Telecommunication Devices for the Deaf) equipment in its Customer Assistance Center. Any hearing or speech impaired customer who has access to a TDD ora conventional teletypewriter (TTY) can communicate with Buick by dialing: 1-800-TD-BUICK. (TDD users in Canada can dial 1-800-263-3830.) Your name, address, telephone number Vehicle Identification Number (This is available from the vehicle registration or title, or the plate attached to the left top of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of probiem 0