1994 Buick Park Avenue Owner's Manual - Page 306

STEP TWO -- If after contacting a member of dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Buick Customer Assistance Center by calling 1-800-52 1-7300. In Canada, contact GM of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In Mexico, call (525) 254-3777 . In Puerto Rico or U.S. Virgin Islands, call 1-809-763- 13 15. In all other overseas locations, contact GM North American Export Sales in Canada by calling 1-905-644-41 12. For prompt assistance, please have the following information available to give the Customer Assistance Representative: 0 We encourage you to call the toll free number listed previously i n order to give your inquiry prompt attention. However, if you wish to write Buick, write to: Buick Motor Division, Customer Assistance Center, 902 E. Hamilton Avenue, Flint, MI 48550. A listing o f all Buick Zone Offices and offices outside the U.S. which can assist you can also be found in the Warranty and Owner Assistance Information booklet. , When contacting Buick, please remember that your concern will likely be resolved in the dealership, using the dealership's facilities, equipment and personnel. That is why we suggest you follow Step One first if you have a concern. Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the left top of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern 0 Customer Assistance for the Hearing or Speech Impaired (TDD) To assist customers who have hearing difficulties, Buick has installed special TDD (Telecommunication Devices for the Deaf) equipment at its Customer Assistance Center. Any hearing or speech impaired customer who has access to a TDD or a conventional teletypewriter (TTY) can communicate with Buick by dialing: 1 -800-TD-BUICK. (TDD users in Canada can dial 1-800-263-3830.) 0 0 0 304