2009 Buick Enclave Owner's Manual - Page 388

7-6 Customer Assistance Information • Model, year, color, and license plate number of the vehicle owner or driver if they decide the claims are made too often, or the same type of claim is made many times. General Motors of Canada also has a Mobility Program. Call 1-800-GM-DRIVE (463-7483) for details. TTY users call 1-800-263-3830. • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle Roadside Assistance Program For U.S. purchased vehicles, call 1-800-252-1112; (Text Telephone (TTY): 1-888-889-2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. • Description of the problem Coverage Services are provided up to 5 years/ 100,000 miles (160 000 km), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. Buick and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Buick and General Motors of Canada Limited reserve the right to limit services or payment to an Services Provided • Emergency Fuel Delivery: Delivery of enough fuel for the vehicle to get to the nearest service station. • Lock-Out Service: Service is provided to unlock the vehicle if you are locked out. A remote unlock may be available if you have OnStar®. For security reasons, the driver must present identification before this service is given. Calling for Assistance When calling Roadside Assistance, have the following information ready: • Emergency Tow From a Public Road or Highway: Tow to the nearest Buick dealer for warranty service, or if the vehicle was in a crash and cannot be driven. Assistance is also given when the vehicle is stuck in sand, mud, or snow. • Your name, home address, and home telephone number • Telephone number of your location • Location of the vehicle