1996 Cadillac Seville Owner's Manual - Page 330

For prompt assistance, please have the following information available to give theCustomer Assistance Representative: 0 Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument paneland visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage Nature of concern We encourage you to call us so we can give your inquiry prompt attention. However, if you wish to write Cadillac, write to: Cadillac Customer Assistance Center Cadillac MotorCar Division 30009 Van Dyke P.O. Box 9025 Warren, MI 48090-9025 Refer to your Warranty and Owner Assistance Information booklet for addresses of Canadian andGM Overseas offices. When contacting CadiIlac, please remember that your concern will likely be resolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step One firstif you have a concern. Customer Assistance for Text Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Cadillac has TTY equipment available at its Customer Assistance Center. Any TTY user can communicate with Cadiilac by dialing: 1-800-833-CMCC. (TTY users in Canada can dial 1-800-263-3830.) 7-3