2004 Cadillac DeVille Owner's Manual - Page 410

Roadside Service Cadillac's exceptional Roadside Service is more than an auto club or towing service. It provides every Cadillac owner with the advantage of contacting a Cadillac advisor and, where available, a Cadillac trained dealer technician who can provide on-site service. Each technician travels with a specially equipped service vehicle complete with the necessary Cadillac parts and tools required to handle most roadside repairs. Cadillac Roadside Service can be reached by dialing 1-800-882-1112, 24 hours a day, 365 days a year. This service is provided at no charge for any warranty-covered situation and for a nominal charge if the Cadillac is no longer under warranty. Roadside Service is available only in the United States and Canada. ® • Flat Tire Change (Covers change only) • Trip Interruption - If your trip is interrupted due to a warranty failure, incidental expenses may be reimbursed during the 48 months/50,000 miles (80 000 km) warranty period. Items covered are hotel, meals and rental car. Roadside Service Availability Wherever you drive in the United States or Canada, an advisor is available to assist you over the phone. A dealer technician, if available, can travel to your location within a 30 mile (50 km) radius of a participating Cadillac dealership. If beyond this radius, we will arrange to have your car towed to the nearest Cadillac dealership. Reaching Roadside Service Dial the toll-free Roadside Service number: 1-800-882-1112. An experienced Roadside Service Advisor will assist you and request the following information: Cadillac Owner Privileges™ Roadside Service provides several Cadillac Owner Privileges™ at "no charge," throughout your Cadillac Warranty Period - 48 months/50,000 miles (80 000 km). Emergency Road Service is performed on site for the following situations: 7-6 Towing Service Battery Jump Starting Lock Out Assistance Fuel Delivery • A description of the problem • Name, home address, home telephone number • Location of your Cadillac and number you are calling from • The model year, Vehicle Identification Number (VIN), mileage and date of delivery