2013 Cadillac Escalade Owner Manual - Page 281

Infotainment System To recalibrate the vehicle's position on the map, see your dealer. 7-99 Ordering Map Data Updates The map database in the vehicle is the most up-to-date information available when the vehicle was produced. The map database is updated periodically, provided that the map information has changed. United States and Canada For any questions about the system or the update process, contact the GM Nav Disc Center toll-free phone number, 1-877-NAV-DISC (1-877-628-3472) or go to the center's website, www.gmnavdisc.com. For any updates or replacements, call the GM Nav Disc Center or order the new database online. Have the Vehicle Identification Number (VIN) available when ordering to ensure the correct and most up-to-date map database for the vehicle is sent. See "Vehicle Identification Number (VIN)" in the index of the vehicle owner manual for more information. Mexico For any questions about the operation of the navigation system or the update process, contact General Motors of Mexico, Customer Care Center Cadillac toll-free phone number, 01-800-466-0805 or write to [email protected]. Have the Vehicle Identification Number (VIN) available when ordering to ensure the correct and most up-to-date DVD map disc for the vehicle is sent. See "Vehicle Identification Number (VIN)" in the Index of the vehicle owner manual for more information. After receiving the updated map database, see your dealer for replacement. If the System Needs Service If the navigation system needs service and the steps listed here have been followed but there are still problems, see your dealer for assistance. Map Data Updates The navigation map database is stored on a compact flash card. It is usable only in this type of navigation system, and will not function in other electronic devices. The map in the vehicle was installed by the factory and is the most up-to-date information available as the vehicle was produced. This map may have to be updated periodically, provided that the map information has changed. See your dealer for service.