2009 Chevrolet Impala Owner's Manual - Page 380

Roadside Assistance Program For U.S. purchased vehicles, call 1-800-CHEV-USA (1-800-243-8872); (Text telephone (TTY): 1-888-889-2438). For Canadian purchased vehicles, call 1-800-268-6800. Service is available 24 hours a day, 365 days a year. Coverage Services are provided up to 5 years/ 100,000 miles (160 000 km), whichever comes first. In the U.S., anyone driving the vehicle is covered. In Canada, a person driving the vehicle without permission from the owner is not covered. Roadside Assistance is not a part of the New Vehicle Limited Warranty. Chevrolet and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification. Chevrolet and General Motors of Canada Limited reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often, or the same type of claim is made many times. Calling for Assistance When calling Roadside Assistance, have the following information ready: • Your name, home address, and home telephone number • Telephone number of your location • Location of the vehicle • Model, year, color, and license plate number of the vehicle • Odometer reading, Vehicle Identification Number (VIN), and delivery date of the vehicle • Description of the problem 7-8