2014 Ford Escape Owner Manual Printing 2 - Page 317
2014 Ford Escape Manual
Page 317 highlights
SYNC™ Phone issues Issue Possible cause(s) Possible solution(s) · This may be a possible phone malfunction. · Try turning off the device, resetting the device or removing the device's battery, then trying again. · Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. · Use the SYNCmyphone feature available on the website. · Try pushing your phonebook contacts to SYNC by using the Add Contacts feature. · If the missing contacts are stored on your SIM card, try moving them to the device memory. · Remove any pictures or special ring tones associated with the missing contact. · Go to the website to review your phone's compatibility. · Try turning off the device, resetting the device or removing the device's battery, then trying again. · Try deleting your device from SYNC, deleting SYNC from your device and trying again. · Check the security and auto accept and prompt always settings relative to the SYNC Bluetooth connection on your phone. · Update your device's firmware. The system says Phonebook This may be a limitation on Downloaded but the your phone's capability. phonebook in SYNC is empty or missing contacts. I am having trouble connecting my phone to SYNC. · This is a phone-dependent feature. · This may be a possible phone malfunction. 314 Escape/Kuga (TM2)