2014 Ford Explorer Owner Manual Printing 1 - Page 73

72 MyKey USING MYKEY WITH REMOTE START SYSTEMS MyKey is not compatible with non-Ford-approved aftermarket remote start systems. If you choose to install a remote start system, please see your Ford authorized dealer for a Ford-approved remote start system. MYKEY TROUBLESHOOTING Condition Potential causes I cannot create a • The key or fob used to start the vehicle MyKey. does not have admin privileges. • The key or fob used to start the vehicle is the only admin key (there always has to be at least one admin key). • Vehicles with push-button start: The intelligent access key is not in the backup slot. The backup slot location information is in another chapter. See Starting and Stopping the Vehicle. • SecuriLock passive anti-theft system is disabled or in unlimited mode. I cannot program the • The key or fob used to start the vehicle configurable settings. does not have admin privileges. • No MyKeys are created. See Creating a MyKey. I cannot clear the • The key or fob used to start the vehicle MyKeys. does not have admin privileges. • No MyKeys are created. Refer to Creating a MyKey. I lost the only admin • Purchase a new key from your authorized key. dealer. I lost a key. • Program a spare key. See SecuriLock in the Security. No MyKey functions • An admin fob is present at engine start. with intelligent access • No MyKey has been created. See Creating a key (push- button MyKey. start). MyKey distances do • The MyKey user is not using the MyKey. not accumulate. • An admin key holder cleared the MyKeys and created new MyKeys. • The key system has been reset. 2014 Explorer (exp) Owners Guide gf, 1st Printing, April 2013 USA (fus)