2002 Honda CR-V Owner's Manual - Page 353

Customer Relations Information Honda dealership personnel are trained professionals. They should be able to answer all your questions. If you encounter a problem that your dealership does not solve to your satisfaction, please discuss it with the dealership's management. The Service Manager or General Manager can help. Almost all problems are solved in this way. If you are dissatisfied with the decision made by the dealership's management, contact your Honda Customer Relations Office. U.S. Owners: American Honda Motor Co. Honda Automobile Customer Service Mail Stop 500-2N-7D 1919 Torrance Boulevard Torrance, California 90501-2746 Tel: (800) 999-1009 Canadian Owners: CUSTOMER RELATIONS RELATIONS AVEC LA CLIENTÈLE Honda Canada Inc. 715 Milner Avenue Toronto, ON M1B 2K8 Tel: 1-888-9-HONDA-9 Fax: Toll-free 1-877-939-0909 Toronto (416) 287-4776 When you call or write, please give us this information: Vehicle Identification Number (see page 340 ) Name and address of the dealer who services your vehicle Date of purchase Mileage on your vehicle Your name, address, and telephone number A detailed description of the problem Name of the dealer who sold the vehicle to you In Puerto Rico and the U.S. Virgin Islands: Bella International P.O. Box 190816 San Juan, Puerto Rico 00919-0816 Tel: (787) 250-4318 354 Warranty and Customer Relations