2010 Lexus IS 350 User Guide - Page 101

2010 Lexus IS 350 Manual

Page 101 highlights

OTHER BENEFITS AND ASSISTANCE AMENITIES Quality Control You may have noticed a few miles on the odometer when you took delivery of your Lexus. This mileage is a result of the comprehensive process used to ensure the quality of your vehicle. This process includes extensive inspections during and after production. The final inspection takes place at the selling dealership and includes a roadtest conducted by a trained Lexus technician. If you'd like to know more about Lexus quality-control procedures, ask a Lexus dealership service consultant. accessed by any Lexus dealership in the United States - a great convenience if you relocate or need to have your vehicle serviced while traveling. Vehicle Service Agreements If you plan to keep your vehicle for several years or if you accumulate mileage quickly, you may want to purchase a Lexus vehicle service agreement. These agreements cover the cost of specific repairs beyond the factory warranty period. They also cover services such as towing, substitute transportation and lodging to minimize your inconvenience should your vehicle require repair. Lexus vehicle service agreements are available with a variety of coverage options. A Lexus dealership sales consultant can help you select the plan that's best for you. Vehicle Service History When you have your vehicle serviced at a Lexus dealership, your service information is recorded in the Lexus National Service History database. This is the first database of its kind in the automotive industry. It can be Other Benefits and Assistance 7

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QualityControl
Youmayhavenoticedafewmileson
theodometerwhenyoutookdelivery
ofyourLexus.Thismileageisaresult
ofthecomprehensiveprocessusedto
ensurethequalityofyourvehicle.This
processincludesextensiveinspec-
tionsduringandafterproduction.The
finalinspectiontakesplaceatthesell-
ingdealershipandincludesaroad-
testconductedbyatrainedLexus
technician.
Ifyou’dliketoknowmoreabout
Lexusquality-controlprocedures,ask
aLexusdealershipserviceconsultant.
VehicleServiceHistory
Whenyouhaveyourvehicleserviced
ataLexusdealership,yourservice
informationisrecordedintheLexus
NationalServiceHistorydatabase.
Thisisthefirstdatabaseofitskindin
theautomotiveindustry.Itcanbe
accessedbyanyLexusdealershipin
theUnitedStates—agreatconven-
ienceifyourelocateorneedtohave
yourvehicleservicedwhiletraveling.
VehicleServiceAgreements
Ifyouplantokeepyourvehiclefor
severalyearsorifyouaccumulate
mileagequickly,youmaywanttopur-
chaseaLexusvehicleserviceagree-
ment.Theseagreementscoverthe
costofspecificrepairsbeyondthe
factorywarrantyperiod.Theyalso
coverservicessuchastowing,substi-
tutetransportationandlodgingto
minimizeyourinconvenienceshould
yourvehiclerequirerepair.Lexus
vehicleserviceagreementsareavail-
ablewithavarietyofcoverage
options.ALexusdealershipsales
consultantcanhelpyouselectthe
planthat’sbestforyou.
OtherBenefitsandAssistance
OTHER BENEFITS AND ASSISTANCE
AMENITIES
7