2012 Lexus HS 250h Owners Manual - Page 595
2012 Lexus HS 250h Manual
Page 595 highlights
Reporting safety defects for U.S. owners If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying the Lexus Division of Toyota Motor Sales, U.S.A., Inc. (Tollfree: 1-800-25-LEXUS). If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or the Lexus Division of Toyota Motor Sales, U.S.A., Inc. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http:// www.safercar.gov ; or write to: Administrator, NHTSA, 1200 New Jersey Ave, S.E., Washington, DC 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov. 598