3Com 3CR17333-91 Getting Started - Page 60

Contact Us, Telephone Technical Support and Repair, Telephone Technical, Support and Repair - price

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60 CHAPTER B: OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS To obtain software releases that follow the software version that you originally purchased, 3Com recommends that you buy an Express or Guardian contract, a Software Upgrades contract, or an equivalent support contract from 3Com or your reseller. Support contracts that include software upgrades cover feature enhancements, incremental functionality, and bug fixes, but they do not include software that is released by 3Com as a separately ordered product. Separately orderable software releases and licenses are listed in the 3Com Price List and are available for purchase from your 3Com reseller. Contact Us 3Com offers telephone, internet, and e-mail access to technical support and repair services. To access these services for your region, use the appropriate telephone number, URL, or e-mail address from the table in the next section. Telephone Technical To obtain telephone support as part of your warranty and other service benefits, Support and Repair you must first register your product at: http://eSupport.3com.com/

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60
C
HAPTER
B: O
BTAINING
S
UPPORT
FOR
Y
OUR
3C
OM
P
RODUCTS
To obtain software releases that
follow
the software version that you originally
purchased, 3Com recommends that you buy an Express or Guardian contract, a
Software Upgrades contract, or an equivalent support contract from 3Com or your
reseller. Support contracts that include software upgrades cover feature
enhancements, incremental functionality, and bug fixes, but they do not include
software that is released by 3Com as a separately ordered product. Separately
orderable software releases and licenses are listed in the 3Com Price List and are
available for purchase from your 3Com reseller.
Contact Us
3Com offers telephone, internet, and e-mail access to technical support and repair
services. To access these services for your region, use the appropriate telephone
number, URL, or e-mail address from the table in the next section.
Telephone Technical
Support and Repair
To obtain telephone support as part of your warranty and other service benefits,
you must first register your product at: