3Com 3CRWER101U-75 Installation Guide - Page 15

Problem Solving

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13 PROBLEM SOLVING If you are experiencing difficulties with your installation, try the following: • Ensure all networking equipment is switched on. The Router should be showing a green Power LED. If it is not, check the power adapter connection. Do not use any power adapter with your Router other than the one supplied. • Ensure the Cable/DSL Modem is connected. The Router should be displaying a green Cable/DSL Status LED. If no LED is displayed, check that your modem is switched E on and that it is connected to the Cable/DSL port with an Ethernet cable. • Ensure that the computer is connected to the Router. The Router should be displaying a green LAN Status LED. If it is not, check that the computer is connected to one of the Router's LAN ports with an Ethernet cable. • Ensure that you do not have a web proxy enabled on your computer. Go to the Control Panel and click on Internet Options. Select the Connections tab and click on the LAN Settings button at the bottom. Make sure that the Use Proxy Server option is unchecked. • If you are unable to access the Router's Web interface. Launch a web browser and enter http://192.168.1.1. If you chose a different IP address, use that instead. Ensure that you include the http:// prefix. Cable Internet Connections • Some Cable providers authenticate to the user's computer MAC address. If this is

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PROBLEM SOLVING
If you are experiencing difficulties with your installation, try the following:
•
Ensure all networking equipment is switched on
. The Router should be showing a
green Power LED. If it is not, check the power adapter connection. Do not use any power
adapter with your Router other than the one supplied.
•
Ensure the Cable/DSL Modem is connected.
The Router should be displaying a
green Cable/DSL Status LED. If no LED is displayed, check that your modem is switched
on and that it is connected to the Cable/DSL port with an Ethernet cable.
•
Ensure that the computer is connected to the Router.
The Router should be
displaying a green LAN Status LED. If it is not, check that the computer is connected to
one of the Router's LAN ports with an Ethernet cable.
•
Ensure that you do not have a web proxy enabled on your computer.
Go to the
Control Panel
and click on
Internet Options
. Select the
Connections
tab and click on the
LAN Settings
button at the bottom. Make sure that the
Use Proxy Server
option is
unchecked.
•
If you are unable to access the Router's Web interface.
Launch a web browser and
enter
. If you chose a different IP address, use that instead. Ensure
that you include the
http://
prefix.
Cable Internet Connections
• Some Cable providers authenticate to the user’s computer MAC address. If this is
E
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