3Com 3CRWX6100GS-US Product Guide - Page 5

6 CONVERGENCE SOLUTIONS Platform Support Session Initiation Protocol (SIP) Support IP Phone Support 2 Analog Device Support 2 Softphone Services Paging Multiple Line Appearances Hunt Groups Supervisory Monitoring Barge-In 3Com VCX IP Telephony Software FUNCTIONALITY Product IP Telephony VCX R7.1 Order Number1 3C0VS70109-053 VCX Connect Yes VCX Enterprise Yes Yes Yes4 Yes Yes Yes Yes Yes 1 Other components may be required to complete the solution and other variations of this item may be available. 2 Analog and PSTN connectivity for VCX platforms is supported by the appropriate 3Com gateways. 3 Not applicable for VCX Connect, as the software comes bundled with the appliance. 4 VCX systems support a PC-based soft client via 3Com Convergence Client software which is standard with any 31xx phone purchased. 3Com VCX Convergence Applications Suite Software FUNCTIONALITY Platform Support Session Initiation Protocol (SIP) Support Softphone Services Paging Auto-Attendant Telecommuting Support Voice Mail Find Me/Follow Me Ad Hoc and Scheduled Audio Conferencing Audio and Video Conferencing Data Sharing Instant Messaging Presence Product IP Messaging R7.1 IP Conferencing R7.1 Presence R7.1 IP Telecommuting Convergence Client R7.1 Order Number1 3C0VS70309-05 VCX Yes Yes Yes Yes 3CRVH700596F with 3C1CSRVA and VCX Yes Yes3 3C1CAUDA or 3C1CMMDA Yes Yes Yes Yes Yes 3CRVH700596F with 3C1CSRVA VCX Yes Yes3 Yes 3CRVH702596B VCX Yes Yes Yes Yes Yes1 Yes1 Yes1 Yes1 Included in phone license VCX Yes Yes Yes Yes Yes Yes Yes Yes 1 Other components may be required to complete the solution and other variations of this item may be available. 2 Analog and PSTN connectivity for VCX platforms is supported by the appropriate 3Com gateways. 3 VCX systems support a PC-based soft client via 3Com Convergence Client software. 3Com Call Center Software FUNCTIONALITY Automatic Call Distribution Supervisory Monitoring Recorded Announcements Overflow Interflow Real-Time Statistics Historical Reports Universal Queuing Outbound Dialing Support Email Support WebChat Support Product 3Com eXchange Call Center 3Com EPICCenter Call Center Order Number1 3C10380VCX 3C0EP1000VCX Yes Yes Yes Yes3 Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes 1 Other components may be required to complete the solution and other variations of this item may be available. 3Com IP Phones FEATURES SUPPORT VCX License Required Connectivity Warranty 3-Year Express Service Order Number1 Product 3Com 3101 Basic Phone 3Com 3101 Basic Phone with Speaker 3Com 3102 Business Phone 3Com 3103 Manager Phone 3Com 3105 Attendant Console 3Com Polycom IP330 Phone 3Com Polycom IP440 Phone 3Com Polycom !P550 Phone 3Com Polycom IP650 Phone Order Number 3C10401B 3C10401SPKRB 3C10402B 3C10403B 3C10405B 3C10490A 3C10491A 3C10493A 3C10494A 3C0VS72101-052 3C0VS72101-052 3C0VS72100-052 3C0VS72100-052 Not required 3C0VS72101-05 3C0VS72100-05 3C0VS72100-05 3C0VS72100-05 10/100 10/100 10/100 10/100/1000 10/100 10/100 10/100 10/100 10/100 1 year 3CS-3YREXP7N-01 1 year 3CS-3YREXP7N-01 1 year 3CS-3YREXP7N-01 1 year 3CS-3YREXP7N-01 1 year 3CS-3YREXP7N-01 1 year 3CS-3YREXP7N-07 1 year 3CS-3YREXP7N-07 1 year 3CS-3YREXP7N-07 1 year 3CS-3YREXP7N-07 1 3-Year Express Service provides three years of 24x7 telephone technical support, next-business-day advance hardware replacement and software upgrades. See www.3com.com/service for more details. 2 Order number for single phone license. License bundles also available for the following number of phones: 50, 250 and 1,000. 3COM® SECURE CONVERGED NETWORKS FOR ENTERPRISES 7 Applications and Phones Internet Telephony 2007 "Product of the Year" Best Distributed Survivability: Miercom 2006 High-End IP PBX Review 3Com Convergence Client 3COM PROFESSIONAL SERVICES HIGHLIGHTS 3Com Network Voice Readiness Assessment Service Proactively identify problems that impact VoIP sound quality with this comprehensive assessment, including a simulation of voice traffic over an existing data network. 3Com Voice Implementation Service Let an experienced engineer assist on-site in implementing an IP telephony system-performing a site survey, integration planning (followed by the development of a test plan), equipment installation, configuration and testing-all designed to ensure an optimum layout, fast deployment and full utilization of system features. 3Com Moves, Adds, Changes Service Ensure expert telephony system administration and speed assistance for ensured business continuity with the remote support of 3Com experts. 3Com PolyCom IP Phones 3Com IP Phones