Aastra Dialog 4187 Analog Telephone for MX-ONE, user guide

Aastra Dialog 4187 Manual

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  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 1
    Analog Telephone Analog Push-button Telephones for MX-ONE™ and MD110 User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 2
    Title EN/LZT 103 77 R3A © Aastra Telecom Sweden AB 2008. All rights reserved.
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 3
    Table of Contents Table of Contents page Welcome 4 Description 6 Free Seating (optional 9 Incoming Calls 10 Outgoing Calls 12 During Calls 24 Call Forwarding 27 Absence Information (optional 38 Messages 40 Group Features 45 Other Useful Features 47 Glossary 52 Index 53 Analog Telephone
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 4
    code. The markets and their differing code is shown as a side note. The user guide describes the facilities of the system functions as they are programmed at delivery from the further information. The latest version of this user guide can be downloaded from: http://www.aastra.com 4 Analog Telephone
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 5
    or otherwise, without prior written permission of the publisher except in accordance with the following terms. When this publication is made available on Aastra media, Aastra gives its consent to downloading and printing copies of the content provided in this file only for private use and not for
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 6
    Description Description This guide describes how you via any type of analog phone, can use the functions in MD110 or MX-ONE™. * # Functions are controlled by use of the keypad (keys 0-9, and ) and the R key. Note: For functions built-in to your phone, see the user guide supplied with your phone.
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 7
    Description Tones and signals The following different tones and signals are sent from the exchange to your phone. Dial tone Special dial tone Ringing tone or queue tone Busy tone Congestion tone Number unobtainable tone Tone characteristics The tones shown in this section are the most used tones
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 8
    Description Internal ring signal External ring signal Recall signal (Callback reminder) Ring signals Three different ring signals inform you about the type of the incoming call. The signals shown in this section are the most used signals worldwide. Many markets use signals that are adapted for the
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 9
    extension number but no phone set of their own. For example, flexible office workers, persons mostly working outside the office, etc. As a Free Seating user and working from the office, you logon to any free phone set that temporarily will be assigned with your extension number and your system
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 10
    Incoming Calls Incoming Calls A ring signal indicates an incoming internal or external call. u Answer calls Lift the handset. uz 8 On another extension You can answer a call to another extension from any phone in your office. Lift the handset and call the ringing extension. You receive busy
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 11
    Incoming Calls Answer a second call A call waiting tone will inform you, during a conversation, that a second call is waiting on your phone. You have two options. d u Rd u d u Option 1: Finish the ongoing call: Replace the handset. The new call will be signalled on your phone. Lift the handset to
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 12
    Outgoing Calls Outgoing Calls u z 0z d Make calls How to make internal and external calls. Lift the handset and dial either: An extension number to make an internal call. Or: The digit or digits to get an external line and the external number. Note: Which digit to press for external call access,
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 13
    Outgoing Calls u *42# z Number presentation restriction If you do not want your name and number to be displayed to the person you are calling, you can use the following procedure. Notes: This function is only available in newer versions of the exchange, and it might be blocked for use on your
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 14
    ) when the ongoing call is finished or the next time a new call is finished. You have to answer within eight seconds, otherwise the Callback service is cancelled. Lift the handset when you are called back. The system calls the extension. Note: Callbacks can be activated on several extensions at the
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 15
    . When an external line becomes free, you will be called back (recall ring signal). You have to answer within eight seconds, otherwise the Callback service is cancelled. Lift the handset when you are called back. The system calls the external number. Note: Only one Callback can be activated on
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 16
    Outgoing Calls Activate Call Waiting If you urgently wish to contact a busy extension or external line, you can notify it by a Call Waiting signal. 5 Press. 6 4 Note: France and Finland, press ; Sweden, press Keep handset off hook. When the called extension or the external line becomes free,
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 17
    Outgoing Calls *44* z #z 4 Intrusion on a busy external line You can intrude on an ongoing call on a busy external line. Dial and enter the individual external line number. Press and dial the digit or digits to get an external line. Busy tone. Press. 8 Note: France and Sweden, press Before the
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 18
    Outgoing Calls Speed Dialing uz Common Speed Dialing numbers By using common Speed Dialing numbers, you can make calls simply by pressing a few keys. The common Speed Dialing numbers consist of 1-5 digits and are stored in the exchange (by your system administrator). Lift the handset and dial the
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 19
    Outgoing Calls u *51* (0-9) *z #d To program and alter individual Speed Dialing numbers: Lift the handset. Dial and press the selected digit. * 5 1 * 1 9 Note: Finland, dial ( - ). Press and dial the phone number. The digit or digits to get an external line, must be added before external
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 20
    Outgoing Calls Authority Data privacy Data privacy allows you to make a call without any disturbances, i.e. Intrusion. This function is automatically cancelled when the call is finished. u *41# z To order: Lift the handset. Dial and enter the number. *27# #27# d Do not disturb, DND When you
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 21
    Outgoing Calls Authorization code, common (optional) If you are assigned to use a common authorization code (1 to 7 digits) you can temporarily change any used phone within the exchange to the authority level connected to this code. You can use the code for one call only or you can open the phone
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 22
    Outgoing Calls Authorization code, individual (optional) If you are assigned to an individual authorization code (1 to 7 digits, affiliated to your own extension) you can lock your own extension to a common authority level, e.g. when out of the office. You can also temporarily change any other used
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 23
    Outgoing Calls u *75* z* z# z To assign your own authority level to another phone: Lift the handset. Dial. Enter authorization code and press. Verification tone. Dial your own extension number and press. Verification tone. Dial the digit or digits to get an external line and the external number.
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 24
    During Calls During Calls Inquiry You have an ongoing conversation and you would like to make an Inquiry to an internal or external party. R Press. Dial tone. The first call is put on hold. z Call the third party. When the other party answers, you can switch between the calls (Refer back
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 25
    During Calls R z d Transfer You want to transfer an ongoing call. Press. Dial tone. Call the third party. You can transfer the call before answer or wait for answer. Replace the handset. The ongoing call is transferred. Note: If you have put more than one call on hold, the last call that was put
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 26
    During Calls R z 3 d Conference With this procedure you can include up to seven parties in a conference. Only the conference leader can admit participants. During the conference, a tone will be heard every 15 seconds. Note: The conference tone might be disabled for your system. You have an ongoing
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 27
    will hear a special dial tone. You can still make calls as usual. Diversion can be direct, on no answer, on busy or to another information service facility. u *21# d Order Direct Diversion from your own extension The call is diverted to an individual position or up to three predetermined common
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 28
    Call Forwarding u #21# d Cancel Direct Diversion from your own extension Lift the handset. Dial. # 2 # Note: U.K., dial Replace the handset. Note: Diversion can also be ordered and cancelled from the answering position, use the same procedure as in section "Internal Follow-me" on page 30. u *211#
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 29
    . To cancel: Lift the handset. Dial to cancel. # 6 7 # Note: Finland and Norway, dial Replace the handset. u *218# d u #218# d Diversion to another information service facility Lift the handset. Dial to order. Replace the handset. To cancel: Lift the handset. Dial to cancel. Replace the handset
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 30
    Call Forwarding Internal Follow-me All calls to your extension are diverted to another extension of your choice (within the private network). During Follow-me you will hear a special dial tone. You can still make calls as usual. u *21* z #d Order from your own extension Lift the handset. Dial
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 31
    Call Forwarding u #21* z #d Cancel from answering position Lift the handset. Dial and enter your own extension number. # 2 * Note: U.K., dial No. Press and replace the handset. External Follow-me If external Follow-me is allowed, you can have all calls to your extension diverted to an
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 32
    design and order your search profiles" on page 34. When the function is activated, incoming calls are transferred to different phones or to back-up services in the order you choose. If an answering position in the profile is busy, the call can be transferred to another predefined position in the
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 33
    Call Forwarding u #10# d To cancel from your office phone Lift the handset. Dial. Replace the handset. z *75* z* z# *10* z* 1 5 ( - ) #d To activate or change to another profile from an external phone # * The external phone must be of push button type provided with pound key ( ) and star key ( )
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 34
    give it to your system administrator. Note: If a profile handling application is connected to your system, you can edit profiles via your Intranet. See separate instructions for the application. 34 Analog Telephone
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 35
    Call Forwarding Important notes when designing your search profiles: • Avoid ring times longer than 45 seconds for your profiles. Usually the caller hangs up after 3-6 ring signals. If you need a longer ring time, the maximum time is 60 sec. • Consider the time you need to react and answer on each
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 36
    Call Forwarding Profile 1 Profile 2 Example: How to fill in your setting form for search profiles: In office Search order Type of telephone or Answering position* Telephone number Ring time (seconds) 1 Desk 1234 10 2 Cordless 5234 15 3 Voice mail * Examples: Desk, Cordless, Mobile,
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 37
    Call Forwarding Profile 1 Profile 2 Profile 3 Profile 4 Profile 5 Setting form for search profiles Name: Department: Telephone No: Account: Search order Type of telephone or Answering position* 1 2 3 4 Telephone number Ring time (seconds) * Examples: Desk, Cordless, Mobile, External,
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 38
    Absence Information (optional) Absence Information (optional) The absence information is used to inform callers why you are absent and when you return. If you are authorized, you can also enter absence information for another extension from your own extension. u *23* 0 9 ( - ) *0915 #d Order
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 39
    Absence Information (optional) u #23# d Cancel Lift the handset. Dial. Replace the handset. The programmed information is erased. u *230* z* 0 9 ( - ) *0915 #d Order for another extension Lift the handset. Dial. Dial the extension number and press. Enter the absence code. Press and enter the
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 40
    Messages Messages Manual Message Waiting (MMW) If the called extension does not answer, you can send a message waiting signal to that extension (if this feature is allowed). u Answer
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 41
    your mailbox, or calls when there is no answer, or calls when your phone is busy. When you enter your mailbox, you will hear recorded instructions on how to handle listening, recording, storing and deleting messages, and how to change your security code. To activate and deactivate your mailbox For
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 42
    mail system. If you are asked to enter your security code: Enter your security code. Code at delivery = your extension number. Follow the recorded instructions. From another phone: Lift the handset. Dial the number to the voice mail system. If you are asked to enter your security code (the used
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 43
    the mailbox number. (normally the office extension number of the other person) Enter the security code of the other person (if required). Follow the recorded instructions. Analog Telephone 43
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 44
    you the number of new and stored messages. If you have too many messages stored, you will first be asked to delete saved messages. Recorded instructions ask you to press different digits in order to listen to callers' messages, record your own greetings, change your password or exit your mailbox
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 45
    Group Features Group Features u 8 Group Call-pick-up People working in a team can have their phones programmed by their system administrator to form Call-pick-up groups. In a Call-pick-up group, any member can answer any individual call to group members. Lift the handset. Press to answer. Notes:
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 46
    Group Features u *21* z #d Group Hunting As a member of a group of extensions that is called by a common number, you can temporarily leave the group. Lift the handset. Dial and enter your own extension number. * 2 * Note: U.K., dial No. Press and replace the handset. u #21# d u *24* z* z #d
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 47
    Other Useful Features Other Useful Features u *61* z# z Account code (optional) This function is used to charge a call to an account number or to prevent unauthorised calls from your phone. The account code can have 1 to 15 digits. Lift the handset. Dial. * 7 1 * Note: Finland and Norway, dial
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 48
    Callbacks are cancelled). • Diversion/Internal and External Follow-me. • Manual Message Waiting/Message Diversion. • Do not disturb. u #001# d Order Lift the handset. Dial. Replace the handset. Night Service When the exchange is in Night Service mode, all your incoming calls to the operator are
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 49
    Other Useful Features Hot line Ask your system administrator if you require this function. Delayed Hot line When the handset of the delayed Hot line phone is lifted, a Call Duration is started. If no digit is pressed before time out, a call is automatically generated to a specific extension or
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 50
    Other Useful Features Data communication Your phone can be used together with a PC as an integrated voice and data terminal. Contact your system administrator if you require this function. DISA = Direct Inward System Access (optional) If you are assigned to use this function and you are working
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 51
    Other Useful Features z *75* z* z# z With individual authorization code Call the DISA function at your office. Dial tone. Dial. Dial the authorization code and press. Dial your own extension number and press. Dial tone. Dial the external number. Analog Telephone 51
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 52
    Glossary Glossary Exchange Idle mode Least Cost Routing Speed Dialing number Third party Switch. Your telephone switching system, for example MD110 and MX-ONE™. The state your phone is in when nothing is activated; not calling, not ringing, not diverted etc. A function that automatically selects
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 53
    Line 13 Individual Speed Dialing numbers 18 Inquiry 24 Internal Follow-me 30 Intrusion 16 L Last External Number Redial 14 M Mailbox 44 Make calls 12 Manual Message Waiting (MMW) 40 53
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 54
    Index Messages 40 Manual Message Waiting (MMW) 40 Voice mail 41 N Night Service 48 Number presentation restriction 13 O On hold 26 Other Useful Features 47 Outgoing Calls 12 Last External Number Redial 14 Make calls 12 Outgoing calls
  • Aastra Dialog 4187 | Analog Telephone for MX-ONE, user guide - Page 55
    Subject to alteration without prior notice. For questions regarding the product, please contact your Aastra Certified Sales Partner. Also visit us on http://www.aastra.com © AastraTelecom Sweden AB 2008. All rights reserved. EN/LZT 103 77 R3A
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Analog Telephone
Analog Push-button Telephones for MX-ONE™ and MD110
User Guide