Aastra IntelliGate 150 Brochure Aastra IntelliGate - Innovative Communications - Page 13
Smooth automated call handling: Voice Mail System
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The Voice Mail system is like a personal assistant. Smooth automated call handling: Voice Mail System Telecommunications are being used more and more intensively in every-day business life. Occasionally incoming and outgoing calls exceed existing capacities. When such bottlenecks occur, the integrated Voice Mail system from Aastra IntelliGate provides valuable help. It guarantees that calls are handled smoothly and ensures greater availability around the clock, making sure all your customers get through. Personal Assistant The Voice Mail system from Aastra IntelliGate provides an individual answering service for each staff member. During absences messages can be left in individual mailboxes and retrieved at any time both internally and remotely. Depending on the setting selected, the calls can be recorded, enquiries channelled or information forwarded to the caller. Automatically customer friendly Always at your service, the Voice Mail system puts in a full day's work around the clock - as your Automated Attendant. Voice Mail is capable of recording up to 98 different spoken messages and playing them back within preset time parameters depending upon time and day, which is useful for out of hours, relating important information and holiday periods. The caller selects voice, department or information required, and is put through accordingly. This means that your teams are relieved from the burden of routine work and of repeating standard information time and time again. After all, the Automated Attendant is fully qualified for repeatedly telling callers about business hours. Simple operation means convenience Aastra IntelliGate Voice Mail systems can easily be controlled and operated from Aastra system terminals. With simple configuration; the application options are flexible and can easily be adapted to the requirements of each business division. Of course you don't have to live without e-mail notification if a new message is waiting. 13