Acer 710TE Service Guide - Page 47

Troubleshooting C h a p t e r 4 Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only Acer products. NonAcer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. Note: To run the diagnostics, refer to "Running the Diagnostics". 3. Use the following table with the verified symptom to determine which page to go to. Search the symptoms column, and find the description that best matches your symptom; then go to the page shown in the "Go To" column. Symptoms (Verified) Power failure. (The power indicator does not go on or stay on.) POST does not complete. No beep or error codes are indicated. POST beeps, but no error codes are displayed. POST detected an error and displayed numeric error codes. The diagnostic test detected an error and displayed a Spare Part code. The configuration is not the same as the installed devices. Other symptoms (such as LCD display problems). Symptoms cannot be re-created (intermittent problems). Go To "Power Systems Checkout". "Symptom-to-Spare Part Index", and then use the No Beep Symptoms table. "Symptom-to-Spare Part Index", and then use the Beep Symptoms table. "Symptom-to-Spare Part Index", and then use the Numeric Error Codes table. "Running the Diagnostics". "Checking the Installed Devices List". "Symptom-to-Spare Part Index", and then use the Other Symptoms table. Use the customer-reported symptoms and go to "Symptom-toSpare Part Index". Chapter 4 4-1