Acer Altos G310 MK2 User Manual - Page 98
No characters appear on screen, Remove the memory DIMMs and re-seat them.
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86 6 Troubleshooting No characters appear on screen Check the following: • Is the keyboard functioning? Test it by turning the "Num Lock" function on and off to make sure the Num Lock light is functioning. • Is the video monitor plugged in and turned on? If you are using a switch box, is it switched to the correct system? • Are the brightness and contrast controls on the video monitor properly adjusted? • Is the video monitor signal cable properly installed? • Does this video monitor work correctly if plugged into a different system? • Is the onboard video controller enabled in the BIOS? • Remove all add-in cards and see if the video returns. If successful, add the cards back in one at a time with a reboot between each addition. • Make sure the memory DIMMs comply with the system requirements. • Make sure the memory DIMMs have been populated according to the system requirements. • Remove the memory DIMMs and re-seat them. • Make sure the processor(s) comply with the system requirements. • Make sure the processor(s) have been populated according to the system requirements. • Remove the processor(s) and re-seat them. If you are using an add-in video controller board, do the following: 1 Verify that the video works using the onboard video controller. 2 Verify that the video controller board is fully seated in the server board connector. 3 Reboot the system for changes to take effect. 4 If there are still no characters on the screen after you reboot the system and POST emits a beep code, write down the beep code