Acer Altos R910 User Guide for Altos R910 - Page 139

Troubleshooting, Resetting the system, Problems following initial system installation

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129 Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system. For any issue, first ensure that you are using the latest firmware and files. In addition to the server firmware and files, make sure to update any drivers used for components you have installed in your system, such as video drivers, network drivers and SCSI drivers. If you are unable to resolve your server problems on your own, contact your dealer or local Acer representative for assistance. Resetting the system Before going through in-depth troubleshooting, attempt first to perform reset the system using one of the methods below. To do this Soft boot reset to clear the system memory and reload the operating system. Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system and halts power to all peripherals. Press Ctrl+Alt+Del Power off/on Problems following initial system installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software application, see "There is problem with the application software" on page 137.

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129
Troubleshooting
This chapter helps you identify and solve problems that might occur
while you are using the system.
For any issue, first ensure that you are using the latest firmware and
files. In addition to the server firmware and files, make sure to update
any drivers used for components you have installed in your system,
such as video drivers, network drivers and SCSI drivers.
If you are unable to resolve your server problems on your own, contact
your dealer or local Acer representative for assistance.
Resetting the system
Before going through in-depth troubleshooting, attempt first to
perform reset the system using one of the methods below.
Problems following initial system installation
Problems that occur at initial system startup are usually caused by an
incorrect installation or configuration. Hardware failure is a less
frequent cause. If the problem you are experiencing is with a specific
software application, see "There is problem with the application
software" on page 137.
To do this
Press
Soft boot reset to clear the system memory and reload the
operating system.
Ctrl+Alt+Del
Cold boot reset. Turn the system power off and then on.
This clears system memory, restarts POST, reloads the
operating system and halts power to all peripherals.
Power off/on