Acer Aspire SA90 User Manual - Page 16

Q: System cannot read diskette, hard disk, CD or DVD information.

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English 12 Troubleshooting Q: The printer does not work. A: Do the following: • Make sure that the printer is connected to a power outlet and that it is turned on. • Make sure that the printer cable is connected securely to the system's parallel port and the corresponding port on the printer. • For additional information concerning the printer, refer to the printer's documentation. Q: No sound comes out from the speakers. A: Check the following: • The volume may be muted. Look for the Volume icon on the taskbar. If it is crossed-out, click on the icon and deselect the Mute option. You can also press the volume control/mute knob on your USB keyboard to toggle the mute function. • If headphones, earphones, or external speakers are connected to the line-out jack of your computer, the internal or built-in speakers are automatically turned off. Q: System cannot read diskette, hard disk, CD or DVD information. A: Check the following: • Make sure that you are using the correct type of media. • Check if the diskette is formatted correctly. If not, format it again. Caution: If you reformat a diskette, you will lose any data on it. Make sure the diskette, CD or DVD is inserted into the drive correctly. • Check if the CD or DVD is clean and not scratched. • Check your drive by using a good (i.e., undamaged) diskette or a good disc. If your floppy drive, CD or DVD drive can not read the information on the good diskette, CD or DVD there may be a problem with the drive. Contact your dealer or technical support center for assistance. Q: System cannot write diskette, hard disk or disc. A: Check the following: • Make sure the media is not write-protected.

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Troubleshooting
12
English
Q: The printer does not work.
A: Do the following:
•
Make sure that the printer is connected to a power outlet and that
it is turned on.
•
Make sure that the printer cable is connected securely to the
system's parallel port and the corresponding port on the printer.
•
For additional information concerning the printer, refer to the
printer's documentation.
Q: No sound comes out from the speakers.
A: Check the following:
•
The volume may be muted. Look for the Volume icon on the
taskbar. If it is crossed-out, click on the icon and deselect the Mute
option. You can also press the volume control/mute knob on your
USB keyboard to toggle the mute function.
•
If headphones, earphones, or external speakers are connected to
the line-out jack of your computer, the internal or built-in
speakers are automatically turned off.
Q: System cannot read diskette, hard disk, CD or DVD information.
A: Check the following:
•
Make sure that you are using the correct type of media.
•
Check if the diskette is formatted correctly. If not, format it again.
Caution:
If you reformat a diskette, you will lose any data on it.
Make sure the diskette, CD or DVD is inserted into the drive correctly.
•
Check if the CD or DVD is clean and not scratched.
•
Check your drive by using a good (i.e., undamaged) diskette or a
good disc. If your floppy drive, CD or DVD drive can not read the
information on the good diskette, CD or DVD there may be a
problem with the drive. Contact your dealer or technical support
center for assistance.
Q: System cannot write diskette, hard disk or disc.
A: Check the following:
•
Make sure the media is not write-protected.