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Acer Aspire ZS600 Acer Aspire ZS600 Desktop Service Guide - Page 197

Introduction, Hardware Diagnostic Procedure, System Check Procedures, Power System Check

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Troubleshooting Introduction 0 This chapter provides instructions on how to trouble shoot system hardware problems. Hardware Diagnostic Procedure 0 NOTE: NOTE: IMPORTANT: The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem. 2. Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the same operation. 3. Refer to "Power System check" and "Beep Codes" to determine which corrective action to perform. System Check Procedures 0 Power System Check 0 If the system will power on, skip this section. Refer to System External Inspection. If the system will not power on, do the following: Check if the power cable is properly connected to the system and AC source. Check if the voltage selector switchis set to the correct voltage setting. System External Inspection 0 Inspect the LED indicators on the front panel, which can indicate the malfunction. Make sure that air flow is not blocked. Make sure nothing in the system is making contact that could short out power. If the problem is not evident, continue with System Internal Inspection. Troubleshooting 4-3

Section	Page
CHAPTER 1	5
Hardware Specifications	5
Chassis Specification 1-7	5
Motherboard Specification 1-10	5
CHAPTER 2	5
System Utilities	5
CHAPTER 3	5
System Disassembly and Assembly	5
CHAPTER 4	6
Troubleshooting	7
CHAPTER 5	7
Jumper and Connector Locations	7
CHAPTER 6	7
FRU List	7
AZ5770/AZ5771 Exploded Diagrams 6-4	7
FRU List 6-7	7
CHAPTER 1	9
Hardware Specifications	9
Chassis Specification 1-8	10
Motherboard Specification 1-11	10
Features	11
Quick Specification	11
Chassis Specification	16
Motherboard Specification	19
System Tour	24
M/B Placement	29
Jumper Setting	30
Block Diagram	32
CHAPTER 2	33
System Utilities	33
CMOS Setup Utility	35
Entering CMOS setup	36
Navigating Through the Setup Utility	36
BIOS Setup Utility	37
AMI UEFI BIOS Flash SOP for DOS	48
Flash Scenarios	48
Flash UEFI BIOS SOP for DOS	48
AMI UEFI BIOS Flash SOP for Windows	53
AMI UEFI BIOS Flash SOP for DOS with ME	56
AMI UEFI BIOS Flash SOP for SHELL	66
DMI Tool Utilities	70
LAN EEPROM Utilities	75
CHAPTER 3	77
System Disassembly and Assembly	77
Disassembly Process 3-6	78
Remove the Stand 3-8	78
Remove the ODD Bezel 3-10	78
Remove the Rear Cabinet 3-12	78
Remove the Motherboard Shielding 3-15	78
Remove the VESA Support Bracket 3-17	78
Remove the HDD Module 3-19	78
Remove the ODD Module 3-22	78
Remove the Speaker 3-25	78
Remove the OSD Board 3-33	78
Remove the VGA Card 3-35	78
Remove the CPU 3-42	78
Remove the Motherboard 3-43	78
Remove the Front Stand Bracket 3-46	78
Remove the WLAN Antenna Cables 3-51	78
Remove the Cushion Tape 3-53	78
Remove the Thermal Pads 3-54	78
Remove the LVDS Cable 3-55	78
Remove the Base Pan 3-56	78
Remove the Camera 3-58	78
Remove the Backlight Cable 3-59	78
Remove the IR Cable 3-60	78
Remove the Front Bezel 3-61	78
Reassembly Procedure 3-62	78
Replace the Backlight Cable 3-65	78
Replace the Camera 3-66	78
Replace the LVDS Cable 3-67	78
Replace the WLAN Antenna Cables 3-68	78
Replace the OSD Board 3-70	78
Replace the CPU Blower 3-71	79
Replace the Thermal Pads 3-72	79
Replace the Cushion Tape 3-73	79
Replace the Base Pan 3-74	79
Replace the Front Stand Bracket 3-76	79
Replace the CPU 3-81	79
Replace the Memory 3-85	79
Replace the Motherboard 3-86	79
Replace the VGA Bracket 3-87	79
Replace the WLAN Card 3-88	79
Replace the VGA Card 3-90	79
Replace the Convert Board 3-92	79
Replace the ODD Module 3-96	79
Replace the HDD Module 3-99	79
Replace the Heatsink 3-103	79
Replace the Speaker 3-105	79
Replace the VESA Support Bracket 3-109	79
Connect and route the cables 3-110	79
Replace the Motherboard Shielding 3-113	79
Replace the Rear Cabinet 3-115	79
Replace the ODD Bezel 3-116	79
Replace the Stand 3-118	79
Machine Disassembly and Replacement	81
Recommended Equipment	81
Replacement Requirements	81
Disassembly Process	82
Disassembly Flowchart	83
Remove the Stand	84
Remove the ODD Bezel	86
Remove the Rear Cabinet	88
Remove the Motherboard Shielding	91
Remove the VESA Support Bracket	93
Remove the HDD Module	95
Remove the ODD Module	98
Remove the Speaker	101
Remove the Heatsink	104
Remove the CPU Blower	106
Remove the Convert Board	107
Remove the OSD Board	109
Remove the VGA Card	111
Remove the VGA Bracket	113
Remove the WLAN Card	115
Remove the Memory	117
Remove the CPU	118
Remove the Motherboard	119
Remove the Front Stand Bracket	122
Remove the WLAN Antenna Cables	127
Remove the Cushion Tape	129
Remove the Thermal Pads	130
Remove the LVDS Cable	131
Remove the Base Pan	132
Remove the Camera	134
Remove the Backlight Cable	135
Remove the IR Cable	136
Remove the Front Bezel	137
Reassembly Procedure	138
Reassembly Flowchart	138
Replace the LCD Module	139
Replace the Backlight Cable	141
Replace the Camera	142
Replace the LVDS Cable	143
Replace the WLAN Antenna Cables	144
Replace the OSD Board	146
Replace the CPU Blower	147
Replace the Thermal Pads	148
Replace the Cushion Tape	149
Replace the Base Pan	150
Replace the Front Stand Bracket	152
Replace the CPU	157
Replace the Memory	161
Replace the Motherboard	162
Replace the VGA Bracket	163
Replace the WLAN Card	164
Replace the VGA Card	166
Replace the Convert Board	168
Replace the ODD Module	172
Replace the HDD Module	175
Replace the Heatsink	179
Replace the Speaker	181
Replace the VESA Support Bracket	185
Connect and route the cables	186
Replace the Motherboard Shielding	189
Replace the Rear Cabinet	191
Replace the ODD Bezel	192
Replace the Stand	194
CHAPTER 4	195
Troubleshooting	195
Introduction	197
Hardware Diagnostic Procedure	197
System Check Procedures	197
Power System Check	197
System External Inspection	197
System Internal Inspection	198
Beep Codes	199
Checkpoints	200
BIOS Recovery	202
Calibration SOP of control board	205
Debug Card information	216
Converter board setup	217
CHAPTER 5	219
Jumper and Connector Locations	219
Jumper Setting	223
Setting Jumper	223
CHAPTER 6	225
FRU List	225
AZS600_Pt Exploded Diagrams 6-4	226
FRU List 6-7	226
AZS600_Pt Exploded Diagrams	228

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